Indoor pool was Out of Service. Ice maker was Out of Service on our floor. In our room, the ceilings were all water stained, it felt Iike our bathtub was going to collapse when you stepped on it. The water in the shower was fine. The floor was bumpy, as if warped. The morning buffet was good.
Comment from Hotel Management
Jan 29, 2017 by General Manager, Hotel Management
We are sorry to hear that you had a bad experience with your stay. We at the Wingate Inn try very hard to make every stay a great experience. We apologize and we will take your comments for continuous improvement, so if you decide to stay with us again, we hope you have a better experience. The pool pump went out and we replaced it, but for your safety we had to make sure the PH balance was correct, before opening the pool. The ice maker have parts ordered and will be repaired soon. Again thank you for your comments,