Thank you for taking a moment to leave a review, Shannon. The staff and I at the RED ROOF INN COLUMBUS - TAYLORSVILLE appreciate your 3/5 score. I am happy to hear that you found the bed to be amazingly comfortable. However, you indicated that limited amount of the linens you mentioned and the odor you described regarding the sheets dampened your experience. It is our goal to provide a clean and comfortable stay for all our guests, so I am sorry to hear this was not achieved with you. In the future, should you stay with us again, please contact our front desk in real time to ensure you're comfortable. Guest feedback, like yours, aids Red Roof in improving our guest experience, so thank you for sharing with us. We hope that you will give us the opportunity to provide you with an even better stay the next time you‘re in the area.Very truly yours,Sharma Red Roof Management RediResponse Specialist

Dear Mark,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF INN COLUMBUS - TAYLORSVILLE. We sincerely appreciate your comments and we're very sorry you were unhappy with your experience. You indicated that you were unsatisfied with the lack of handrails that made you feel unsafe. We are sorry about this issue and any inconvenience it caused. Your feedback is important to Red Roof and we’ll take your comments into consideration to make changes to improve our customer experience.Thank you again for posting your review. We do hope you will choose to stay with us again at Red Roof so we can have the opportunity to provide you with a better experience.Sincerely,DannielleRed Roof ManagementRediresponse Specialist

Dear Sheila,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF INN COLUMBUS - TAYLORSVILLE. We sincerely appreciate your comments and are happy to hear you had a great experience with us, especially regarding the friendly check in staff, clean room and convenient location. We hope to continue to provide great experiences for you. Positive guest feedback, like yours, is always an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for your kind words. The staff and I would love to provide you with another comfortable stay in the future. Sincerely,Dannielle Red Roof Management Rediresponse Specialist

Dear Lois,Thank you for taking the time to tell us about your stay at the RED ROOF INN COLUMBUS - TAYLORSVILLE. I am sorry that your experience did not meet your expectations, prompting your 1/5 score. The situation you described regarding the musty smell, the rude encounter you had with the staff, the discomfort of the bed and the other concerns you highlighted is truly regrettable. We are very sorry for your experience. As it relates to the 50:00 charge, I did research the reservation and the charge was not for any damage of the room. The charge was for additional persons in the room. If you wish to escalate your concerns, we have a Guest Relations team. That department is dedicated to handling complaints, and offers the highest form of escalation. Please contact the GR team directly to resolve this matter.Nevertheless, I have brought your feedback to management's attention in an effort to address your concerns. Please know that we at Red Roof value you as our guest and appreciate your business. Thank you again for sharing your concerns and we wish you all the best in your future travels.Very truly yours,SashaunaRed Roof Management RediResponse Specialist

Dear Jay,Thank you for taking the time to complete our guest survey. We appreciate your comments regarding your recent stay at the RED ROOF INN COLUMBUS - TAYLORSVILLE. I was happy to read you were pleased with our easy check in process. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,Kerry-Lee Red Roof ManagementRediResponse Specialist

Dear Renee,Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn Columbus - Taylorsville. It's disheartening to hear that your stay fell short due to the indicated unprofessional staff encounter. Your feedback is important to Red Roof and we’ll take your comments into consideration to make changes to improve our customer experience. Please accept our sincerest apologies and we hope that you will give us the opportunity to provide you with a better experience the next time you're in the area.Sincerely,RecordoRed Roof Management Rediresponse Specialist

Dear Oren, Thank you for taking the time to complete our guest survey. I appreciate your comments regarding your recent stay at the RED ROOF INN DURHAM - TRIANGLE PARK. We appreciate your kind remark highlighting our quick and easy check in with our helpful and friendly staff. Feedback from our guests is always welcome as we strive to continuously improve the quality of our services here at Red Roof. Thank you again for sharing your experience. We look forward to seeing you in your future travels. Sincerely, Red Roof Management

Dear Judith,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF INN COLUMBUS - TAYLORSVILLE. Red Roof sincerely appreciates your comments and we're very sorry you were unhappy with your experience. You indicated that you were unsatisfied with the cleanliness of the bathroom and the sheets that you stated had cigarette burns. Your feedback is important to Red Roof and we’ll take your comments into consideration to make changes to improve our customer experience. We hope that you will give us the opportunity to provide you with a better experience the next time you're in the area. Sincerely,LaTundeRed Roof Management RediResponse Specialist

Dear Susan,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF INN COLUMBUS - TAYLORSVILLE. We sincerely appreciate your comments and are happy to hear you had a great experience with us. We hope to continue to provide great experiences for you. Positive guest feedback, like yours, is always an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for your kind words. The staff and I would love to provide you with another comfortable stay in the future. Sincerely, Red Roof Management

