Ratings based on 479 Verified Reviews

4.5 out of 5
92% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.6 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

Beautiful grounds

Posted Feb 5, 2017
We had a King Parlor Suite. Everything was perfect. Nice seating area. There is a microwave and minI fridge in the room. Breakfast was devine. Indoor pool felt great. My only regret is that weven could not stay longer.
Comment from Hotel Management
Feb 5, 2017 by Sue Bellan, General Manager, Hotel Management
Thank you for choosing Nationwide Hotel and Conference Center for your recent stay. We are pleased that you enjoyed your guest room and felt that our breakfast was "divine". I hope that you were able to taste one of our omelets; they are my favorite. We truly appreciate both your business and your vote of confidence by telling others the details of your stay. We hope to have the opportunity to serve you again in the future, and that you can stay with us longer next visit. All My Best, Sue Bellan, General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 31, 2017
Pros: nice room college campus liker
Cons: better parking
Location: nicely located to thingsyou needed
too short parking was a problem food court was a ways off room was great heat was hard to controlm
Comment from Hotel Management
Feb 4, 2017 by Sue Bellan, General Manager, Hotel Management
Thank you for sharing your thoughts regarding your recent visit to our hotel and conference center. We appreciate both your complimentary comments, as well as your constructive observations. All feedback is a gift, and we appreciate your choice to stay with us. We hope to have the opportunity to serve you in the future. All My Best, Sue Bellan, General Manager
2 out of 5
by A verified traveler from Boise, Id

Less then thrilled...

Posted Jan 22, 2017
Good central location. Across the street from Highbanks park. Upon checking in staff was less then friendly and welcoming. The room was dirty, dark and had a musty smell. Bathroom was very cramped and there was mildew around the tub. Windows don't open so could not air out. Hotel layout very fragmented. Staff at breakfast was friendly and helpful, but the area had a sour smell to it.
Comment from Hotel Management
Feb 4, 2017 by Sue Bellan, General Manager, Hotel Management
Thank you for taking the time to share your thoughts regarding your recent visit to Nationwide Hotel and Conference Center. We are grateful that you enjoyed your experience with our dining room service and that you found our property to be nicely located. We do, however, apologize for the lack of a welcoming feeling when you checked into the hotel, as well as the fact that you experienced some cleanliness concerns. I have shared your concerns with our Director of Hotel Operations and his team, who are committed to continuous improvement. Thank you again for being our guest. All My Best, Sue Bellan, General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from Toledo, OH

Great place to hold conferences!

Posted Jan 19, 2017
Pros: The hotel being a separate building from the conference rooms. Room and mattress was very comfortable. Great coffee available in the rooms.
Cons: The lighting in the bathroom is awful and very dim. I would highly recommend adding a makeup mirror with magnification.
I attended a conference at this hotel. Was originally told the rooms were sold out, but was able to reserve a room through Expedia. (Thank you, Expedia!) It would have been very convenient for the hotel staff to recommend looking for a room through another venue versus recommending another hotel 10" away. This is why the 4 versus 5 rating provided. I slept very well on the comfortable mattress and pillow. They were perfect. The blinds on the window allowed for the street lights to light the room when closed though, but it didn't bother my sleep. The lights in the bathroom were too dim to be able to see to put on eye makeup. Food was great as well and the onsite pub was very nice. The pub staff were excellent.
Comment from Hotel Management
Feb 4, 2017 by Sue Bellan, General Manager, Hotel Management
Thank you for taking the time to share your thoughts regarding your recent experience at Nationwide Hotel and Conference Center. We are grateful that you enjoyed your experience in your hotel room, the conference center and the Pub, and found them to be both nice and comfortable. We do, however, apologize for your lack of satisfaction in our bathroom lighting. I have shared your concerns with our Director of Facilities, who is committed to continuous improvement. Thank you again for being our guest. All My Best, Sue Bellan, General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Katy TX

Posted Jan 18, 2017
Used this hotel a few times and always been a great experience. The kids love it too.
Comment from Hotel Management
Feb 4, 2017 by Sue Bellan, General Manager, Hotel Management
Thank you for being our guest at Nationwide Hotel and Conference Center, and for the lovely review you submitted regarding your recent stay. We are thrilled that you found our offerings to be a "great experience", as that is what we strive for everyday. We look forward to having you as our guest again in the near future. All My Best, Sue Bellan, General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Burbank, Ca

Beautiful in the winter!!!

