Ratings based on 264 Verified Reviews

2.8 out of 5
38% of guests recommend
2.9 Room cleanliness
2.8 Service & staff
3.1 Room comfort
2.7 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from winnipeg, canada

Nice hotel

Posted Oct 9, 2017
Nice hotel. No hidden fees. Strict policy but acceptable in this times and age. Close to the mall/eateries which is a big plus factor. Will definitely stay again.
Comment from Hotel Management
Oct 10, 2017 by lacrystalhotel, Hotel Management
We are delighted to hear that you enjoyed your stay with us. We are looking forward to your next stay.Thank you and have a nice day.
3 out of 5
by A verified traveler from la

Ok

Posted Oct 8, 2017
Web page info and pictures vs reality is like day and night . Friends warned me regards area etc but I tho I need sleep for couple hours who cares ... but yes it was disappointing , hotel is incredibly old , and outdated , especially hall ways and common areas such as elevator etc you can clearly see how old is building , water stains , dirty, chipping paint etc but on top of that vandalism signs ... mirrors taggaed in hallways and elevators etc ... sad . So walking thru all that to get to room..made me question how will my room look like . For surprise room wasn't close as bad!!! Bed was comfortable , nice blanket , bathroom ok .... OHhhhhh wait, carpet was sticky !!!!!! Ac was way too loud , I don't believe it was working properly ... if I stay again? No thank you !
Comment from Hotel Management
Oct 13, 2017 by LA Crystal Hotel , Hotel Management
Thank you for taking your time and writing a review about our hotel. We sincerely apologize that the hotel did not meet your expectations. We are currently undergoing a major renovation which includes guest rooms, hotel lobby and modernizing our elevators and A/C units throughout the building. We would love to invite you and have the opportunity to welcome you back when our renovation is complete.
2 out of 5
by A verified traveler from compton ca

not to rrcommend

Posted Oct 8, 2017
suite was a joke a curtain with a sofa behind it. everytime air shut off sound like a hammer dropped. did not clean room till requested no business office no extra tooth brush or necesities store closed no business license
Comment from Hotel Management
Oct 13, 2017 by LA Crystal Hotel , Hotel Management
Thank you for taking your time and writing a review about our hotel. We sincerely apologize that the hotel did not meet your expectations. We are currently undergoing a major renovation which includes guest rooms, hotel lobby and modernizing our elevators and A/C units throughout the building. We would love to invite you and have the opportunity to welcome you back when our renovation is complete.
1 out of 5
by A verified traveler

Posted Oct 6, 2017
Horrible horrilble horrible.. They robbed me for my 100 dollar deposit
Comment from Hotel Management
Oct 13, 2017 by LA Crystal Hotel , Hotel Management
Thank you for taking your time and writing a review about our hotel. We sincerely apologize that the hotel did not meet your expectations. We are currently undergoing a major renovation which includes guest rooms, hotel lobby and modernizing our elevators and A/C units throughout the building. We would love to invite you and have the opportunity to welcome you back when our renovation is complete.
5 out of 5
by A verified traveler from calgary, ab

Posted Oct 4, 2017
Our room was not cleaned. There we sugar and crumbs all throughout the night tables and on dresser. The bathroom floor and carpet felt sticky. The nightshift security guard was super nice.
1 out of 5
by A verified traveler

Don't stay here!

Posted Oct 2, 2017
Rooms smell terrible, mold growing in bathroom, all around no place you want to stay, trust me!!!!
Comment from Hotel Management
Oct 13, 2017 by LA Crystal Hotel , Hotel Management
Thank you for taking your time and writing a review about our hotel. We sincerely apologize that the hotel did not meet your expectations. We are currently undergoing a major renovation which includes guest rooms, hotel lobby and modernizing our elevators and A/C units throughout the building. We would love to invite you and have the opportunity to welcome you back when our renovation is complete.
3 out of 5
Recommended
for Everyone
by A verified traveler from Sacramento Ca

Nice place to gamble.

Posted Sep 30, 2017
Nice people friendly staff if you like Bingo great place good food decent drinks rooms are good slept real good
Comment from Hotel Management
Oct 17, 2017 by LA Crystal Hotel, Hotel Management
Thanks for staying with us. We appreciate your feedback!
3 out of 5
Recommended
for Everyone
by A verified traveler from Utah

Quick Trip!

Posted Sep 29, 2017
Pros: Cheap, and location.
Cons: Alot of things.
Location: I went golfing.
Stayed there and it was a good stay, they do hold $100.00 but it was cool. The Breakfast smelled horrendous, so I did not eat it, I could not stand the smell. But all and all it was a cheap and Ok place to stay. Will stay there again.
Comment from Hotel Management
Oct 12, 2017 by LA Crystal Hotel , Hotel Management
Thank you for taking your time and writing a review about our hotel. We sincerely apologize that the hotel did not meet your expectations. We are currently undergoing a major renovation which includes guest rooms, hotel lobby and modernizing our elevators and A/C units throughout the building. We would love to invite you and have the opportunity to welcome you back when our renovation is complete.
3 out of 5
by A verified traveler from Las Vegas

Bathroom was filthy

Posted Sep 28, 2017
Hotel was ok but my bathroom was dirty. There were spots on the bathroom mirror and faucet and the coffe maker and tray were filthy.
Comment from Hotel Management
Oct 13, 2017 by LA Crystal Hotel , Hotel Management
Thank you for taking your time and writing a review about our hotel. We sincerely apologize that the hotel did not meet your expectations. We are currently undergoing a major renovation which includes guest rooms, hotel lobby and modernizing our elevators and A/C units throughout the building. We would love to invite you and have the opportunity to welcome you back when our renovation is complete.
1 out of 5
by A verified traveler

The water was OFF for the whole night!

Posted Sep 21, 2017
I have stayed here a handful of times within the last year. The last time the bathroom was not very clean, I asked for it to be taken care of and my room was moved. I should’ve learned from that stay and STAYED AWAY! I stayed there Tuesday night and checked in around 10p. There was one guy at the front desk who acted awkward when I came up to check in. So I was fortunate enough to take a shower, but I got up later and there was no running water! No flushing, (glad it was #1) washing hands, or any of that! I made the mistake of leaving the $100 deposit in cash because when I was leaving the same cheesy dude at the desk said he had to check my room before he gave me my deposit back! I’ve never heard of that in my life! Housekeeping does that later after the guest has left... anyway, time ia ticking my flight leaves soon and this dude said I can’t have my money because I smoked in the room and he room pics. Well, yes and it wasn’t the first time! No one has ever charged me my deposit for it. In addition, I have a letter for prescription to help me with severe anxiety. The room was ok, no running water made it horrible and the guy at the desk was inexperienced, cocky with wrinkled clothes and a bad attitude. I will never go back here! Judging by the overall look of the place, I’m not the only one.
Comment from Hotel Management
Sep 26, 2017 by LA Crystal Hotel , Hotel Management
Thank you for taking your time and writing a review about our hotel. We sincerely apologize that the hotel did not meet your expectations. We are currently undergoing a major renovation which includes guest rooms, hotel lobby and modernizing our elevators and A/C units throughout the building. We would love to invite you and have the opportunity to welcome you back when our renovation is complete.