Ratings based on 860 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
83% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
3 out of 5
by A verified traveler

Waaaay too long to check-in! Over 45-mins in line

Posted Jul 18, 2016
Too forever to get our car at check out (40+ mins)
5 out of 5
by A verified traveler

Posted Jun 20, 2016
Excellent hotel but the pull out bed was very uncomfortable...slept on floor and couch instead
2 out of 5
by A verified traveler

Over priced and ran down

Posted May 13, 2016
Our bathroom had wallpaper falling, hooks coming out of the wall, dirty room carpet, a spot of blood on the comforter. No way was thus hotel worth $300 a night. The restaurant food was subpar, not quality food. We should get at least 50% percent refunded.
4 out of 5
by Brian

This traveler left a rating score only Posted Apr 26, 2016 on Hotels
3 out of 5
by A verified traveler

Posted Apr 26, 2016 on Hotels
No soap, shampoo or conditioner in bathroom.
5 out of 5
by bobby

This traveler left a rating score only Posted Apr 21, 2016 on Hotels
5 out of 5
by Teresa from Charleston WV

Excellent

Posted Apr 20, 2016 on Hotels
Everything was great from arrival to departure. The friendly staff was always available from holding luggage until check in to the valet at check out. Cannot say enough about our stay.
3 out of 5
by Daniel

This traveler left a rating score only Posted Apr 13, 2016 on Hotels
5 out of 5
by Eric from Anderson, Indiana

Great Hotel

Posted Apr 12, 2016 on Hotels
Went to see the Blackhawks vs Blue Jackets. The hotel was excellent. However I did not like that the Starbucks in the lobby closes at noon everyday. The staff was very friendly and helpful. Also, if you're using an Uber there are a lot of drivers around and you'll be in a good location for pick ups on 3rd street or state street.
4 out of 5
by denise

This traveler left a rating score only Posted Apr 11, 2016 on Hotels