Ratings based on 118 Verified Reviews

3.3 out of 5
73% of guests recommend
3.7 Room cleanliness
3.6 Service & staff
3.7 Room comfort
3.2 Hotel condition
Expedia Verified Reviews
1 out of 5
by A verified traveler

Never Again

Posted May 31, 2017
Pros: It was cheap.
I stayed here for a total of 3 nights while in Columbus for a Family Weekend at Fort Benning base. It was one of the few hotels left with availability so it was my only option. The exterior is certainly a turn off. It looks pretty run down and sketchy, but since I read decent reviews I wasn't too scared upon arrival. The staff is, well, ok. They weren't mean, but they certainly weren't nice. The lobby and hallways are a bit run down. Definitely old, the carpet needs replacing, and the walls/doors are beat up. The room itself was like a prison cell. I had a queen sized bed, a small desk, mini fridge/microwave, and it was all crammed into the smallest room I have ever seen. The windows/curtains were filthy - stains and dirt everywhere. All of the sheets had dirt/unknown stains. I asked for a additional towel to cover my pillows with before sleeping. The bathroom was decent...but my lights flickered and the fan was broken. Two nights in a row the cops were called to deal with guests that were drunk/screaming in the hallways - it was terrifying. The worst part was the guests that hung around outside. Every time I arrived or left, a guest in the lot would harass me. There were men lurking and looking for dates. On several occasions there were prostitutes that were NOT shy about inviting you back in with clients, and the owner and his son would play baseball in the parking lot and had no problem hitting cars with the ball. I won't be back.
Comment from Hotel Management
Jun 23, 2017 by S.patel, Hotel Management
We’re sorry you were unhappy - we’ll work hard to fix the issue you experienced. Thanks for letting us know.
4 out of 5
Recommended
for Everyone
by A verified traveler from Ga

Good to stay overnight

Posted May 17, 2017
Good to stay but the Smell of cigarette on th hall comes in to the rooms. The sheets were stained and no pressure on the bathtub
Comment from Hotel Management
May 18, 2017 by Junita S, Hotel Management
We’re sorry you were unhappy with your stay with us.- we’ll work hard to fix the issue you experienced. Thanks for letting us know.
2 out of 5
by A verified traveler

Not a good experience

Posted Mar 29, 2017 on Hotels
People fighting in the hallway most of the night, front desk did nothing to stop it. At checkout asked for a receipt and was told there was "no way" for them to give me one. Won't be staying here again.
Comment from Hotel Management
Mar 31, 2017 by Juanita, Hotel Management
We are sorry that your stay wasn't a good one, But you didn't get a receipt at check out,the computer must have be down at the time we could have email you a receipt as soon as possible if we had your email address and still can if you like. but we have security cam on the floors of the hotel and we have no records of anyone fighting or no other complaint, no one call the desk with a complaint of anyone fighting Thank you for letting us know, sorry for the inconvenience
5 out of 5
by Brittney

Posted Mar 27, 2017 on Hotels
Comment from Hotel Management
Mar 29, 2017 by Juanita, Hotel Management
Thank you for your feedback, we appreciate your business
5 out of 5
by A verified traveler

Posted Mar 25, 2017 on Hotels
Room was nice and clean.
Comment from Hotel Management
Mar 26, 2017 by Juanita, Hotel Management
Thank for your feedback, we appreciate your business
1 out of 5
by A verified traveler

Posted Mar 24, 2017 on Hotels
Comment from Hotel Management
Mar 26, 2017 by Juanita, Hotel Management
Sorry your stay wasn't a good one, we appreciate you taking time to give us feedback
3 out of 5
by A verified traveler

Posted Mar 21, 2017 on Hotels
The outside was deceiving. The rooms were updated and modern. My biggest issue was the noise. Children running around upstairs in the room above me all night. Anyone walking down the hall could be heard
Comment from Hotel Management
Mar 24, 2017 by Juanita, Hotel Management
Thank you for give us feed back, we appreciate your business
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Mar 20, 2017
Nice and friendly staff. Very comfy stay. Room was clean bed was comfortable to lay on. Family enjoyed the stay
Comment from Hotel Management
Mar 22, 2017 by Juanita , Hotel Management
Thank you for your feed back, we appreciate your business we hope to see you in the future
4 out of 5
by Shannon

Posted Mar 13, 2017 on Hotels
The room was really nice and right near the mall and food
Comment from Hotel Management
Mar 18, 2017 by Juanita, Hotel Management
Thank you for your feed back, we appreciate your business
2 out of 5
by A verified traveler

Posted Mar 13, 2017 on Hotels
Did not feel safe. Police were called to room down the hall. Neighborhood seemed a little rough.
Comment from Hotel Management
Mar 14, 2017 by Juanita, Hotel Management
We are sorry that your stay wasn't a good one, We try very hard to keep our guests safe and happy, sorry for the inconvenience