Laura, thank you for choosing Sonesta Select Pleasant Hill and sharing your feedback. We're pleased to hear that our convenience and cleanliness met your expectations. We look forward to welcoming you back in the future.

Thank you for sharing, Dennis.We are disappointed to see that your stay with us did not meet all of your expectations. We strive to provide every guest with an excellent experience. Please let us know if there is anything we can do to accommodate you better.We hope you will come back and visit us again soon for a more positive experience.

Natasha, we're thrilled to hear you enjoyed your stay at Sonesta Select Pleasant Hill. Our team members are always ready to help ensure your comfort. We're looking forward to welcoming you back on your next visit.

Jesus, it appears there was a misunderstanding regarding our room service policy during your stay. We hope to clarify and improve these processes, and this includes the timely cleaning of rooms. We appreciate your feedback, and it helps us to enhance our procedures in this regard. We hope that your future visits will exceed expectations.

Glenn, we are sincerely delighted to hear about your experience at Sonesta Select Pleasant Hill! It warms our hearts when guests appreciate and enjoy their stay. We hope to have an opportunity to serve you again in the future. Thank you for your positive rating on Expedia!

Thanks, Luis! It's outstanding your time at Sonesta Select Pleasant Hill was fantastic. We can't wait until your next visit!

Ricardo, it's always delightful to hear from guests like you who have enjoyed their stay. We're glad to know that Sonesta Select Pleasant Hill was able to provide you with a good experience. We truly appreciate your feedback and look forward to your next visit.

We wanted to reach out to you regarding your recent stay at our hotel.First and foremost, please accept our sincerest apologies for the inconvenience and discomfort caused by the blood stains on the sheets and pillowcases in your room. We understand how unsettling and unacceptable this must have been for you, and we want to assure you that this does not meet the standards of cleanliness and hygiene that we strive to maintain.Please rest assured that we have taken immediate action to rectify this issue. Our housekeeping team has thoroughly inspected and replaced all affected linens to ensure that they meet the highest standards of cleanliness for our guests. Additionally, we have conducted a thorough review of our housekeeping protocols to prevent such incidents from occurring in the future.Your comfort and satisfaction are of the utmost importance to us, and we deeply regret that we fell short of meeting your expectations during your stay. As a gesture of goodwill, we would like to offer you [compensation or discount, if applicable] on your next stay with us.Once again, please accept our sincerest apologies for any inconvenience caused. We hope to have the opportunity to welcome you back and provide you with the exceptional experience that you deserve.If you have any further concerns or if there is anything else we can assist you with, please do not hesitate to contact us directly.

Roosevelt, thank you for choosing to stay at Sonesta Select Pleasant Hill and for acknowledging our excellent service. We earnestly strive to meet our guests' needs and are delighted to learn that we met yours. Looking forward to welcoming you back in the future.

Jarumhi, we appreciate your kind words about the rooms at Sonesta Select Pleasant Hill. It's wonderful to hear you loved the curtains and found the sleeping conditions ideal for a good rest. The team will be delighted to hear the beds and pillows added to your comfort. We're looking forward to your next stay with us.

Annette, we appreciate your feedback.We strive to offer our guests quality service and comfort. However, it's unfortunate that your stay with us was anything less than perfect. We'd love to see you again in the future to share a more positive experience with you.

Carlos, it's delightful to hear you appreciated Sonesta Select Pleasant Hill's strategic location. We hope to welcome you back again soon for another top-notch experience.

O'zie, it's great to hear you enjoyed your stay at Sonesta Select Pleasant Hill. We're delighted to hear our convenient location and the nearby restaurants added value to your stay. Hope to see you back soon!

Thank you for sharing your thoughts with us, Harry!It's great to see we provided you with such great hospitality. We're hoping we'll be seeing you again during your next visit to Sonesta Select Pleasant Hill. Thank you and have a lovely day!

Celia, we regret to hear that your experience fell short of your expectations. The issue with unpleasant odors and noise disturbances you've mentioned is not reflective of our usual standards. We appreciate your patience with our front desk team. While it's difficult to control the behavior of all guests, our intentions are to create a calm and relaxing environment for everyone. We are considering the points you've raised and working on ways to improve. Thank you for your feedback.

