Ratings based on 498 Verified Reviews

4.1 out of 5
83% of guests recommend
4.4 Room cleanliness
4.2 Service & staff
4.0 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
3 out of 5
Recommended
for Everyone
by A verified traveler

Very average hotel with excellent location

Posted Oct 4, 2017
Pros: The views and the lasrge balcony
Cons: The bedrooms need to be modernised. More choice at breakfast.
Location: Excellent location, with plenty to do locally.
Very average hotel it is not a 4 star hotel more like 2/3 star. Breakfast very bad with very little choice. The only redeeming thing about this hotel is its location, which overlooks the lake and it just down the road from the train station.
4 out of 5
Recommended
for Everyone
by A verified traveler from new jersey

Posted Sep 23, 2017
Room was small Breakfast was very nice Close proximity to Center
4 out of 5
Recommended
for Everyone
by A verified traveler from Los Angeles

Centrally located in Como

Posted Aug 29, 2017
Pros: Location, accommodating front desk staff, and breakfast.
Cons: Some of the breakfast room staff can be surly including the one who seems to be directing orders.
The location can't be beat. Great view of Lake Como. Walking distance to many restaurants and sights. Very close to the main ferry dock for boat rides to Bellagio and more. Conveniently close to the train terminus. Keep in mind that if you get a room with a view , the first floor has no balcony, has street noise, but a good view of the piazza. At that level, others on the street and piazza also have a view of you. After realizing that a first floor room would not give us the experience we came to Como for, I requested another room. Valentina at the front desk was very helpful. She accommodated our entire party. She found us another room on the 6th floor and for my son and Mom one above the first floor. Although the room was smaller because the hotel facade recesses and the balcony takes some square footage of the room, we appreciated the change from the first floor to the sixth floor. Thank you Valentina! The breakfast was substantial and delicious. It rained while we were in Como and four umbrellas were loaned to us without fuss.
5 out of 5
Recommended
for Everyone
by A verified traveler from Huntington Beach, CA

Good accessibility.

Posted Aug 28, 2017
Pros: Location. Faces the lake.
Location: Wander the old city, take a ferry around the lake, see museums, shop.
We had an accessible room. The bathroom was large and the roll in shower worked great. Our room included half board with breakfast on the second floor and dinner available in the restaurant or on the front patio. We ate on the patio both nights with a view of the lake and it was great. The location is excellent within the walled city. The staff was very nice.
5 out of 5
Recommended
for Everyone
by A verified traveler from London

Perfect location, excellent service, great facilit

Posted Aug 26, 2017
Pros: Everything.
Cons: We tried to hire bikes in Como, which proved to be quite a challenge. This would be a great facility for the Barchetta to offer to its guests.
Location: Very central location close to all the main attractions.
The Barchetta Excelsior was a perfect find, situated on the edge of Piazza Cavour and opposite the lake. The views were unbeatable (make sure you get a lake view room), the rooms were slightly dated but in pristine condition and spotlessly clean. We didn't eat at the restaurant but we thoroughly enjoyed our breakfast every day as the selection was vast and fresh. The staff were all extremely friendly and helpful, particularly Susanna and Dario; thank you to both.
4 out of 5
Recommended
for Couples
by A verified traveler from Greater Manchester

excellent location

Posted Aug 24, 2017
Pros: Central location, friendly and helpful staff. Good food and service
Location: Very central location - a few minute from the Ferry Piers. Shops, bars and restaurants within easy walking distance. Bus stop right outside the hotel
You could not ask for a more central location to get to ferry piers. Plenty of shops, restaurants and bars within easy walking distance. The food in the hotel restaurant was excellent. Breakfast is plentiful with good service. Reception staff very friendly and helpful. We would have no hesitation in staying again.
Comment from Hotel Management
Aug 25, 2017 by GM, Hotel Management
Dear Guest, thank you very much for your positive feedback. Greatly appreciated! Will share your compliments with our team. We hope to welcome you back in the future! HBE
5 out of 5
Recommended
for Everyone
by A verified traveler from UK

Ideal location. Very good hotel

Posted Aug 23, 2017
Pros: LOcation Rooms Breakfast Views
Location: Location ideal
Great place to stay to explore Lake Como - 2 minutes walk from the ferry port. Great facilitiesVery good hotel
Comment from Hotel Management
Aug 25, 2017 by GM, Hotel Management
Dear Guest, thank you for your positive feedback. Greatly appreciated. We hope to welcome you back in the future! HBE
5 out of 5
Recommended
for Everyone
by A verified traveler from London

Nice hotel in and great location

Posted Aug 22, 2017
Very friendly and welcoming staff. The breakfast is very nice. Location wise you cannot find any better place. Very close to almost everything. I strongly recommend this hotel to everyone.
Comment from Hotel Management
Aug 25, 2017 by GM, Hotel Management
Dear Guest, thank you for your positive feedback. Greatly appreciated. We hope to welcome you back in the future! HBE
5 out of 5
Recommended
for Everyone
by A verified traveler from ontario

best view over lake and harbour

Posted Aug 19, 2017
Pros: location,,view from room.breakfast.
Location: best location.easy to see everything from room.boat trips.sight seeing.funicular tram to brunute for sunset. nibbles with drinks at the bars in area
first time in como..made the best choice..had 5th floor room with balcony overlooking lake . fantastic view right on lake looking over a piazer..price include good breakfast. close to bus and train and boat..approx 1.15 from airport on train .no need for car..riverboat cruises just in front..easybto visit other locations like bellagio n tremeezo..funicular tram up mountain to brunate was a highlight for supper..have a drink at bellavista best sunset and location .food is served aftern7 so go for a drink at 6 to get a table without booking..como very walkable around lake.lovley streets n plazas for eating.awesome geleto
Comment from Hotel Management
Aug 25, 2017 by GM, Hotel Management
Dear Guest, thank you for your very positive feedback. Greatly appreciated. We hope to welcome you back in the future! HBE
5 out of 5
by Robin DLC

Great!

Posted Aug 9, 2017 on Hotels
Great hotel to stay at, ideally located with a beautiful view of the lake.
Comment from Hotel Management
Aug 11, 2017
Thank you very much for your positive feedback. It is greatly appreciated! W hope to welcome you back soon! Kindest regards. R. Webber - GM