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Reviews of Americas Best Value Inn Antioch

2 out of 5
Americas Best Value Inn Antioch
1500 W 10th St, Antioch, CA

Reviews

6.6
Rating 10 - Excellent. 106 out of 372 reviews" "
Rating 8 - Good. 82 out of 372 reviews" "
Rating 6 - Okay. 59 out of 372 reviews" "
Rating 4 - Poor. 39 out of 372 reviews" "
Rating 2 - Terrible. 86 out of 372 reviews" "

6.8/10

Cleanliness

6.8/10

Staff & service

6.4/10

Amenities

6.6/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Jennifer

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice stay.
Stayed 2 nights in Apr 2024
Response from ROCKY on Apr 11, 2024
First and foremost, I would like to thank you for taking the time to give us your feedback on your stay with us at America Best Value Inn Antioch. Our entire team works hard to deliver clean rooms, offer exceptional customer service, and ensure our guests have a delightful stay. We hope to provide you with a flawless experience in the future! Kind Regards,

2/10 Terrible

Shane

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
They wouldn’t let us plug our boat in because they thought it would short circuit their power grid. The boat runs on low voltage, so it’s the equivalent to plugging your phone into the wall. Regardless, it was super inconvenient and we needed to find a different area to plug our boat in. Don’t come here if you have a boat.
Stayed 1 night in Apr 2024
Response from ROCKY on Apr 11, 2024
Kindlily note that we did not mention that we have charging facility for boat and RV in property. Hence for safety reason we do not allow external charging equipment outside area.

6/10 Okay

JODY, WOODBRIDGE

Disliked: Cleanliness
Property was okay. But, coffee maker was very dirty, bathroom had mold. Convenient location and very affordable. Having to provide additional deposit after already paying. All a bit disappointing. Next time, I would probably be willing to spend a little more for a nicer hotel.
Stayed 1 night in Apr 2024

8/10 Good

Diane

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Clean, quiet and felt safe. Remodeled and Nice new bedspreads. However not enough towels fo 2 without request and no tissue in the bathroom. Also have to pay for Ice.
Stayed 1 night in Mar 2024

8/10 Good

Patti

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from ROCKY on Apr 11, 2024
First and foremost, I would like to thank you for taking the time to give us your feedback on your stay with us at America Best Value Inn Antioch. Our entire team works hard to deliver clean rooms, offer exceptional customer service, and ensure our guests have a delightful stay. We hope to provide you with a flawless experience in the future! Kind Regards,

2/10 Terrible

Nancy

Business traveler, Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Mattress was horrible stinky ' so bad I couldn't sleep much . Peep hole was gone and open but replaced with tin foil which didn't do the trick they where hoping for . Owner needs to get it together . He is very bossy and forgets customer satisfaction is key in any business!! Place is not a clean place but a dump and it should be cleaned up and not with new bedspreads only 😆 Seems to me it's for the locals to do there dirty and it shows ! Get with it ☹️🫣😱
Stayed 1 night in Mar 2024
Response from General Manager on Mar 26, 2024
Dear Nancy,Please know that guest satisfaction is very important, and we are disappointed to read of your recent experience. Our team will investigate these matters to discover what may have gone wrong. This is not indicative of the quality accommodations we wish to provide. We hope you will allow us to show you a better stay in the future. Safe travels, and thank you for your feedback.

10/10 Excellent

Leslie

Business traveler, Traveled with partner
Liked: Cleanliness, amenities
Everything was fine
Stayed 1 night in Mar 2024
Response from ROCKY on Apr 11, 2024
First and foremost, I would like to thank you for taking the time to give us your feedback on your stay with us at America Best Value Inn Antioch. Our entire team works hard to deliver clean rooms, offer exceptional customer service, and ensure our guests have a delightful stay. We hope to provide you with a flawless experience in the future! Kind Regards,

10/10 Excellent

Leslie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from ROCKY on Apr 11, 2024
First and foremost, I would like to thank you for taking the time to give us your feedback on your stay with us at America Best Value Inn Antioch. Our entire team works hard to deliver clean rooms, offer exceptional customer service, and ensure our guests have a delightful stay. We hope to provide you with a flawless experience in the future! Kind Regards,

