Ratings based on 584 Verified Reviews

4.2 out of 5
90% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Los Angeles

Great Place to stay in Concord, Mass

Posted May 28, 2017
Pros: Almost everything.
Cons: Like most hotels, there was insufficient lighting in the room.
Location: Near Walden Pond and Revolutionary War sights. Concord is a beautiful city.
This hotel was a great place to stay. The staff was very friendly and efficient, the hot breakfast was excellent (great scrambled eggs and cooked oatmeal), the hotel was very clean and well maintained.
5 out of 5
Recommended
for Everyone
by A verified traveler from Saratoga Springs. NY

Nice Motel.

Posted May 19, 2017
Location: There are many restaurants nearby and many attractions worth taking advantage of.
Double glass doors open onto a small patio adjacent to a wooded area. Pleasant, quiet & restful. Room was comfortable, clean and tasteful. Good shower and bathroom facilities. The motel delivered all I expected and more.
Comment from Hotel Management
May 24, 2017 by Cody, Hotel Management
Thank you for the 5 out of 5 score! We are very happy to hear you enjoyed your stay with us and enjoyed all that Concord has to offer! We hope to see you again soon.
5 out of 5
Recommended
for Everyone
by A verified traveler from MA

Consistent quality at an affordable price

Posted May 13, 2017
Pros: I liked the location, price, comfortable bed, clean room, variety and quality of the free breakfast.
Location: Concord, MA is close to where the American Revolution started. It is also close toe the Cambridge biotech hub and many colleges and universities.
The Best Western in Concord, MA is right off Route 2 about 20 min west of Cambridge, MA and 40 min from Logan Airport. I have stayed there 3 times and the hotel is consistently clean with a comfortable bed, nice front desk staff, good water pressure in the shower and hot and cold breakfast. It is a bit worn, there are no fancy rugs, but comfortable and clean. I highly recommend this hotel.
Comment from Hotel Management
May 16, 2017 by Cody, Hotel Management
Thank you for the 5 out of 5 score! We appreciate you taking the time to review your stay with us and for taking the time to write so many kind words and details! We are so happy to hear you had a comfortable stay, found our location convenient, and enjoyed our free complimentary breakfast!
4 out of 5
Recommended
for Everyone
by A verified traveler from Germany

Posted Apr 26, 2017
Pros: very nice staff, diverse and tasty breakfast, two good and affordable restaurants only a few minutes away (500m, walking distance), quiet location
Location: beautiful Walden Pond and Thoreau's hut, Old Manse, Emerson House, Sleepy Hollow Cemetery, Concord Museum
We (couple, 25yrs old) stayed here for 3 nights because we wanted to explore Walden Pond and all the historic landmarks in Concord. We always took an uber in the morning to get to the pond and (since the weather was nice) walked back to the hotel in the evening after strolling around the pond itself, through the small town of Concord, as well as to the Old Manse and the Sleepy Hollow Cemetery. Concord is definitely worth a visit, both for people interested in the country's history and important literary figures. We appreciated the quiet room we were given in the hotel when we got back from a long day of exploring and always grabbed some take-out at one of the restaurants nearby which we enjoyed in our cozy room while watching a nice movie on TV. In the morning there were plenty of breakfast alternatives such as bagels, english muffins, toast, pastries, jam, peanut butter, cream cheese, cheese cubes, fresh fruit (grapefruits, oranges, apples, bananas), warm oatmeal (to which you could add walnuts, cranberries, raisins and syrup), yoghurt, various sorts of cereals, as well as scrambled eggs, hard-boiled eggs, french toast, potatoe cubes, and I guess bacon and sausages as well (just 99% sure cause we don't eat meat). They even had almond milk for your coffee and cereals and a delicious hazelnut syrup as well as plenty of types of tea and juices. There was also a fitness room with free water and a TV and a laundry room on the first floor. We had a very nice 3 days stay here!
Comment from Hotel Management
Apr 28, 2017 by Cody, Hotel Management
Thank you very much for the 4 out of 5 score and for taking the time to write such a detailed and thoughtful review! We appreciate your kind words about our staff, hotel, and breakfast! We are so pleased to hear you enjoyed your stay here with us and all the great sites that Concord has to offer! We hope to see you again soon.
4 out of 5
Recommended
for Everyone
by A verified traveler from Buffalo, NY

Nice place close to Concord

Posted Apr 15, 2017
Pros: Being next door to a good Italian restaurant.
Cons: Nothing.
Location: Historic Concord is about a 5 minute drive away.
Convenient location that was close to Concord. The staff was very friendly and helpful. Rooms were clean and well maintained during our stay. Would stay here again.
Comment from Hotel Management
Apr 18, 2017 by Cody, Hotel Management
Thank you for the compliments on our staff and our hotel! We are so happy to hear you enjoyed your stay with us and found our location so convenient. We are very lucky to have such a great restaurant next door. We hope to see you again soon!
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Mar 25, 2017
Good basic hotel. Breakfast was better than expected.
Comment from Hotel Management
Mar 28, 2017 by Cody, Hotel Management
Thank you for the 4 out of 5 review! We are pleased to hear you enjoyed our complimentary breakfast and that we exceeded your expectations. We hope to see you again soon.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Mar 21, 2017
First floor room can hear upstairs water running. Suggest request a second floor room. Note, there is no elevator. For the price and comparison with other hotels in metro Boston this hotel cannot be beat. The room was very clean albeit small, but if all you want is a good clean room at a reasonable price this hotel should be at the top of your list.
Comment from Hotel Management
Mar 22, 2017 by Cody, Hotel Management
Thank you for taking the time to review your stay with us! We appreciate your comments and hope to see you again soon!
4 out of 5
Recommended
for Everyone
by A verified traveler from SH Fla

Big surprise

Posted Mar 7, 2017
I wanted a budget hotel for 1 night bUT I still expect mediocre with Best Westerns. I drove up and went uh ohhh, clearly an old HJ or like older place. However, I was shocked how clean the rooms were. Modern too. I'm picky and it was very clean and comfy. Only complaint, noise from room above and road very loud. Get room 2nd floor and in back and you'll be fine. Staff SUPER NICE!! Restaurant next door awesome!
Comment from Hotel Management
Mar 8, 2017 by Cody, Hotel Management
Thank you for the 4 out of 5 score! We are happy to hear you enjoyed your stay with us and that you liked our room renovations! We will make sure our housekeeping staff knows of your praise, they work hard to keep our hotel so clean! We apologize for the noise inconvenience, but appreciate you recommending the 2nd floor for other guests. Thank you again and hope to see you again soon.
5 out of 5
Recommended
for Everyone
by A verified traveler from concord ma

Posted Feb 28, 2017
Great stay, great breakfast, great prices! Will go to any best western hotels.
Comment from Hotel Management
Mar 1, 2017 by Cody, Hotel Management
Thank you for the 5 out of 5 score! We appreciate your kind comments and your loyalty to our brand! We hope to see you again soon.
5 out of 5
by brian

new summer spot

Posted Feb 27, 2017 on Hotels
It was great. Nice pool good breakfast
Comment from Hotel Management
Mar 1, 2017 by General Manager, Hotel Management
Thank you for the 5 out of 5 star review! Hope to see you this summer so you may enjoy the sun and our pool!