Ratings based on 566 Verified Reviews

4.2 out of 5
90% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from Germany

Posted Apr 26, 2017
Pros: very nice staff, diverse and tasty breakfast, two good and affordable restaurants only a few minutes away (500m, walking distance), quiet location
Location: beautiful Walden Pond and Thoreau's hut, Old Manse, Emerson House, Sleepy Hollow Cemetery, Concord Museum
We (couple, 25yrs old) stayed here for 3 nights because we wanted to explore Walden Pond and all the historic landmarks in Concord. We always took an uber in the morning to get to the pond and (since the weather was nice) walked back to the hotel in the evening after strolling around the pond itself, through the small town of Concord, as well as to the Old Manse and the Sleepy Hollow Cemetery. Concord is definitely worth a visit, both for people interested in the country's history and important literary figures. We appreciated the quiet room we were given in the hotel when we got back from a long day of exploring and always grabbed some take-out at one of the restaurants nearby which we enjoyed in our cozy room while watching a nice movie on TV. In the morning there were plenty of breakfast alternatives such as bagels, english muffins, toast, pastries, jam, peanut butter, cream cheese, cheese cubes, fresh fruit (grapefruits, oranges, apples, bananas), warm oatmeal (to which you could add walnuts, cranberries, raisins and syrup), yoghurt, various sorts of cereals, as well as scrambled eggs, hard-boiled eggs, french toast, potatoe cubes, and I guess bacon and sausages as well (just 99% sure cause we don't eat meat). They even had almond milk for your coffee and cereals and a delicious hazelnut syrup as well as plenty of types of tea and juices. There was also a fitness room with free water and a TV and a laundry room on the first floor. We had a very nice 3 days stay here!
Comment from Hotel Management
Apr 28, 2017 by Cody, Hotel Management
Thank you very much for the 4 out of 5 score and for taking the time to write such a detailed and thoughtful review! We appreciate your kind words about our staff, hotel, and breakfast! We are so pleased to hear you enjoyed your stay here with us and all the great sites that Concord has to offer! We hope to see you again soon.
4 out of 5
Recommended
for Everyone
by A verified traveler from Buffalo, NY

Nice place close to Concord

Posted Apr 15, 2017
Pros: Being next door to a good Italian restaurant.
Cons: Nothing.
Location: Historic Concord is about a 5 minute drive away.
Convenient location that was close to Concord. The staff was very friendly and helpful. Rooms were clean and well maintained during our stay. Would stay here again.
Comment from Hotel Management
Apr 18, 2017 by Cody, Hotel Management
Thank you for the compliments on our staff and our hotel! We are so happy to hear you enjoyed your stay with us and found our location so convenient. We are very lucky to have such a great restaurant next door. We hope to see you again soon!
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Mar 25, 2017
Good basic hotel. Breakfast was better than expected.
Comment from Hotel Management
Mar 28, 2017 by Cody, Hotel Management
Thank you for the 4 out of 5 review! We are pleased to hear you enjoyed our complimentary breakfast and that we exceeded your expectations. We hope to see you again soon.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Mar 21, 2017
First floor room can hear upstairs water running. Suggest request a second floor room. Note, there is no elevator. For the price and comparison with other hotels in metro Boston this hotel cannot be beat. The room was very clean albeit small, but if all you want is a good clean room at a reasonable price this hotel should be at the top of your list.
Comment from Hotel Management
Mar 22, 2017 by Cody, Hotel Management
Thank you for taking the time to review your stay with us! We appreciate your comments and hope to see you again soon!
4 out of 5
Recommended
for Everyone
by A verified traveler from SH Fla

