Ratings based on 826 Verified Reviews

3.9 out of 5
75% of guests recommend
3.9 Room cleanliness
4.1 Service & staff
4.1 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
4 out of 5
by William

Posted Apr 23, 2017 on Hotels
Motel was clean and quiet. Service at desk was good. Breakfast was good
Comment from Hotel Management
Apr 26, 2017
We appreciate your positive feedback about our hotel. We do take pride in catering to our guests' needs the best way we can. If you're traveling to our area again soon, don't hesitate to call us.
3 out of 5
by A verified traveler

Family Getaway

Posted Apr 21, 2017 on Hotels
Stayed at this hotel 3 years ago and rated it a five. However, the hotel is in desperate need of renovations. From carpet in hallways to floor in pool area. Whirl pool is not available for use. With newer hotels all around Wyngate needs to step up b their game.
Comment from Hotel Management
Apr 26, 2017
We appreciate you taking the time to provide us with such detailed feedback about your stay. I am very sorry to hear that several things throughout your stay did not meet your expectations. Please note that your concerns have been passed on to the management. We hope you give us another chance as we will definitely improve our service and appeareance.
1 out of 5
by A verified traveler

Bathroom the hair dryer hanging from wall etc

Posted Apr 19, 2017
New owner... mgr said they could not serve anything with pork, i.e.pork loin, sausage etc. Pool had very cold water and inside of pool is chipping paint. We would not let our kids and grand kids swim in pool.My family has stad there for many years when we visited Columbus Miss. and never have we experienced such a poor place to stay. Many construction workers made a comment they would never stay there again and they mentioned they also had stayed there for years also. At present time, I would rate them terrible and will never stat there again.
Comment from Hotel Management
Apr 21, 2017 by Ms. B, Hotel Management
Thank you for your detailed feedback. I am very sorry to hear that your stay at the hotel was not up to your standards. This is very disappointing to hear. Please note that this information has been passed on to our concerned staff. Despite this, we hope to be able to welcome you back on a return visit.
3 out of 5
by A verified traveler

Posted Apr 17, 2017 on Hotels
Hotel interior upkeep was unsatisfactory, (carpet worn/dirty, elevator floors unkempt), upon arrival to assigned room, the bathroom floor was dirty. Sink in bathroom cracked. Hot and cold water indicators in shower was reversed. Had to request bathroom floor cleaning and this was not done. Breakfast was not as enjoyable as other hotels offer.
Comment from Hotel Management
Apr 19, 2017
Thank you for taking the time to write such a detailed review. All your comments are essential to educating our staff about good and bad service. We will ensure your feedback will be given to all. Furthermore, I will personally supervise that all of your other complaints are addressed that everything will be in order on your next visit. We look forward to welcoming you back then.
2 out of 5
by Donna

Do NOT Be Fooled by the Name!!

Posted Apr 16, 2017 on Hotels
Whatever you do, do NOT book multiple rooms under your name. These people screwed up my father's account for several hundred dollars, and they kept screwing mine up!! It's been one week, and my father's account STILL hasn't been refunded!! It's like they never had multiple rooms booked and separately paid before. EXTREMELY DISTRESSING!! Then, the hall floors were filthy and torn up. Our duvet had holes in it. My hair dryer was broke. The safes were all dead -- simple batteries could do wonders. All the bedside lamps were unplugged, so my whole family had to figure out the light issues in every room. The hot tub was out of order. I mean -- what else could go wrong??!!
Comment from Hotel Management
Apr 21, 2017
Thank you for your detailed feedback. I am very sorry to hear that your stay at the hotel was not up to your standards. This is very disappointing to hear. Please note that this information has been passed on to our concerned staff. Despite this, we hope to be able to welcome you back on a return visit.
5 out of 5
by bill w from illinois

very clean anf a hot tub

Posted Apr 15, 2017 on Hotels
love the 530am breakfast
Comment from Hotel Management
Apr 17, 2017
Thank you for taking the time to review your stay with us. We will let the Wingate Inn by Wyndham Staff know that you were pleased with our service. We hope to welcome you back again soon.
2 out of 5
by A verified traveler from Louisville, KY

Breathe Well - Not Quite

Posted Apr 13, 2017
Pros: Priced reasonable and lobby area was fine.
Cons: New carpet and cleaning to make sure your rooms don't wreak of cigarette smoke; better lighting around the hotel at night.
Location: Not much of anything on this exit and the hotel area is in a dark corner at night. You have to travel down only one exit to get to most restaurants.
This hotel claims to be non-smoking and even has a Breathe Well sign on the entrance doors. Room 332 smelled like an ashtray! It was almost unbearable for a non-smoker to handle. I complained upon check in and was given an apology at the front desk but no offer to switch rooms. She said she would make a note in their computer. I even left a note for manager upon check out and no telephone call back. They have the typical no smoking sign in the room on the desk that says there is a $250 cleaning fee. I could not believe how strong the cigarette smell was in the room. Also the headboard and tops of the lamps were covered thick in dust. The hallway carpets are all raveled up and dirty. This hotel needs a good cleaning and some updates. Also at night the hotel is in not lit up well so it's dark.
Comment from Hotel Management
Apr 17, 2017 by Front Desk, Hotel Management
Thank you for taking the time to write such a detailed review. All your comments are essential to educating our staff about good and bad service. We will ensure your feedback will be given to all. Furthermore, I will personally supervise that all of your complaints are addressed and make sure everything will be in order on your next visit. We look forward to welcoming you back then.
5 out of 5
Recommended
for Everyone
by A verified traveler from h

Great overnight stay for MSU Football games

Posted Apr 12, 2017
Friendly staff, comfortable room, good breakfast. We always stay here for MSU football games and have always had a good experience.
Comment from Hotel Management
Apr 17, 2017 by Front Desk, Hotel Management
Wow! What a wonderful review. We truly appreciate your business and your trust in us. I am very happy to hear that our staff and service met your needs and expectations. We look forward to welcoming you back to the hotel in the near future.
3 out of 5
by Richard

Posted Apr 10, 2017 on Hotels
This hotel is in need of an upgrade. The room was acceptable, but smelled off. Not fresh and clean smelling at all. Somehow the shower curtain disappeared while we were out and about during our full day there. Wingate by Wyndham has always been a dependable, clean , and very nice hotel at a reasonable price. This particular location was not.
Comment from Hotel Management
Apr 17, 2017
Thank you for taking the time to write such a detailed review. All of your comments are essential to educating our staff about good and bad service. We will ensure your feedback will be given to all. Furthermore, I will personally supervise that all of your complaints are addressed and that everything will be in order on your next visit. We look forward to welcoming you back.
5 out of 5
by A verified traveler

Good experience

Posted Apr 5, 2017 on Hotels
Reasonable and comfortable accommodations. Desk clerk exceptionally helpful.
Comment from Hotel Management
Apr 19, 2017
Dear Traveler, Thank you for your review and for choosing our hotel. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel.