Ratings based on 1,784 Verified Reviews

4.2 out of 5
90% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from north carolina

Great location. Beside outlet mall with good food

Posted Jan 19, 2017
Staff very friendly and helpful. Parking is excellent with easy access to 405. Will stay again.
5 out of 5
Recommended
for Everyone
by A verified traveler from Los Angeles

Very nice

Posted Dec 29, 2016
Parking tends to be a challenge because it's shared with outlets. Pillows were also pretty uncomfortable.
5 out of 5
Recommended
for Everyone
by A verified traveler from commerce LA

Nice hotel next door to a mall

Posted Dec 24, 2016
It's kept pretty nice don't like the fact that check in time is suppose to be at 3pm I booked a packed deal and didn't notice it because I got there really early, but they were nice enough to get us in there at 10am with out charging me extra, don't like it how people who go to the mall park in there lot that should be only for guest because every day was full practically.
4 out of 5
Recommended
for Everyone
by A verified traveler

Business stay

Posted Nov 28, 2016
Close to the outlet mall. Nice staff. Free parking and yummy cookies.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Nov 22, 2016 on Hotels
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel for the money

Posted Nov 18, 2016
The carpet was pretty dirty, several stains. We spilled some water wiped it up and the towel was black. But bathroom, beds were clean. Maid was super sweet. It shared a parking lot with citadel outlet mall so that was fantastic and convenient. Weekend was a little crazy with all the shoppers and traffic. But overall for the money it was good. Close to where my husband was working, and close enough for me to take the kids to Disneyland.
4 out of 5
by A verified traveler

Friendly staffs

Posted Nov 16, 2016 on Hotels
Comfortable
3 out of 5
by A verified traveler

Convenient

Posted Nov 16, 2016 on Hotels
The air conditioner needs maintenance. It was so loud when it turns on and off that is hard to have a good night sleep. The bath room had crazy ants crawling on the floor.
5 out of 5
by A verified traveler

Beautiful property and great staff

Posted Nov 15, 2016 on Hotels
Great location....great friendly staff....overall great stay.
5 out of 5
by A verified traveler

Honeymoon Suite

Posted Nov 15, 2016 on Hotels
Rooms are large. Excellent service. Stayed 2 nights