10/10 Excellent

Leslie

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was nice and cleaned
Stayed 1 night in Feb 2024
Response from ROCKY on Apr 11, 2024
First and foremost, I would like to thank you for taking the time to give us your feedback on your stay with us at America Best Value Inn Antioch. Our entire team works hard to deliver clean rooms, offer exceptional customer service, and ensure our guests have a delightful stay. We hope to provide you with a flawless experience in the future! Kind Regards,

10/10 Excellent

Alejandro

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

8/10 Good

Jimmy

Liked: Cleanliness
Disliked: Staff & service
Stayed 1 night in Jan 2024

2/10 Terrible

Martin

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities
Response from ROCKY on Nov 22, 2023
First and foremost, I would like to thank you for taking the time to give us your feedback on your stay with us at America Best Value Inn Antioch. Our entire team works hard to deliver clean rooms, offer exceptional customer service, and ensure our guests have a delightful stay. We hope to provide you with a flawless experience in the future! Kind Regards,

6/10 Okay

Henok

Stayed 1 night in Nov 2023
Response from ROCKY on Nov 22, 2023
First and foremost, I would like to thank you for taking the time to give us your feedback on your stay with us at America Best Value Inn Antioch. Our entire team works hard to deliver clean rooms, offer exceptional customer service, and ensure our guests have a delightful stay. We hope to provide you with a flawless experience in the future! Kind Regards,

10/10 Excellent

Charmane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from ROCKY on Nov 7, 2023
First and foremost, I would like to thank you for taking the time to give us your feedback on your stay with us at America Best Value Inn Antioch. Our entire team works hard to deliver clean rooms, offer exceptional customer service, and ensure our guests have a delightful stay. We hope to provide you with a flawless experience in the future! Kind Regards,

10/10 Excellent

LaShonda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Smile on face
Very helpful good custmer service
Stayed 1 night in Oct 2023
Response from ROCKY on Oct 31, 2023
WOW! I am so excited to receive an honest review. Our goal is to create a memorable experience with our amenities and services. Our staff takes pride in working hard to provide clean rooms, greet guests, and ensure a fantastic stay, and your Review speaks for itself - we are honored. We look forward to hosting you again soon on your next trip to Antioch. Best Regards,

8/10 Good

Jeff

Stayed 1 night in Oct 2023
Response from ROCKY on Nov 10, 2023
WOW! I am so excited to receive an honest review. Our goal is to create a memorable experience with our amenities and services. Our staff takes pride in working hard to provide clean rooms, greet guests, and ensure a fantastic stay, and your Review speaks for itself - we are honored. We look forward to hosting you again soon on your next trip to Antioch. Best Regards,

4/10 Poor

amanda

Stayed 1 night in Oct 2023
Response from ROCKY on Oct 25, 2023
Thank you for taking the time to leave us a rating of your stay with us at America Best Value Inn Antioch. We work tirelessly to ensure our guests' experience the best hospitality in Antioch. We also wish you could elaborate about your experience, especially where we went wrong. Our goal is to provide a memorable stay and so your review helps us identify where we lack. We hope you enjoyed our amenities and hope that you choose us again on your next visit to America Best Value Inn Antioch. Thank you for choosing us for your stay while visiting Antioch. Kind Regards,

6/10 Okay

David

Traveled with partner
They give one small cookie for the breakfast. scam!!!
Stayed 1 night in Oct 2023
Response from ROCKY on Oct 20, 2023
First and foremost, I would like to thank you for taking the time to give us your feedback on your stay with us at America Best Value Inn Antioch. Our entire team works hard to deliver clean rooms, offer exceptional customer service, and ensure our guests have a delightful stay. We hope to provide you with a flawless experience in the future! Kind Regards,

4/10 Poor

Greg

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay was inconvenient, I would like a discount on return..
Stayed 2 nights in Oct 2023
Response from ROCKY on Oct 16, 2023
Thank you for taking the time to leave us a rating of your stay with us at America Best Value Inn Antioch. We work tirelessly to ensure our guests' experience the best hospitality in Antioch. We also wish you could elaborate about your experience, especially where we went wrong. Our goal is to provide a memorable stay and so your review helps us identify where we lack. We hope you enjoyed our amenities and hope that you choose us again on your next visit to America Best Value Inn Antioch. Thank you for choosing us for your stay while visiting Antioch. Kind Regards,

