Suite, 1 King Bed, Accessible, Non Smoking (Mobility/Roll-in Shower) | Desk, laptop workspace, blackout drapes, iron/ironing board

Reviews of Super 8 by Wyndham Columbus West

2 out of 5
Super 8 by Wyndham Columbus West
5655 Feder Rd, Columbus, OH

Reviews

7.6

Good

Rating 10 - Excellent. 176 out of 678 reviews" "
Rating 8 - Good. 267 out of 678 reviews" "
Rating 6 - Okay. 136 out of 678 reviews" "
Rating 4 - Poor. 56 out of 678 reviews" "
Rating 2 - Terrible. 43 out of 678 reviews" "

7.6/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Jason

Traveled with family
Liked: Staff & service
Average
Stayed 1 night in Mar 2024

8/10 Good

Maradona

Stayed 2 nights in Mar 2024

10/10 Excellent

Cecily

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

6/10 Okay

Jenni

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Desk manager was very helpful
Stayed 1 night in Nov 2023

8/10 Good

Mykola

Stayed 1 night in Nov 2023

10/10 Excellent

Cristhian

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Nov 2023

10/10 Excellent

Rick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

6/10 Okay

Andrew

Liked: Staff & service
Disliked: Cleanliness
Stayed 2 nights in Oct 2023

10/10 Excellent

Vicki

Stayed 1 night in Oct 2023

2/10 Terrible

Abdul Baqi Jawwad

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The odor was nauseating & I was being bitten by some type of bugs _ I’m hoping they weren’t bed bugs
Stayed 2 nights in Oct 2023

6/10 Okay

Cara

The breakfast was not good. The blanket and comforter did not seem clean and the room smelled like someone had smoked in it. The breakfast was kind of a joke. The woman that checked me in acted like i was inconveniencing her. It doesn't matter, but i wont stay there again.
Stayed 1 night in Oct 2023

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect location
Great location with everything nearby
Stayed 1 night in Sep 2023

6/10 Okay

Margaret

Stayed 1 night in Sep 2023

10/10 Excellent

Mark

Stayed 1 night in Sep 2023

6/10 Okay

Michael J

Business traveler
Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
Just okay
The room was not clean. I found a hat and pills stuffed under the AC unit. Some questionable oterh guests staying there.
Stayed 1 night in Sep 2023

8/10 Good

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worked For Me!
It was quiet and comfortable. I was in and out all times of the day and night and it felt safe. I would suggest that the hotel clean the hall carpets. Even if the rooms are clean first impressions go a long way in that business.
Stayed 2 nights in Aug 2023

8/10 Good

Gaylord L

Business traveler, Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The carpets in the hall and our room we’re not vacuumed properly,the refrigerator hadn’t been defrosted in quite awhile. The bedspread had burn holes in it.
Stayed 1 night in Sep 2023

10/10 Excellent

Priya

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good facility, nice and clean rooms
Stayed 1 night in Aug 2023

10/10 Excellent

Pallab

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent customer service. The hotel exceeded my expectations.

6/10 Okay

Jasmine

Stayed 1 night in Aug 2023

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our stay was good! The water pressure in the shower was not the greatest. But otherwise we did not have any issues.
Stayed 1 night in Aug 2023

10/10 Excellent

Danny

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2023

8/10 Good

Dwayne

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Convient to highway and restaurants
Stayed 1 night in Jul 2023

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

10/10 Excellent

Donna

Stayed 1 night in Aug 2023

8/10 Good

Greg

Liked: Cleanliness, staff & service, property conditions & facilities
The room was nice for the price. The continental breakfast was not worth the time it took to walk down there so I passed on it.
Stayed 1 night in Aug 2023

2/10 Terrible

Corinne

Disliked: Cleanliness, property conditions & facilities
Cleanliness well below average.
The room was dirty, all kinds of marks/spills on the walls. The doors were filthy. There were nut shells on the floor and we didn’t have nuts. Bathroom floor and shower was dirty. We booked a queen size bed and I’m pretty sure this bed was only a full size.
Stayed 2 nights in Aug 2023

10/10 Excellent

Iming

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
By far, the cleanest Super 8 I’ve ever stayed at. Friendly staff, relatively quiet, easy check in and check out. Would stay again if I’m in the area.
Stayed 1 night in Aug 2023

8/10 Good

Marilyn

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
The property was fine, nice and quiet. But when checking in, the very young girl at the desk was very very rude! Screaming at me when I was asking certain questions about parking, etc. I will never stay here again as long as that young girl is at the desk! She wanted copies of my ID and credit card. I told here i didnt want a copy of my credit card made where anyone can see it. She screamed its our policy and you can take it or leave it. She made a long tiring day all that much more upsetting. And I hadnt eaten since 3pm but i was afraid to even ask her about food service or where to get it. She is NOT customer friendly!
Stayed 1 night in Aug 2023