Dear Jase,Thank you for taking the time to complete our guest survey. We appreciate your 3/5 score and comments regarding your recent stay at the Red Roof Inn Columbus - Taylorsville. It's wonderful to hear that you were pleased with the friendly service our staff extended. Positive guest feedback, like yours, is always an encouragement to all of our Red Roof staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,RecordoRed Roof ManagementRediresponse Specialist

Thank you for taking a moment to leave a review, Lauren. The staff and I at the Red Roof Inn Columbus - Taylorsville appreciate your 4/5 score following your stay. I am thrilled that you had a pretty good stay with us. At Red Roof, we aim to deliver enjoyable experiences for all our guests and we’re proud to have achieved that with your visit. Please know that we value you as our guest and appreciate your feedback.Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area. Sincerely, Red Roof Management

Thank you for taking a moment to leave a review, Jase. The staff and I at the Red Roof Inn Columbus - Taylorsville appreciate your 4/5 score following your stay. I am happy that our pet friendliness and cleanliness pleased you. At Red Roof, we aim to deliver enjoyable experiences for all our guests and we’re proud to have achieved that with your visit.Thank you again for sharing your experience. We loved hosting you and your fur-baby and hope you will bring them back to take further advantage of our pet-stay-free policy.Sincerely, Red Roof Management

Hello Brad,Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn Columbus - Taylorsville and I appreciate your 10/10 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where Red Roof can improve. Your feedback is critical as Red Roof strive to deliver a clean, comfortable and value-based stay to all guests.Our goal is to provide a clean and comfortable stay for all our guests and we're proud to have achieved that with your visit. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,TiannaRed Roof ManagementRediResponse Specialist

Thank you, Joyce, for telling us about your stay at the Red Roof Inn Columbus - Taylorsville. I am glad that you found our location to be convenient to your travels. At Red Roof, we aim to deliver a positive experience for all our guests and we're happy you were satisfied with your visit.Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area.Sincerely,TiannaRed Roof ManagementRediResponse Specialist

Dear Donna,Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn Columbus - Taylorsville. We sincerely appreciate your comments and are happy to hear you had a great experience with us, especially regarding that you were pleased with the cleanliness of your room and the hospitality of our staff. We aim to deliver a positive experience for all our guests and we're happy you were satisfied with your stay. We hope to continue to provide great experiences for you. Thank you again for your review. It would be our pleasure for you to repeat your experience with us in the future.Sincerely,Tianna Red Roof Management RediResponse Specialist

Dear Jean,Thank you for taking the time to share your feedback regarding your stay at the Red Roof Inn Columbus - Taylorsville. We sincerely appreciate your comments and are happy to hear you had a great experience with us, especially regarding that you were pleased with the cleanliness and comfortability of your room. However, you mentioned that the cleanliness of the tub was not to your liking. Thanks to your feedback, we can continue to work on providing an exceptional stay for all of our guests. The staff and I would like to thank you again for posting your review. We look forward to welcoming you back in the future! Sincerely, Tianna Red Roof ManagementRediResponse Specialist

Hello Dennis,Thank you for taking the time to complete our guest survey. I appreciate your comments regarding your recent stay at the RED ROOF INN COLUMBUS - TAYLORSVILLE. It's great to see you enjoyed your stay, resulting in a 10/10 score. I'm happy you liked our lawn, clean beds and lit parking lot. We always enjoy hearing about the positive experiences our guests have at our Red Roof properties.However, you indicated that the cleanliness of our floors didn't meet your expectation. On your next visit, feel free to request a first floor room which would be more convenient for you. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,RecordoRed Roof ManagementRediresponse Specialist

Hello Dawn,Thank you for taking the time to complete our guest survey. I appreciate your comments regarding your recent stay at the RED ROOF INN COLUMBUS - TAYLORSVILLE. We value you as a our guest and welcome your 4/5 score. I'm happy you were pleased with our clean rooms and comfortable beds. We always enjoy hearing about the positive experiences our guests have at our Red Roof properties.However, you indicated that there was a leak in your room which hindered a great experience. On your next stay, should you have any issues while with us, please contact our front desk immediately so Red Roof can take care of the issue to ensure you're comfortable. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,RecordoRed Roof ManagementRediresponse Specialist

Hello Richard, Thank you for taking the time to leave a review. I appreciate your comments regarding your recent stay at the Red Roof Inn Columbus - Taylorsville. I am happy to hear that you found our rooms to be comfortable and quiet. Our goal is to provide a clean and comfortable stay for all our guests and we're proud to have achieved that with your visit.We value you as a our guest and welcome your 10/10 score. The staff and I would like to thank you again for posting your review. We look forward to welcoming you back in the future!Sincerely,TiannaRed Roof ManagementRediResponse Specialist