6/10 Okay

AIZA MARIE

Disliked: Property conditions & facilities
Stayed 1 night in Sep 2023
Response from ROCKY on Oct 16, 2023
First and foremost, I would like to thank you for taking the time to give us your feedback on your stay with us at America Best Value Inn Antioch. Our entire team works hard to deliver clean rooms, offer exceptional customer service, and ensure our guests have a delightful stay. We hope to provide you with a flawless experience in the future! Kind Regards,

8/10 Good

Gloria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The stay was great, there was and ant issue!
Stayed 1 night in Oct 2023
Response from ROCKY on Oct 16, 2023
First and foremost, I would like to thank you for taking the time to give us your feedback on your stay with us at America Best Value Inn Antioch. Our entire team works hard to deliver clean rooms, offer exceptional customer service, and ensure our guests have a delightful stay. We hope to provide you with a flawless experience in the future! Kind Regards,

4/10 Poor

Greg

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It was noisy & inconvenience, would like a discount!!
Stayed 1 night in Oct 2023
Response from ROCKY on Oct 16, 2023
Thank you for taking the time to leave us a rating of your stay with us at America Best Value Inn Antioch. We work tirelessly to ensure our guests' experience the best hospitality in Antioch. We also wish you could elaborate about your experience, especially where we went wrong. Our goal is to provide a memorable stay and so your review helps us identify where we lack. We hope you enjoyed our amenities and hope that you choose us again on your next visit to America Best Value Inn Antioch. Thank you for choosing us for your stay while visiting Antioch. Kind Regards,

8/10 Good

Kweli

Stayed 1 night in Oct 2023
Response from ROCKY on Oct 10, 2023
WOW! I am so excited to receive an honest review. Our goal is to create a memorable experience with our amenities and services. Our staff takes pride in working hard to provide clean rooms, greet guests, and ensure a fantastic stay, and your Review speaks for itself - we are honored. We look forward to hosting you again soon on your next trip to Antioch. Best Regards,

8/10 Good

Lisa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a nice stay everything was remodeled and updated only thing we noticed was ants in the sink and in the shower. Other than that quite besides the loud people next door.
Stayed 1 night in Sep 2023
Response from ROCKY on Sep 28, 2023
First and foremost, I would like to thank you for taking the time to give us your feedback on your stay with us at America Best Value Inn Antioch. Our entire team works hard to deliver clean rooms, offer exceptional customer service, and ensure our guests have a delightful stay. We hope to provide you with a flawless experience in the future! Kind Regards,

10/10 Excellent

James

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms and peaceful
Stayed 1 night in Sep 2023
Response from ROCKY on Oct 27, 2023
WOW! I am so excited to receive an honest review. Our goal is to create a memorable experience with our amenities and services. Our staff takes pride in working hard to provide clean rooms, greet guests, and ensure a fantastic stay, and your Review speaks for itself - we are honored. We look forward to hosting you again soon on your next trip to Antioch. Best Regards,

10/10 Excellent

Nicholas

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed with my wife at this property was very nice the rooms are nice and you can tell they recently been remodeled not to long ago! and the beds are comfortable! Plus everything was clean to, for the area this place is in! It’s a 5 star hotel for sure! It’s safe quite and clean!
Stayed 3 nights in Sep 2023
Response from ROCKY on Sep 14, 2023
WOW! I am so excited to receive an honest review. Our goal is to create a memorable experience with our amenities and services. Our staff takes pride in working hard to provide clean rooms, greet guests, and ensure a fantastic stay, and your Review speaks for itself - we are honored. We look forward to hosting you again soon on your next trip to Antioch. Best Regards,

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
I stayed over the Labor Day weekend and felt comfortable and safe. Parking is available right in front of your door. It was quiet. Everything was renovated with updated floors, bathrooms and furniture. I was walking around Saturday morning and found a flea market half a block down the street. Very chill weekend getaway.
Stayed 3 nights in Sep 2023
Response from ROCKY on Sep 7, 2023
WOW! I am so excited to receive an honest review. Our goal is to create a memorable experience with our amenities and services. Our staff takes pride in working hard to provide clean rooms, greet guests, and ensure a fantastic stay, and your Review speaks for itself - we are honored. We look forward to hosting you again soon on your next trip to Antioch. Best Regards,

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a nice stay room clean outside clean would stay there again.
Stayed 1 night in Aug 2023
Response from ROCKY on Aug 29, 2023
Thank you so much for taking the time to send this! Everyone here at America Best Value Inn Antioch CA loves to know that our customers enjoy what we do. We're glad that you loved hospitality at ABVI. We are always trying our best to make your experience memorable, and we're glad that we've achieved it!

