Ratings based on 122 Verified Reviews

3.9 out of 5
71% of guests recommend
4.2 Room cleanliness
4.1 Service & staff
4.1 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Cleveland, OH

A great value

Posted May 11, 2017
Pros: close to freeway quiet clean/non-smoking property
Location: near freeway. I was there on business, so I cant speak about activities
While not luxurious, it is a great basic place to stay. Clean rooms, friendly staff, all the basic essentials were there. We got this 2 bedroom suite for less $ than one room would cost at most of the surrounding hotels. It was surprisingly very quiet, the bed was comfy.
5 out of 5
Recommended
for Everyone
by A verified traveler from California

Pleasant, comfortable, gracious staff.

Posted Jan 30, 2017
Location: Signage was sparse for the Suites. The Residence Inn had huge bright signs.
Easy to make online reservations, staff who were gracious and helpful in all areas. The suite was very comfortable , especially bed, lighting and sofa.
3 out of 5
by A verified traveler

Posted Jan 20, 2017
Not very clean and would not stay there again, especially considering cost.
Comment from Hotel Management
Jan 25, 2017 by Rachel, Hotel Management
I want to thank you for staying with us! Nevertheless, cleanliness is a key priority for our hotel and I am very sorry that the hotel fell short of your expectations. Please rest assured that your comments have been shared with the hotel team in an effort to improve our service. I hope you’ll consider us next time your travels bring you back to Columbus.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Jan 17, 2017 on Hotels
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Jan 2, 2017 on Hotels
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Jan 2, 2017 on Hotels
3 out of 5
by A verified traveler

Needs updates

Posted Nov 16, 2016 on Hotels
Was just okay. Thin walls!
5 out of 5
by A verified traveler

Posted Nov 10, 2016 on Hotels
STAFF VERY FRIENDLY
5 out of 5
Recommended
for Everyone
by A verified traveler from US

Posted Nov 3, 2016
Comfortable room with a full kitchen. Helpful staff and convenient to restaurants.
1 out of 5
by A verified traveler

They have still not giving me my money

Posted Nov 1, 2016 on Orbitz
They had bed bugs and I left and they still have not giving me my money back!!!!!