Ratings based on 433 Verified Reviews

4.2 out of 5
89% of guests recommend
4.3 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Greenville, NC

Nice Hotel Close to Restaurants

Posted Nov 27, 2017
Pros: The suites are spacious and have a refrigerator, coffee maker and microwave.
Cons:
Location: A short drive gives you access to a shopping mall and a large variety of restaurants.
This is a nice hotel that is within walking distance of a variety of restaurants. The hot breakfast buffet is adequate. The gym is small (bicycle, treadmill and elliptical) and has no weights. There is an indoor pool. The staff are very cheerful and helpful.
Comment from Hotel Management
Nov 28, 2017 by Front Desk Manager, Hotel Management
Thank you!
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Nov 27, 2017
Comfortable and spacious. Clean and conveniently
Comment from Hotel Management
Nov 27, 2017 by Front Desk Manager, Hotel Management
Thank you!
4 out of 5
Recommended
for Everyone
by A verified traveler from West Virginia

Location, Location, Location

Posted Nov 27, 2017
This is a perfect location near the speedway and Concord Mills mall. So much to do and a lot within walking distance. The hotel was a wonderful place for our four night stay. Great breakfast and very clean!
Comment from Hotel Management
Nov 27, 2017 by Front Desk Manager, Hotel Management
Thank you!
4 out of 5
Recommended
for Everyone
by A verified traveler

Very comfortable bed and quiet room.

Posted Nov 25, 2017
Great except for breakfast. Do not like my sausage and ham kept warm in water. Should have had bacon available. Can't eat cheese so I couldn't eat the scrambled eggs. Orange juice was not very good.
Comment from Hotel Management
Nov 27, 2017 by Front Desk Manager, Hotel Management
Thank you!
5 out of 5
Recommended
for Everyone
by A verified traveler from WV

Wonderful!

Posted Nov 7, 2017
This place is within 5 mins away from anything you could ever want.... Charlotte Motor Speedway, Bass Pro, out mall, theatre and any kind of food you could ever want. The room was clean, the staff was absolutely wonderful, indoor pool and the breakfast was great (not just cereal donuts and fruit) and free. Highly recommend this place and will be back for sure!
Comment from Hotel Management
Nov 7, 2017 by General Manager, Hotel Management
, Thank you for choosing the Comfort Suites Concord Mills! I am delighted that you enjoyed your stay with us and our team was able to accommodate all your needs. We understand that traveling can be a hassle sometimes so we do our best to make each stay as relaxing as possible. On behalf of the team here, we thank you for taking the time to write a review and we look forward to connecting with you again in the future!
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice Hotel with Clean Smell even in Hallways

Posted Oct 23, 2017
Pros: All
Cons: None
Location: shopping, restaurants, sports bar, speedway, interstate all closeby
The hotel was very clean and had a fresh clean smell even in hallways and elevator corridors. It was also coveniently located to Concord Mills, many restaurants and interstate.
Comment from Hotel Management
Nov 7, 2017 by General Manager, Hotel Management
Thank you!
5 out of 5
by glenn

Posted Sep 16, 2017 on Hotels
great service and friendly attmospere
Comment from Hotel Management
Sep 18, 2017 by James, Hotel Management
Thank you for the kind words! We look forward to serving you in the near future!
1 out of 5
by A verified traveler

There are much better places.

Posted Sep 14, 2017 on Hotels
Junky place with little in redeeming qualities.
Comment from Hotel Management
Sep 18, 2017 by James, Hotel Management
Thank you for choosing us recently for your accommodation needs. I appreciate your candid feedback. Please accept my apologies that we let you down during your stay. I have taken notes and have shared the issues you had with my management team to investigate and make the appropriate changes so these issues do not happen again. Thank you again for your feedback and we look forward to providing you with exceptional service on a future visit. Thank you again, Greg Sprouls General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from NC

Comfort suites

Posted Sep 11, 2017 on Orbitz
Great! Never been so comfortable at a hotel. Their rooms are spacious and clean. If I visit that area again, I would choose the same hotel.
Comment from Hotel Management
Sep 13, 2017 by Greg , Hotel Management
Thank you for the kind words! We look forward to serving you in the near future!
5 out of 5
by Marie

Posted Sep 4, 2017 on Hotels
It was clean and quiet . We didn't here anybody above us are next door.
Comment from Hotel Management
Sep 8, 2017 by James, Hotel Management
hank you for the kind words! We look forward to serving you in the near future!