Ratings based on 561 Verified Reviews

3.2 out of 5
55% of guests recommend
3.4 Room cleanliness
3.5 Service & staff
3.3 Room comfort
3.1 Hotel condition
Expedia Verified Reviews
2 out of 5
by A verified traveler from Trenton, NJ

Some arrogant staff, dysfunctional room, cheap

Posted Apr 24, 2017
Pros: I tell them about outlets: first they say it must have just happened (really no guests or cleaners noticed?). They inform me at least something worked
Cons: You could have night clerks who attempt to be friendly to guests, not lecture them about how great a minimally functional room is (why were they 2?)
Location: Did not really go there.
The check-in was basically OK, and the Indian staff member (male) who welcomed me was competent and courteous. Upon check-in I realized: no paper tissues, no coffee-machine, no shampoo, no conditioner...! After a moment I also realized that this was a Motel 6 chain 'policy': let's actually call it what is: farcical cheapness!! (no other motel chain in the US I know of is this cheap: and what can the savings possibly amount to??). It just projects an image of extreme cheapness and not caring about customers...*** A word to Expedia: you should consider delisting the entire chain unless they reform these policies. Next: I tried to plug in my laptop (the room # was 110, in case you come across the same arrogant staff I will describe in a while) in a couple of outlets, the only ones located conveniently above a table below the TV. I look: no power! I switch to the outlet below...no power! I switch on the switch next to the outlet... still no power. So eventually a couple of yards from the table there are the outlets in which fridge and microwave are plugged in. So I unplug the microwave and plug in the laptop. Success... I then walk to the conference venue in downtown Columbus: I had been told in both a prior conversation and by the clerk at the desk that this was ca. 1 - 2 miles. I walked it and ultimately it must have been much closer to 5 miles... Upon returning that evening I contact the night clerks [CONTINUED BELOW IN "WHAT YOU LIKE"]
2 out of 5
by A verified traveler from Cleveland

Run Down & Dirty

Posted Mar 6, 2017
Pros: Location
Cons: Remodel rooms
Run Down & Dirty Broken fixtures, broken toilet seat, floor of shower coming apart
Comment from Hotel Management
Mar 14, 2017 by Sima, Hotel Management
Dear, Bruno You stayed at motel 6 in 2016. after that we renovate this property. everything is new. bed,bedding,furniture, hardwood floor, lighting everything. thank you
4 out of 5
Recommended
for Everyone
by A verified traveler from ohio

Nice Hotel.

Posted Feb 27, 2017
Good hotel for the price. Staff was very friendly and helpful, room was newly redone, only complaint would be the faucet in the tub was hard to pull out.
Comment from Hotel Management
Apr 14, 2017 by Guest Relations Manager, Hotel Management
Angie, It is wonderful to hear from you! I am so glad that you enjoyed your stay and that you found the accommodations and service of good value. It always inspires our team reading such positive reviews from our valued guests. Thank you for choosing Motel 6 and we hope to see you again soon.
2 out of 5
by A verified traveler from pittsburgh pa

Good if you don't want to take a shower

Posted Feb 6, 2017
Two of us were in the room. Only one cup to drink with. We had a smoking room, but no ashtrays. And the shower didn't work . Only a trinket of water came out
Comment from Hotel Management
Apr 4, 2017 by Brand Experience Team, Hotel Management
Dear Debbie, Thank you for posting your review. We are committed to delivering a clean, comfortable room and apologize for any failure in delivering on the commitment during your recent stay. Please know the maintenance conditions you experienced are an exception to our guest commitment and as such, we apologize. We invite you to contact our Guest Relations Department at 1-855-787-9864 to record the details of your visit to help us provide a better guest experience in the future.
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Feb 5, 2017
Pros: Rates
Cons: ??
Location: A number of places near by to eat
Was just 'OK'--rates were good---close to a main highway
Comment from Hotel Management
Apr 2, 2017 by Brand Experience Team, Hotel Management
Dear Guest, We appreciate you recognizing our excellent location, and we are glad to hear you enjoyed your stay. If you haven't already done so, please call our Guest Relations Department at 1-855-787-9864 to share your experience. We hope to see you again soon. Safe Travels.
2 out of 5
by A verified traveler

Conveniently located

Posted Jan 8, 2017 on Hotels
We were close to the hospital where we had to go. The towel rack fell off the wall, water was nearly impossible to regulate. The room smelled. It was conveniently located.
1 out of 5
by A verified traveler

This traveler left a rating score only Posted Dec 30, 2016 on Hotels
5 out of 5
by A verified traveler

Posted Dec 8, 2016 on Hotels
Comment from Hotel Management
Dec 14, 2016 by General Manager, Hotel Management
Thank you for sharing your comments regarding your recent stay with us. Your feedback will be shared with the team to serve as recognition and encouragement as we strive to continuously improve our guest experience. Thank you again for sharing. We hope your next visit will be even better. Sincerely, The Guest Experience Team
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Dec 5, 2016
Room was ok, staff was friendly. Close to OSU, stayed there after a football game.
Comment from Hotel Management
Dec 14, 2016 by Sima, Hotel Management
Thank you for sharing your comments regarding your recent stay with us. Your feedback will be shared with the team to serve as recognition and encouragement as we strive to continuously improve our guest experience. Thank you again for sharing. We hope your next visit will be even better. Sincerely, The Guest Experience Team
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Dec 4, 2016
Clean and great value for the money. Didn't feel like you were in a motel at all.
Comment from Hotel Management
Dec 14, 2016 by Simas, Hotel Management
Thank you for sharing your comments regarding your recent stay with us. Your feedback will be shared with the team to serve as recognition and encouragement as we strive to continuously improve our guest experience. Thank you again for sharing. We hope your next visit will be even better. Sincerely, The Guest Experience Team