Close to Pearson vue.
Posted Jan 11, 2016 on Hotels
The heater was broken in our first room. The second room had the air conditioning running in January so it was freezing for the first half hour. The carpet was ripped in the first room. The walls are thin. I heard every time someone opened the door to enter into the hallway of the rooms, which happened all night long. I would not stay in this hotel again. The breakfast was decent. And the staff was polite. But if you're looking for comfort and a good nights sleep, do not stay here.
Comment from Hotel Management
Jan 14, 2016 by General Manager, Hotel Management
Thank you for your feedback. I apologize for the issues you experienced during your stay, and I understand how frustrated you must have been. Our staff works hard to immediately respond to and rectify any issues with rooms. I again apologize for the problems, and I hope you will allow us another chance to wow you on your next visit to Columbus.