8/10 Good

Kristofer

Liked: Cleanliness, staff & service, property conditions & facilities
There is always somebody at the front door to help, and they are very responsive to requests.
Stayed 1 night in Aug 2023
Response from ROCKY on Aug 27, 2023
Thank you so much for taking the time to send this! Everyone here at America Best Value Inn Antioch CA loves to know that our customers enjoy what we do. We're glad that you loved hospitality at ABVI. We are always trying our best to make your experience memorable, and we're glad that we've achieved it!

10/10 Excellent

George

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very wonderful housekeeping lady!!
Stayed 2 nights in Aug 2023
Response from ROCKY on Aug 20, 2023
"Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime.”

10/10 Excellent

Jose

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome Little Gem 💎
Surprised of how underrated this little family runned business is, love the place so clean and quiet, family so attentive, small Breakfast is offered which consists of coffee, pastries, juice, a small microwave, a coffee maker in your room which is a plus along a small refrigerator, great comfortable Nee Beds a Plus, besides all a Great Stay Awesome Underrated little GEM 💎
Stayed 1 night in Aug 2023
Response from ROCKY on Aug 30, 2023
Thank you so much for taking the time to send this! Everyone here at America Best Value Inn Antioch CA loves to know that our customers enjoy what we do. We're glad that you loved hospitality at ABVI. We are always trying our best to make your experience memorable, and we're glad that we've achieved it!

10/10 Excellent

Phillip

Stayed 1 night in Aug 2023
Response from ROCKY on Sep 1, 2023
"Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime.”

10/10 Excellent

april

Liked: Cleanliness, staff & service, property conditions & facilities
enjoyed my stay here, very comfortable and clean
Stayed 1 night in Aug 2023
Response from ROCKY on Aug 9, 2023
"Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime.”

2/10 Terrible

Malaiya

Stayed 1 night in Aug 2023
Response from ROCKY on Aug 31, 2023
Noted concern.

8/10 Good

Henry

Traveled with family
Liked: Staff & service, property conditions & facilities
Very clean. Newly renovated
Stayed 5 nights in Aug 2023
Response from ROCKY on Aug 8, 2023
Thank you so much for taking the time to send this! Everyone here at America Best Value Inn Antioch CA loves to know that our customers enjoy what we do. We're glad that you loved hospitality at ABVI. We are always trying our best to make your experience memorable, and we're glad that we've achieved it!

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
The staff is always friendly and kind.
Stayed 1 night in Jul 2023
Response from ROCKY on Jul 26, 2023
Thank you so much for taking the time to send this! Everyone here at America Best Value Inn Antioch CA loves to know that our customers enjoy what we do. We're glad that you loved hospitality at ABVI. We are always trying our best to make your experience memorable, and we're glad that we've achieved it!

8/10 Good

Kassey

Stayed 1 night in Jul 2023
Response from ROCKY on Jul 26, 2023
Thank you so much for taking the time to send this! Everyone here at America Best Value Inn Antioch CA loves to know that our customers enjoy what we do. We're glad that you loved hospitality at ABVI. We are always trying our best to make your experience memorable, and we're glad that we've achieved it!

8/10 Good

Amaron

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2023
Response from ROCKY on Jul 3, 2023
Thank you so much for taking the time to send this! Everyone here at America Best Value Inn Antioch CA loves to know that our customers enjoy what we do. We're glad that you loved hospitality at ABVI. We are always trying our best to make your experience memorable, and we're glad that we've achieved it!

10/10 Excellent

Clinton

Stayed 1 night in Jun 2023
Response from ROCKY on Jul 17, 2023
Thank you so much for taking the time to send this! Everyone here at America Best Value Inn Antioch CA loves to know that our customers enjoy what we do. We're glad that you loved hospitality at ABVI. We are always trying our best to make your experience memorable, and we're glad that we've achieved it!

