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Reviews of In Riva al Lago

In Riva al Lago
Via Benedetto e Antonio Maria Crespi 4, Como, CO

Reviews

8.2

Very Good

Rating 10 - Excellent. 188 out of 517 reviews" "
Rating 8 - Good. 221 out of 517 reviews" "
Rating 6 - Okay. 79 out of 517 reviews" "
Rating 4 - Poor. 17 out of 517 reviews" "
Rating 2 - Terrible. 12 out of 517 reviews" "

8.8/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

rileys

Great place and nice host
Stayed 1 night in Apr 2024

10/10 Excellent

Geovana

Traveled with family
Liked: Cleanliness, staff & service, amenities
The appereance of the property is like not good, but inside it was clean and it is near every touristic place.. excellent location .
Stayed 1 night in Oct 2023

8/10 Good

Edwin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Says what it is on the tin.
Check in neat and tidy. Although on second floor of a typical old Italian building overdue for TLC, it provided a comfortable bed in clean room. Shared bathroom was also clean. For me, the only hiccup was, I wasn’t able to lower the A/C, otherwise all ok.
Stayed 2 nights in Oct 2023

6/10 Okay

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2023

10/10 Excellent

Austin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were friendly and helpful and nothing was too much trouble for them to help. An outstanding service all round.
Stayed 3 nights in Sep 2023

10/10 Excellent

Isla

Liked: Cleanliness
Stayed 3 nights in Sep 2023

10/10 Excellent

mark, Albuquerque

Stayed 2 nights in Aug 2023

10/10 Excellent

shay

Stayed 1 night in Aug 2023

6/10 Okay

Monique

Traveled with family
Bruyant fenêtres donnant sur les autres bâtiments
Stayed 2 nights in Jul 2023

10/10 Excellent

Katherine

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
In Riva al Lago was easy to find and close to many restaurants and shopping in Como. Marta was helpful getting us checked in. The rooms were clean and comfortable. We were happy to have AC and a fan to cool us off during hot weather.
Stayed 1 night in Jul 2023

6/10 Okay

Manon

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff and good value
Staff is very friendly and helpful. Really appreciated that. Room doesn’t have much of a view but it was the best value for our family of 4.
Stayed 1 night in Apr 2023

10/10 Excellent

Emily

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2023

10/10 Excellent

Joseph

Stayed 1 night in Jun 2023

10/10 Excellent

Armin

Liked: Cleanliness, staff & service, property conditions & facilities
I stayed in the Double Bedroom on the second floor. Zero hassle, it is super clean, ample breakfast items, 2 double glazed windows so there is no sound from the street, aircon cold, private toilet and shower very clean. It is a room inside and area where there are other rooms as well like the 4 person room so the only noise will be from other people in that area.
Stayed 1 night in Jun 2023

10/10 Excellent

Sarah

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This property is a good location to explore Como. The rooms have everything you need for your stay, tea and coffee making facilities and a selection of snacks. Remember to book a parking space if driving as parking is limited.
Stayed 1 night in Jun 2023

10/10 Excellent

Yanira, Minneola

Liked: Cleanliness, staff & service
Stayed 1 night in May 2023

6/10 Okay

Brodie

Traveled with partner
Liked: Cleanliness
The area was great. Room was clean and small. We were told the air conditioning could not be turned on and to just open the windows, even after explaining our allergies towards pollen. The property doesn’t let you enter in after midnight which felt very odd. Very very clean. Can hear everything, walls seem thin.
Stayed 3 nights in May 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2023

8/10 Good

Nitza Margarita

Stayed 1 night in May 2023

8/10 Good

Cecilia

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hosts were very helpful
Stayed 2 nights in May 2023

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
No breakfast but would stay again
Mario was so nice and helpful with a place to eat, making ice formour cooler as well as stating that because we got in late, it would cost more to pay for his parking than to use the public parking which is less than a block away. Only downside was an assumption on my part. When I see B and B I assume breakfast is included and no breakfast was included. We would still stay again just because of Mario.
Stayed 1 night in Dec 2022

10/10 Excellent

Elyse

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
it was hard to find the check-in spot at first (you can see the front desk through the window to the left of where Google Maps takes you), but otherwise we had a great experience here! Comfy bed, clean bathroom, great water pressure for the shower, plenty warm and super close to the lake. Friendly staff too.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2022

4/10 Poor

Jamie

Stayed 2 nights in Sep 2022

10/10 Excellent

Sarbjit

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Book me!
Amazing view, excellent location, will defo come back here!
Stayed 5 nights in Aug 2022

6/10 Okay

Kashif, Chicago

Stayed 1 night in Jun 2022

10/10 Excellent

Malcolm

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value for money property
Very friendly reception, comfortable room with view nice view. Tea and coffee in room.
Stayed 1 night in Jun 2022

