Ratings based on 404 Verified Reviews

4.0 out of 5
88% of guests recommend
4.4 Room cleanliness
4.0 Service & staff
4.2 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Oct 19, 2017
Steps to Tavernola Ferry made it very convenient to get around between cites.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great location on Lake Como

Posted Oct 13, 2017
Could not fault this place. Clean, quiet. Friendly staff great foot and service. Will stay there again.
5 out of 5
Recommended
for Everyone
by A verified traveler from michigan

Posted Oct 10, 2017
The reception staff were very polite and helpful. Good choice for breakfast
4 out of 5
by Eamon

Stay at Sheraton Lake Hotel

Posted Sep 10, 2017 on Hotels
Comfortable and relaxing
5 out of 5
Recommended
for Everyone
by A verified traveler from North Wales

Classy facility

Posted Aug 21, 2017
Excellent location good food and staff close to ferry services very clean
5 out of 5
by Stephen

Sheraton Como

Posted Aug 10, 2017 on Hotels
A very nice hotel close to Como and a 5-10 minute walk from the small lakeside town of Cernobbio. The hotel's facilities are good and it has an excellent outdoor pool, bar and restaurant. It possibly needs a little TLC/refurb but it still is a very pleasant place to stay and I would happily return again.
3 out of 5
Recommended
for Everyone
by A verified traveler

acceptable standard, but expected better

Posted Aug 7, 2017
Pros: Restaurants had good food, with a good atmosphere.
Cons: Room comfort and servicing could be improved. Pool opening hours could be extended.
Location: Good location near to ferry dock and Como town.
Very helpful staff, able to manage your requirements, particularly transportation. There is good choice and quality of restaurants. The room facilities and servicing could be better. Very small room and not very comfortable, but manageable.
5 out of 5
by Tony

This traveler left a rating score only Posted Jul 30, 2017 on Hotels
4 out of 5
by joseph

GREAT

Posted Jul 27, 2017 on Hotels
IT WAS GGREAT
3 out of 5
Recommended
for Everyone
by A verified traveler from South Bucks, UK

Room Without a View

Posted Jul 25, 2017
Pros: Modern, Clean and excellent pool facilities. The location was great for bus & Ferry into Como (2 miles away)
Cons: Need to provide a shuttle service between Como & Hotel Management empathy could improve
Location: Ferry from Tavernola (10 mins walk from Hotel) ideal for trips around the Lake 20 minute walk into next town Cernobbio Como 1 stop on Ferry
Booked a room with Pool or Mountain view but got NEITHER! - Our Room (111) overlooked the side wall of the Business Annex next door. When asked to change, we were told that they were the rooms assigned for Expedia. They offered an alternative room for an extra 100 Euros per night which we refused to pay! The Management clearly had no intentions to help without exorbitant costs so we remained in room 111 for the 7 nights we had booked. We were also disappointed with the lack of transportation by a large international hotel chain and were "Stung" on numerous occasions by the Taxi companies who seemed to charge whatever they wanted and difficult to arrange (even by the hotel staff). However, using the Ferry and Bus services made for a good location during daytime hours but Taxis in the evening a nightmare! A local shuttle service between Hotel & Como would have been the answer! The pool was a god send in the hot weather and Hotel facilities were very good.