10/10 Excellent

Joshua

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Its a quite place
Stayed 1 night in Jun 2023
Response from ROCKY on Jun 25, 2023
Thank you so much for taking the time to send this! Everyone here at America Best Value Inn Antioch CA loves to know that our customers enjoy what we do. We're glad that you loved hospitality at ABVI. We are always trying our best to make your experience memorable, and we're glad that we've achieved it!

4/10 Poor

Angelita

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The manager wa s rude, and my friend put up the deposit,and they keep putting her off and don't want to give it back.
Stayed 1 night in May 2023
Response from Guest Relations on Jun 10, 2023
Dear Angelita,It's unfortunate to hear about any lack of service during your visit and we'll be sure to discuss your comments internally. For any questions about our deposits, we encourage you to reach out to us offline so that we may better assist you. Thank you, and we hope to hear from you soon.

8/10 Good

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities
There were a couple of badly dented cars in the parking spaces, half empty, and 2 nice twenty something girals parked next to my nicer Highlander to “keep their car safer,” . A patron was outside and down one room each night hacking his lungs out and smoking. The office has a full plexiglass window facing the street, but inset 100 ft by a large unused parking lot, that you have to talk through. Although the Contra Costa Fairgrounds are across the street, the area immediately surrounding the property is semi-industrial. I was in a fishing tournament and did not spend daylight time there but i was able to sleep well at night. I did not have breakfast there but it omly consisted of two types of dry cereal and a broken orange juice machine My room was clean and comfortable and the bed was comfortable and well maintained and the shower was spacious and nice looking. Since i stored excess fishing equipment in my room, i left a do not disturb sign on my sign all 4 days of my stay. The staff was nice but sometimes had trouble understanding me partly owing to plexiglass. The reviews were 3.9 of 5 despite a nice low price and i generally agree but i probably would stay somewhere else next time.
Stayed 4 nights in May 2023
Response from ROCKY on Jun 5, 2023
“Thanks so much for sharing your experience with us.” “Thank you so much for taking the time to leave us feedback.” “We hope to see you again soon!”

10/10 Excellent

Olga

Stayed 1 night in May 2023
Response from ROCKY on Jun 21, 2023
Thank you so much for taking the time to send this! Everyone here at America Best Value Inn Antioch CA loves to know that our customers enjoy what we do. We're glad that you loved hospitality at ABVI. We are always trying our best to make your experience memorable, and we're glad that we've achieved it!

6/10 Okay

Sergey

Stayed 1 night in May 2023
Response from ROCKY on May 31, 2023
“Thanks so much for sharing your experience with us.” “Thank you so much for taking the time to leave us feedback.” “We hope to see you again soon!”

6/10 Okay

Nikolas

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
It had agood reno and was far enough away from road. Manager wasnt the most agreeable. Tv kept reverting to a screen that the remote wouldnt work with. Floors made feet dirty.
Stayed 1 night in May 2023
Response from ROCKY on May 22, 2023
“Thanks so much for sharing your experience with us.” “Thank you so much for taking the time to leave us feedback.” “We hope to see you again soon!”Our TV system is operating with only satellite channels.

8/10 Good

Kamina

Liked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in May 2023
Response from ROCKY on Jun 16, 2023
Thank you so much for taking the time to send this! Everyone here at America Best Value Inn Antioch CA loves to know that our customers enjoy what we do. We're glad that you loved hospitality at ABVI. We are always trying our best to make your experience memorable, and we're glad that we've achieved it!

10/10 Excellent

Carlo

Liked: Cleanliness, staff & service, property conditions & facilities
Cleanliness
Stayed 1 night in May 2023
Response from ROCKY on May 14, 2023
"Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime.”

8/10 Good

Michael

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in May 2023
Response from ROCKY on May 11, 2023
Thank you so much for taking the time to send this! Everyone here at America Best Value Inn Antioch CA loves to know that our customers enjoy what we do. We're glad that you loved hospitality at ABVI. We are always trying our best to make your experience memorable, and we're glad that we've achieved it!

8/10 Good

Tammy

Stayed 2 nights in Apr 2023
Response from ROCKY on May 24, 2023
We are so happy to hear that you enjoyed your stay with us, and that our comfy beds and friendly staff were particular highlights. We work really hard to give our guests the finest experience possible, so comments like yours are truly rewarding to hear.