10/10 Excellent

Jago

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jun 2022

10/10 Excellent

Giovanni

Stayed 1 night in Apr 2022

6/10 Okay

Ivan

Liked: Cleanliness, staff & service, amenities
Entry PIN and emergency phone number should be accessible online. Yes, I was given a paper slip with those details, but in a rush I forgot it in my room. Once I came back (23:30), the reception was closed and I had no one to phone so was very very close to being left outside the building as I forgot the pin. Doesn't help that emergency phone number and PIN are on the same piece of paper. Had to resort to desperate measures, and knocked on the door of the hotel in the hope that someone will hear me. I was lucky the manager of the hotel was still in the building, and he heard someone knocking so he opened. But man that was scary! Entry sistem should be revised and make it less prone to fail.
Stayed 1 night in Oct 2021
Response from mario on Nov 3, 2021
Dear Ivan , your suggestion not have sense If PIN is online everybody could open the door :) in the night If the emergency phone number is online everybody could use this number for not emergency situation ( happened many times in the past ) IT's Better if the guestes make a photo of the ticket Mario

2/10 Terrible

Rosalyn

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Unpleasant property in what appeared to me to be in not so desirable area of town. I did not check in .
Stayed 2 nights in Oct 2021
Response from mario on Nov 3, 2021
Unpleasant person who never looks you in the eye when we speak and fails to understand that: registering people in hotels is the rule of the Italian government; no passport .. no check-in. We tried to help her by calling the hotel in Florence to get her details, avoid problems and give her the room. Not even the education to say something; she disappeared after calling us a taxi. We are employees, not servants or slaves. Mario

8/10 Good

Caroline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2021

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We visited Como literally three months before the COVID - 19 pandemic .Had a wonderful two night stay. Staff were superb, friendly and approachable. All aminities were near such as bus C17 towards Menangio ,C19 towards Bellagio ,Lake boats,cruises etc. Hotel breakfast was with hundreds of varieties healthy foods and fruits.We consider it more than breakfast almost a lunch . Above all hotelier Mario is a ''Super Mario '' because we saw his hospitality towards all boarders were very caring.I wish him very well and hope he is doing excellent in this current situation.
Stayed 2 nights in Sep 2019

8/10 Good

Junko

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It took a while to check in as we booked the place last minute, but once we were able to get help, it was very smooth. The venue was very close to the lake and the plaza which was ideal for walking around.
Stayed 1 night in Apr 2021

10/10 Excellent

René

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2020

8/10 Good

Yehuda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a wonderful place, will definitely be coming back next time I’m in Como! Fabulous customer service, lovely room with super comfy bed (best sleep in ages), very clean and perfect location next to the lake.
Stayed 1 night in Oct 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Have stayed here each time we visit Lake Como. It is an outstanding inn. Location is perfect right on the lakeside. So clean and beds very comfortable. We had en suite bathroom and it was super clean. Mario is an impeccable host. Very attentive and helpful. Breakfast is exceptional with everything one could want. Our room was 3rd floor which was no problem for us but if mobility is a concern, ask for ground floor room in advance. No elevator. Very close to bus stop. Take #4 or #5 to and from the Como San Giovanni train station. Love this place. Thanks, Mario!
Stayed 2 nights in Sep 2019

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great spread at breakfast Hairdryer in bathroom Good air conditioning Quiet
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveler

Traveled with family and small children, Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice size rooms. Friendly check-in. Breakfast was included and was excellent.
Stayed 1 night in Jul 2019

6/10 Okay

Verified traveler

Traveled with partner
Disliked: Cleanliness, property conditions & facilities
The street appearance of this hotel us ratty snd scary. The inner stairs are unlighted, dirty snd narrow. But the room was just fine. The desk lsdy walked us to our room because there are codes to put in at the hallwdya. The air cooler only runs at certain hours. The room had no problems except the shower water ran allover the floor. Breakfast was crowded but had an amazing selection. It doesn't start until 8:00 and our train left before that, so they gave us a yogurt and apple to go.
Stayed 2 nights in Jul 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Only problem no elevator and if you are on top floor can be pose a problem with heavy luggage
Stayed 3 nights in May 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very helpful and friendly staff, they speak English too. Great location, quiet and yet bang in the centre 1 minute from the lake.
Stayed 1 night in Mar 2019

2/10 Terrible

Verified traveler

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our room was a quadruple with own facilities. Room was large. Great location right at lake and very convenient for everywhere. Owner was friendly and helpful. Como is very beautiful.
Stayed 1 night in Oct 2018

8/10 Good

Terena, Orlando, Florida

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very close to the lake. Bed was comfortable, shower & bathroom were clean & just the right size. The largest bath towels I’ve ever seen! No views from the room but I was only sleeping there. I would stay there again, can’t beat it for the price! Restaurants galore right outside the door!
Stayed 4 nights in Oct 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2018

10/10 Excellent

roshanak

location
Stayed 3 nights in Aug 2018