Ratings based on 34 Verified Reviews

4.1 out of 5
100% of guests recommend
4.3 Room cleanliness
4.3 Service & staff
4.1 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
4 out of 5
by Peter

Posted Mar 5, 2016 on Hotels
Comment from Hotel Management
by Directeur, Hotel Management
Cher Client, Je vous remercie de nous avoir décerné la note de 4 étoiles sur 5 à la suite de votre séjour. Dans l'attente du plaisir de vous accueillir de nouveau. Cordialement - Philippe Bellengé - Directeur
5 out of 5
Recommended
for Everyone
by A verified traveler from Queensland, Australia

Nice break in travel

Posted Sep 2, 2015
Pros: Location, easy to find in a foreign country where we don't speak the language, good, friendly staff.
Cons: Nothing noticable
Location: Just off the AutoRoute north.
Travelling from Charles de Gaulle to Ypres, Belgium, it was a great place to stop, relax after a hard day, have a drink and a meal, and just recover. Great place.
Comment from Hotel Management
Sep 8, 2015 by Philippe Bellengé, Hotel Management
Dear Customer, it is with great pleasure that I receive your compliments which I shall miss not to share with all my team. Your satisfaction is the most beautiful reward for my collaborators who work day after day to offer you a quality service. Cordially Philippe Bellengé - General Manager
4 out of 5
by Ze from St Albans

Modern hotel

Posted Jul 30, 2015 on Hotels
The privilege room was big, clean and stylish. Drinks in the fridge were free of charge. There was a big bath tub, which is really nice. As we entered in the late evening, the entrance door was broken and won't open, leaving us waiting outside for a while. The hotel address provided by hotels.com is not correct. The proper address is: Rue Robert Schuman 60610 Lacroix-Saint-Ouen France The google map pin point is also miles away and needs fixing immediately. This is very important for foreign travellers as we often don't have web and phone access.
Comment from Hotel Management
Oct 24, 2015 by Directeur, Hotel Management
Dear Customer, Thank you to announce me your comments following your stay in the hotel Mercure of Compiègne. Sincerely Yours. The company in charge of the maintenance did what's necessary of our installation for landing in this isolated problem. Thank you to have indicated me that our Google address is erroneous. I gets in touch with them to bring to it correction necessities. I began you to believe, Dear Customer, in the expression of my best feelings. Philippe Bellengé General Manager
4 out of 5
by Ze from St Albans

Modern hotel

Posted Jul 30, 2015 on Hotels
The privilege room was big, clean and stylish. Drinks in the fridge were free of charge. There was a big bath tub, which is really nice. As we entered in the late evening, the entrance door was broken and won't open, leaving us waiting outside for a while. The hotel address provided by hotels.com is not correct. The proper address is: Rue Robert Schuman 60610 Lacroix-Saint-Ouen France The google map pin point is also miles away and needs fixing immediately. This is very important for foreign travellers as we often don't have web and phone access.
Comment from Hotel Management
Oct 24, 2015 by Directeur, Hotel Management
Dear Customer, Thank you to announce me your comments following your stay in the hotel Mercure of Compiègne. Sincerely Yours. The company in charge of the maintenance did what's necessary of our installation for landing in this isolated problem. Thank you to have indicated me that our Google address is erroneous. I gets in touch with them to bring to it correction necessities. I began you to believe, Dear Customer, in the expression of my best feelings. Philippe Bellengé General Manager
5 out of 5
by We88ie from Cambs

Why no Michelin star for its food?

Posted Mar 24, 2014 on Hotels
A fresh makeover has worked wonders for its interior style. The restaurant food is sublime. It is presented with such an artistic flair. With the arrival of each dish, I just wanted to look at it all evening. It is sacrilege to eat it. I just photographed it & published it on fb because its presentation blew me away. How this hotels chefs have not earned it a Michelin star I do not know. Bravo to the chefs!
3 out of 5
by Vick from Uk

Good stay

Posted Oct 1, 2013 on Hotels
Perfect stay for just a night whilst driving from uk to southern framce
3 out of 5
by Browns from UK

Good hotel for overnight stop

Posted Oct 1, 2013 on Hotels
Great service at hotel, good location for travelling on motorway around paris and also south/north. Room service delicious, clean room but dated. Great value for money, easy to find, would stay again
4 out of 5
by A verified traveler

This traveler left a rating score only Posted Jun 24, 2013 on Hotels
4 out of 5
by Jon

Good business hotel

Posted Jan 14, 2013 on Hotels
Stayed there on a four night business trip. The hotel is good friendly atmosphere the restaurant is good but a bit pricey.
5 out of 5
by A verified traveler

Good standard hotel one step up from Novotel

Posted Sep 10, 2012 on Hotels
Have stayed in this hotel for many years for both business and leisure reasons. It is located just south of Compiegne and has easy access to the A1 motorway for travel into Paris or to Lille/Calais. Its at the southern end of a commercial estate so has country views. The hotel reastaurant is good though there are many restaurants in Compiegne and close to the hotel is a Buffalo Grill (mainly steak as the name suggests) and a Leon, which is absolutely great for mussels. The room is fairly basic but there is free wifi.