Dear Brittany,I appreciate you sharing your feedback following your stay at the Red Roof Inn Columbus - Taylorsville. I am glad to read that you were pleased with the cleanliness of our property and the quietness. However, I was saddened to read that your stay fell short of your expectations due to the insects you reported, the mattress was not to your liking and the other concerns you listed. Please know that Red Roof work with a Pest Control company who regularly treats the property for pests as is standard in the industry. I have notified the property of your comments so they can work with the specialists to ensure everything is as it should be. On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure you're comfortable. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging. Sincerely,CarlaRed Roof Management RediResponse Specialist

Dear Nicole,Thank you for taking the time to tell us about your experience at the Red Roof Inn Columbus - Taylorsville. I am glad to read that you were pleased with the water pressure and the cleanliness. However, I was saddened to read that your stay fell short of your expectation due to the situation you described regarding taste of the juice at our location, that there was no soap and the other concerns you listed. At Red Roof, we continually work to improve our hotel, so I really appreciate you providing us with your feedback. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Sincerely,CarlaRed Roof Management RediResponse Specialist

Hello Dixie,I am pleased to have had you as our guest at our Red Roof Inn. Your 5/5 score is much appreciated, Yet; we would love for you to consider adding comments to your survey in the future, to assist us in discovering what we’re doing well and how we can improve our service, to make your stay that much better.Thanks again, we do hope you will choose to stay with us again at Red Roof, so we can have the opportunity to provide you with an even better experience.Sincerely,Toni-AnnRed Roof ManagementRediResponse Specialist

Hello David, Thank you for taking the time to leave a review. I appreciate your comments regarding your recent stay at the RED ROOF INN COLUMBUS - TAYLORSVILLE. It’s great to see you enjoyed your stay, resulting in a 8/10 score. At Red Roof, we aim to deliver enjoyable experiences for all our guest and we’re proud to have achieve that with your visit. In the future, please consider adding comments to your review to let us know what we’re doing well and where we can improve. Comments like yours, is always an encouragement to all of our staff as we aim to continuously improve the quality of our services to enhance our guest experiences. Thank you again for sharing your review and we can’t wait to see you under our roof soon. Sincerely, Kerry-Lee RediResponse Specialist

Hello Sherri,Thank you for taking a moment to complete our survey. Myself and the staff at the Red Roof Inn Columbus - Taylorsville appreciate your 8/10 score following your stay. Our goal is to provide a clean and comfortable stay for all our guests and we're proud to have achieved that with your visit. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. The staff and I would like to thank you again for posting your review. We look forward to welcoming you back in the future!Sincerely,TiannaRediResponse Specialist

Dear Valued Guest,Thank you for taking the time to complete our guest survey. I appreciate your comments regarding your recent stay at the RED ROOF INN COLUMBUS - TAYLORSVILLE. It's great to see you enjoyed your stay, resulting in a 10/10 score. We are proud to read that our hotel is a great place to stay weather you are traveling alone, with your friend, or on a family trip. Our goal is to provide a clean and comfortable stay for all our guests and we're proud to have achieved that with your visit. Feedback from our guests is always welcome as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,LaTundeRed Roof ManagementRediResponse Specialist

Dear Aaron,Thank you for taking the time to complete our guest survey. I appreciate your comments regarding your recent stay at the RED ROOF INN COLUMBUS - TAYLORSVILLE. It's great to see you enjoyed your stay, resulting in a 5/5 score. We aim to deliver a positive experience for all our guests and we're happy you were satisfied with your stay. However, regarding your comment that you stepped in dog crap a few times, this will be taken into consideration. Feedback from our guests is always welcome as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,LaTundeRed Roof ManagementRediResponse Specialist

Hello Ric, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN COLUMBUS - TAYLORSVILLE and I appreciate your 10/10 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Oshane Red Roof Management RediResponse Specialist

Dear Jeanne,Thank you for taking the time to complete our guest survey. I appreciate your comments regarding your recent stay at the RED ROOF INN COLUMBUS - TAYLORSVILLE. We value you as our guest and welcome your 3/5 score. I am happy to know that you appreciated our basic room and it was nice. However, regarding your comment that the first-floor room was not granted as requested, this will be taken into consideration. Feedback from our guests is always welcome as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels to provide you with a better experience the next time you're in the area.Sincerely,LaTundeRed Roof ManagementRediResponse Specialist