Big surprise

Posted Mar 7, 2017
I wanted a budget hotel for 1 night bUT I still expect mediocre with Best Westerns. I drove up and went uh ohhh, clearly an old HJ or like older place. However, I was shocked how clean the rooms were. Modern too. I'm picky and it was very clean and comfy. Only complaint, noise from room above and road very loud. Get room 2nd floor and in back and you'll be fine. Staff SUPER NICE!! Restaurant next door awesome!
Comment from Hotel Management
Mar 8, 2017 by Cody, Hotel Management
Thank you for the 4 out of 5 score! We are happy to hear you enjoyed your stay with us and that you liked our room renovations! We will make sure our housekeeping staff knows of your praise, they work hard to keep our hotel so clean! We apologize for the noise inconvenience, but appreciate you recommending the 2nd floor for other guests. Thank you again and hope to see you again soon.
5 out of 5
Recommended
for Everyone
by A verified traveler from concord ma

Posted Feb 28, 2017
Great stay, great breakfast, great prices! Will go to any best western hotels.
Comment from Hotel Management
Mar 1, 2017 by Cody, Hotel Management
Thank you for the 5 out of 5 score! We appreciate your kind comments and your loyalty to our brand! We hope to see you again soon.
5 out of 5
Recommended
for Everyone
by A verified traveler from Worcester, MA

Close to Concord Center and Route 2.

Posted Feb 25, 2017
Cons: More washers and dryers for guest use.
Stayed here for a business trip. Hotel is right off Route 2. Close to Concord Center and not far from Lexington Green so you get the history if you want. Room was good size, clean, quiet and had all up to date furniture. The free breakfast had everything you could think of. The gym is small but wasn't crowded. The only negative I saw was one washer and dryer for guest use.
Comment from Hotel Management
Mar 1, 2017 by Cody, Hotel Management
Thank you very much for taking the time to review your stay and for providing such thoughtful feedback. We appreciate the 5 out of 5 score and are pleased that you enjoyed your room, breakfast, location, and gym during your stay with us. We wish we had more room for more washers and dryers. Perhaps we can find space when we renovate in the future. Thanks again for your comments and hope to see you again soon.
5 out of 5
Recommended
for Everyone
by A verified traveler from Delaware

nice hotel not far from Boston

Posted Feb 24, 2017
Pros: Location. Nice town nearby. Good restaurant next door
Cons: Room was newly renovated not too long ago
Location: Train station nearby to Boston. Salem close by. Good tourist location with many historical towns within an hours drive.
Good experience. Friendly and helpful staff. Continental breakfast was much better than many other hotels that we stayed at in Massachusetts. Location was in between Boston on the east and my family on the west of it.
Comment from Hotel Management
Feb 25, 2017 by Cody, Hotel Management
Thank you so much for the 5 out of 5 score and for taking the time to give us such thoughtful feedback! We appreciate you taking the time to fill out this survey and are so happy to hear you enjoyed our breakfast, our location, our staff, and the restaurant next door! We hope to see you again soon.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Feb 22, 2017
Just fine for a quick overnight. Not fancy - but just fine.
Comment from Hotel Management
Feb 22, 2017 by Cody, Hotel Management
Thank you for the 4 out of 5 stars! We appreciate you taking the time to review your stay. Hope to see you again soon!
5 out of 5
Recommended
for Everyone
by A verified traveler

Great Hotel in Boston Suburbs

Posted Feb 15, 2017
Pros: The location and the condition of the room.
Cons: The soda vending machine could not read my $1 Bills. :)
Location: Within 30 minutes of Boston and all the Revolutionary War history (Concord, Lexington, etc.).
This may be the best bargain in New England. Very clean hotel, great staff and a decent breakfast included. If you get snowed in, you can walk across the parking lot to an Italian Restaurant (Papparazzi).
Comment from Hotel Management
Feb 22, 2017 by Cody, Hotel Management
Thank you so much for the 5 out of 5 stars and for taking the time to write a thoughtful review of your stay! We are so pleased that you enjoyed your room, our location, and our breakfast! We appreciate you bringing the soda machine to our attention. We hope you will come and stay with us again soon.