Posted Jan 14, 2017
I've traveled quite a bit for work and typically I'll stay at The Westin, however took a chance based on reviews and booked my 5 day stay at Nationwide. The hotel is gorgeously decorated in the winter. Staff was very friendly and helpful, breakfast was great except they switched out the biscuits and gravy (cook said he changes it up) please don't, always have B&G for breakfast. Also the dining hours should be extended and the ATM should be in the main hotel lobby, other than that it was a great stay, would definitely book again.
Comment from Hotel Management
Jan 16, 2017 by Sue Bellan, General Manager, Hotel Management
Thank you for taking a chance to experience what we have to offer at the Nationwide Hotel and Conference Center. We are so pleased that you enjoyed our property and the friendliness of our team members. We agree, our grounds are beautiful and we are thrilled to have the opportunity to serve guests, just like you, on a daily basis. Thank you for the suggestions of having our biscuits and gravy every day, as well as the relocation of our ATM. We will take them into consideration as we move forward. We hope to see you again soon! In the Spirit of Hospitality, Sue Bellan, General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from C

Fantastic

Posted Dec 26, 2016
This hotel was very quiet and so clean. Due to them not having enough guests checked in they did not serve breakfast, however they gave both me and my husband gift cards to go to breakfast at Bob Evans. We will definitely be back for our next trip to Columbus!
4 out of 5
Recommended
for Everyone
by A verified traveler from columbus oh

Nice hotel on 23

Posted Dec 19, 2016
Stayed one night with wife. Very easy check in/out process. Quiet, comfortable room. Two weddings in facility yet did not experience any noise. Had seen other reviews about noise so was pleasantly surprised. Good breakfast with omelette station, etc but slow service. Overall very convenient and was perfect for what we needed. Would stay again.
Comment from Hotel Management
Jan 26, 2017 by Sue Bellan, General Manager, Hotel Management
Thank you for taking the time to share your recent experience at Nationwide Hotel and Conference Center. I am glad that you enjoyed your time on our campus, and that you found us to have a comfortable room and that you did not experience any noise! I am also pleased that you enjoyed your omelet, and would like to apologize for the slow service you experienced in our dining room. I have shared your observations with our Food and Beverage Director, who is committed to working with our team in our efforts toward continuous improvement. We hope to have the opportunity to serve you again. All My Best, Sue Bellan, General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Dec 7, 2016
Enjoyed our stay. Enjoyed our stay. Enjoyed our stay.
Comment from Hotel Management
Dec 8, 2016 by Sue Bellan, General Manager, Hotel Management
Thank you for choosing Nationwide Hotel and Conference Center for your recent stay in the Columbus area. Thank you for taking the time to provide feedback on our hotel, and for the lovely review. We hope to welcome you back to visit us again in the near future. Yours in Hospitality, Sue Bellan, General Manager.
5 out of 5
Recommended
for Everyone
by A verified traveler from mich

Very nice

Posted Dec 5, 2016
Comfortable bed, fluffy pillows, clean, great selection of breakfast food with full service dining. Friendly staff
Comment from Hotel Management
Dec 6, 2016 by Sue Bellan, General Manager, Hotel Management
Thank you for being a recent guest of Nationwide Hotel and Conference Center. We are glad that you enjoyed your room, our breakfast and our team members. We truly appreciate your business and your nice review! We look forward to serving you again soon. All My Best, Sue Bellan, General Manager