Dear Kimberly,Thank you for taking the time to complete our guest survey. I appreciate your comments regarding your recent stay at the RED ROOF INN COLUMBUS - TAYLORSVILLE. We are sorry to read that you were displeased with the limited parking. Feedback from our guests is always welcome as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We hope that you will give us the opportunity to provide you with a better experience the next time you're in the area.Sincerely,Dannielle Red Roof Management

Hi Judy,I would like to personally thank you for sharing your feedback following your experience at the Red Roof Inn Columbus - Taylorsville with us. It was so rewarding to see that we earned your 5/5 score with our easy accessibility. We strive to provide guests with a great experience, so seeing our efforts coming to fruition were especially pleasing to us.Thank you again for your review. It would be our pleasure to host you under our roof again so that we can provide you with more great stays.Best regards,XaoRediResponse Specialist

Hello Aaron, Thank you for taking a moment to complete our survey. Myself and the staff at the Red Roof Inn Columbus - Taylorsville appreciate your 5/5 score following your stay. Our goal is to provide a clean and comfortable stay for all our guests and we're proud to have achieved that with your visit. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve.The staff and I would like to thank you again for posting your review. We look forward to welcoming you back in the future!Sincerely,TiannaRediResponse Specialist

Hi Phil,Thanks for sharing with us. Our team at the Red Roof Inn Columbus - Taylorsville was pleased to see your 4/5 score. You stated that despite the property being an older one, our convenience to the highway and eateries, along with our nice beds and rooms were to your liking.Once again, we would like to extend our thanks for sharing your kind remarks with us. We look forward to hosting you again in the future.Appreciatively,XaoRediResponse Specialist

Hello Erin, The staff at the Red Roof Inn Columbus - Taylorsville and I appreciate your 3/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip.Sincerely,OliviaRediResponse Specialist

Thank you for sharing your 5/5 rating with us, Deborah. Our staff at the Red Roof Inn Columbus - Taylorsville was especially delighted to know that we earned this following your stay. We aim to deliver a positive experience to all our guests and we were happy to know that you were satisfied with your stay. However, we would love to hear about your stay, so please feel free to share.Once again, we would like to extend our gratitude for your rating. It would be our pleasure to host you under our roof again in the future.Appreciatively,XaoRediResponse Specialist

Hello Dave,Thank you for taking the time to share your feedback regarding your stay at the Red Roof Inn Columbus - Taylorsville. We sincerely appreciate your feedback and we're very sorry you were unhappy with your experience. You indicated that you were unsatisfied that there was no USB charging outlets. It upsets me to know we let you down. Our team is committed to satisfying our guests, so your comments will be taken into consideration as it will help us improve our services.We would love to have another chance to provide you with a better experience at our hotel the next time you're in town.Sincerely,Tianna RediResponse Specialist

Hello Valued Guest, Thank you for taking a moment to share your feedback regarding your recent visit at the Red Roof Inn Columbus - Taylorsville. It's good to read that you were pleased with your room however, I sincerely apologize for the burnt spot on the sheets, the sink and the other highlighted concerns that hindered your stay. Feedback from our guests is always welcome as we strive to continuously improve the quality of our services.We value you as a our guest and welcome your 8/10 score. Thank you for sharing your experience with us and we wish you all the best in your future travels. Sincerely, Tianna RediResponse Specialist

Dear Tracy,Thank you for sharing your experience at the Red Roof Inn Columbus - Taylorsville. I am saddened to read that your experience did not meet your expectations. Please accept our apologies for the odor of the room and the towels not being o your liking. While our goal is to deliver comfortable and clean accommodations for all guests, it appears we fell short with you, and for that, we sincerely apologize. Please know that we value you as our guest and appreciate your business.The staff and I appreciate your comments, as it will only help us to improve. We do hope you will choose to stay with us again so we can have the opportunity to provide you with a better experience.Sincerely,Tianna RediResponse Specialist

Dear Timothy,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF INN COLUMBUS - TAYLORSVILLE. We sincerely appreciate your comments and we're very sorry you were unhappy with your experience. You indicated that you were unsatisfied with the beds that were not comfortable and the room that smelled of smoke as soon as we walked in. We ultimately aim for all our guests to have a positive, clean and comfortable stay, so disheartened to hear this was not the impression left with you. Please accept our apologies. We will take your comments into consideration to make changes to improve our customer experience. We do hope you will choose to stay with us again so we can have the opportunity to provide you with a better experience.Sincerely,LaTundeRed Roof Management RediResponse Specialist