6/10 Okay

Laura

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
The rooms were particularly small. Check in was a bit uncomfortable feeling because the young lady at the desk was very monotone. She frowned the whole time. For the price of the rooms, it was average. Clean rooms which was a small plus. Breakfast was nothing to brag about. Oh yeah, can’t forget about the clabbered milk.
Stayed 1 night in Jul 2023

2/10 Terrible

Christopher

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Anna is the worst
Anna is the worst employee. She has a poor attitude and is awful at her job. You will lose business as long as she works there.
Stayed 4 nights in Jul 2023

2/10 Terrible

Christopher

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Poor Customer Service
I booked this hotel and when I tried to check in at 12:30am, the girl at the front counter, told me her name was Anna. Said sorry can’t check you in now our system is rebooting. I can maybe check you in in 60mins to 2 hours go wait outside. I told her I had booked the hotel for 4 nights and me and my family were tired and we should not have to wait 2 hours to get our room. I asked her to call a manager to figure something out, she said he was on vacation then he was sleeping and she was not going to wake him up. She told me to leave and even if I came back in two hours she would not check me in, to go get another hotel room. I spoke professional and clam with her, and she told me to leave when I told her she did not have to raise her voice to me. Glad you have an employee that freely losses money for your hotel. Then I called hotels.com to get my money refunded as this was thus hotel canceling my room to get a refund and I have to wait for them to e-mail the hotel manager to refund me, that was 5 days ago, still no refund. I also used my free night in this stay which I could not use when I rebooked another hotel at 1am in the morning!!!! Anna has the worst customer service ever. We stayed at this hotel the week prior and while I was waiting to get some towels she was very rude to a man that could not speak English and was using a translator app. She is the worst!!! Hotles.com I want my hotel stay refunded and my free night back!!!!!!!!!!!!!
Stayed 4 nights in Jul 2023

10/10 Excellent

Christine

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
This property was great for parking and even had ice cream nearby. The one gripe I have is when my team of 20 and I were having breakfast in the common area, we were being watched and judged by the staff with blonde hair and black eyeliner. She was pacing back and forth through the tiny staff door behind the desk. She kept watching the cameras and looking back at us. If she had a problem, please tell us. When we cleared a table, she immediately turned to another guest and said "Sir, do you want a table? They're finally leaving." As if we didn't pay for the hotel room and the same right to same space that gentleman was entitled to. My teammate had an outburst and instead of approaching us quietly, she decided to yell at us "Excuse me! keep it down! Other people are sleeping!!" I understand there are rooms on the first floor but if we're in the common area with no noise restriction signs around, how are we supposed to know. I think her demeanor was just very unprofessional. Additionally, I give 5 stars to the woman who checked us in. She was organized and was efficient in checking in 5 rooms. Shes also blonde but very slim and very kind.
Stayed 2 nights in Jul 2023

8/10 Good

James

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall it was fine. Looks nice inside and out. Breakfast leaves a lot to be desired.
Stayed 1 night in Jul 2023

10/10 Excellent

Neil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2023

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023

2/10 Terrible

Nancy

Stayed 1 night in Jul 2023

10/10 Excellent

James

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great value! Room was nice, clean and comfortable! Breakfast was not as good as most competitors. However, it was a good stay for weary travelers!
Stayed 1 night in Jul 2023

10/10 Excellent

Danetta

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2023

6/10 Okay

Marisol

Traveled with family
Disliked: Cleanliness
The hotel is OK! Not very clean inside of the room. But for the price was OK.
Stayed 1 night in Jul 2023

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A place to sleep and shower
Everything was clean and avaliable for the stay. I love that it have a fridge and microwave for left over food. The breakfast is continental so don't expect hot breakfast. For the price I can't complain at least there's something to munch on in the morning. If you want a hot breakfast, you'll need to coff up some more money.
Stayed 3 nights in Jul 2023

8/10 Good

Lawrence

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Property was average to good, breakfast was below average,
Stayed 2 nights in Jul 2023

6/10 Okay

Boloroyun

Disliked: Staff & service, property conditions & facilities
Does not working laundry and pool
Stayed 1 night in Jul 2023

4/10 Poor

Monica

Business traveler, Traveled with pets
Liked: Cleanliness
Fghhh
Stayed 1 night in Jul 2023

8/10 Good

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

8/10 Good

Miguel

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Satisfied customer.
Friendly service and a clean room. The TV was a good size and plenty of channels to choose from. The laundry machine worked well and was relatively cheap, and the free breakfast has a decent selection. WiFi signal was a little weak on the 3rd floor, and the water pressure in the shower could be higher. Overall a good stay, thank you!
Stayed 6 nights in Jun 2023

8/10 Good

Tom

Stayed 1 night in Jun 2023

10/10 Excellent

Pamela

Liked: Cleanliness, staff & service, property conditions & facilities
It set back away from road
Stayed 1 night in Jun 2023

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2023

10/10 Excellent

Rebecca

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It was nice.
Stayed 1 night in Jun 2023