Comment from Hotel Management
Jan 9, 2017 by General Manager, Hotel Management
Thank you for taking the time to tell us about your experience with us. Your feedback is very important to us.
We strive to provide a superior guest experience, and I am sorry yours did not meet expectations.
Rest assured appropriate measures are being taken to address the problem and prevent future occurrence.
We appreciate your sharing your concerns and hope you will give us an opportunity to better serve you in the near future.
The Guest Experience Team