Dear Tom,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF INN COLUMBUS - TAYLORSVILLE. We sincerely appreciate your comments and are happy to hear you had a great experience with us, especially regarding that the staff was friendly, pool water was clean and the room was nice. Regarding your concern that the ac in room could of been colder will be taken into consideration.We hope to continue to provide great experiences for you. The staff and I would like to thank you again for posting your review. We look forward to welcoming you back in the future. Sincerely,LaTundeRed Roof Management RediResponse Specialist

Dear Joni,Thank you for taking the time to complete our guest survey. I appreciate your comments regarding your recent stay at the RED ROOF INN COLUMBUS - TAYLORSVILLE. We greatly appreciate your comment that the room was clean, it was very quiet and the front desk staff was great. Feedback from our guests is always welcome as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,LaTundeRed Roof ManagementRediResponse Specialist

Dear Mary, Thank you for taking the time to tell us about your experience at the Red Roof Inn Columbus - Taylorsville. I am sorry you had less that a satisfactory experience prompting your 2/5 score. It seemed your stay felt short of your expectation due to the concern you highlighted regarding the possible odor in the room. We essentially aim for all our guests to have a 5 star experience, so I am disappointed this was not achieved. Comments like your is not taken lightly and the team will be reviewing your concern in an effort to ensure no other guest experience this. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction.At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns, we do hope you will choose to stay with us again so we can have the opportunity to provide you with a better experience.Very truly yours,NishayeRed Roof Management RediResponse Specialist

Hello Krystal, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN COLUMBUS - TAYLORSVILLE and I appreciate your 4/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Antonio,Red Roof Management

Dear Kevin,Thank you for taking the time to complete our guest survey. I appreciate your comments regarding your recent stay at the RED ROOF INN COLUMBUS - TAYLORSVILLE. It’s great to hear that you found our property to be clean, quiet and cost efficient.Feedback from our guests is always welcome as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,Antonio,Red Roof Management

Hi Mercedes,Thank you for taking the time to write a review of your stay at the Red Roof Inn Columbus - Taylorsville. Our goal is to provide a clean and comfortable stay for all our guests and we’re proud to have achieved that with your visit prompting your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. We appreciate your business and hope that you will give us the opportunity to provide you with another great experience the next time you’re in the area.Sincerely,OnielRediresponse Specialist

Dear Scot, Thank you for taking the time to complete our guest survey. I appreciate your comments regarding your recent stay at the RED ROOF INN COLUMBUS - TAYLORSVILLE. We appreciate your kind remark highlighting our friendly and welcoming staff. Feedback from our guests is always welcome as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels. Sincerely, Kerry-Lee RediResponse Specialist

Dear Barbara,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF INN COLUMBUS - TAYLORSVILLE. We truly appreciate your 3/5 rating following your stay. However, it's truly disheartening to hear that your experience didn't meet your expectations due to poor housekeeping. Please know that we value your business and will take your comments into consideration to improve our customer quality. Please know that we work with a Pest Control company who regularly treats the property for pests as is standard in the industry. I have notified the property of your comments so they can work with the specialists to ensure everything is as it should be. We would love to have another chance to provide you with a better experience the next time you're in town.Sincerely,Recordo Rediresponse Specialist

Dear Ben, We at the RED ROOF INN COLUMBUS - TAYLORSVILLE appreciate your scoring of 3/5 in regards to your recent stay with us. In the future we would love for you to please consider adding comments to your survey about your stay to let us know what we are doing wrong and where we can improve to enhance our guest experiences. Your feedback is critical as we aim to provide clean, comfortable, affordable stays for all our guests. Thank you again for your scoring .We hope to see you again soon. Sincerely, Kerry-Lee RediResponse Specialist

Dear Arnettie, We at the RED ROOF INN COLUMBUS - TAYLORSVILLE are thrilled to have earned your almost perfect scoring of 4/5 in regards to your recent stay with us. In the future we would love for you to please consider adding comments to your survey about your stay to let us know what we are doing wrong and where we can improve to enhance our guest experiences. Your feedback is critical as we aim to provide clean, comfortable, affordable stays for all our guests. Thank you again for your scoring .We hope to see you again soon. Sincerely, Kerry-Lee RediResponse Specialist

Dear James,Thank you for your review following your stay at Red Roof Inn Columbus - Taylorsville. It was regretful to have discovered that you weren’t thoroughly impressed with us during your recent stay. You indicated that the room was not clean, the sink was dirty and the other concerns hindered your experience, which was saddening to read. Guest feedback, like yours, aids us in improving our guest experience, so thank you for sharing with us. It would be our pleasure to provide better accommodations at any of our brand locations in the future. With thanks, Gabrielle RediResponse Specialist