Dear Guest,First and foremost, I want to extend my sincerest apologies for the unacceptable experience you had during your recent stay at our hotel. It deeply concerns me to learn about the issues you encountered with the cleanliness of the shampoo and body wash provided in your room. This is completely unacceptable and falls well below the high standards of cleanliness and hygiene that we strive to uphold.I want to assure you that we take your feedback very seriously and have launched a thorough investigation into this matter. Rest assured that we will take immediate corrective action to address the root cause of this issue and ensure that it does not happen again in the future.I understand how disappointing and frustrating it must have been for you to experience such a situation, especially when you were looking forward to a comfortable and enjoyable stay. Please know that your comfort and satisfaction are our top priorities, and we deeply regret any inconvenience or discomfort caused. Additionally, I will personally oversee the inspection of our housekeeping procedures and products to prevent any similar incidents from occurring again.Once again, please accept my sincere apologies for the inconvenience and disappointment you experienced. We truly value your feedback, as it helps us to continuously improve our services and ensure that every guest has a pleasant and memorable stay with us.If you have any further concerns or if there is anything else we can do to make amends, please do not hesitate to contact me directly at the hotel.Thank you for bringing this matter to our attention, and we hope to have the opportunity to welcome you back for a much-improved experience in the future.

Anahi, we're thrilled to know your stay at the Sonesta Select Pleasant Hill was enjoyable. It's great to hear our team members could accommodate your needs by providing a microwave, and you found our location convenient with several stores within walking distance. We're also glad the pricing met your satisfaction. We're looking forward to your next stay with us.

Thank you for this excellent rating, Nadav!We're always working hard to provide a high-quality experience for all of our guests so It's wonderful to hear that you had such an enjoyable stay at Sonesta Select Pleasant Hill! We'd love to host you again someday for yet another unforgettable visit.

Benjamin, we appreciate your feedback and we're glad to hear that you found our accommodations to be a good value and clean. Your comments have highlighted areas to review in order to enhance our guests' experience. In particular, potential updates to kitchen amenities and rethinking our approach to parking pricing are key points we will consider. We hope you will give us another opportunity to serve you better in the future.

Shannon, while your rating indicates that your stay was not up to expectations, it’s regrettable that we don't have specific feedback to address. For us to improve, we urge guests to share their concerns during their stay or through reviews. Nevertheless, we are committed to enhancing our services for a better experience next time.

Kathryn, it's wonderful to know that you enjoyed your stay at Sonesta Select Pleasant Hill. We're thrilled to hear that our location, room comforts and pet-friendly policy were to your liking. We apologize for any inconvenience you experienced with our breakfast service and the in-room coffee. Your feedback in these areas will be taken into consideration. We also take note of your comments regarding additional bedding and towel needs, and affirm this was likely due to the original booking details. Thank you for your balanced review and we are looking forward to welcoming you back when you return to the area.

Allan, thank you for choosing to stay at Sonesta Select Pleasant Hill and for sharing your stellar rating. We genuinely appreciate your support and can't wait to welcome you back in the future for another outstanding experience. Safe travels until then!

Samer, it's wonderful to hear your stay at Sonesta Select Pleasant Hill met your expectations. We strive to provide an excellent stay for all of our guests and your thumbs up is greatly appreciated. We look forward to hosting you again soon.

Dennis, thank you for choosing Sonesta Select Pleasant Hill and for your succinct review. We appreciate your recognition of our cleanliness and safety. It is our priority to maintain a clean environment and ensure the wellbeing of our valued guests. We can't wait to serve you during your next visit.

Dear Guest,Thank you for bringing your recent experience to our attention. We sincerely apologize for any discomfort or inconvenience you may have encountered during your stay. Your feedback is invaluable to us as we continuously strive to improve our services and ensure the comfort and satisfaction of our guests.Upon receiving your report(in person), our team immediately conducted a thorough inspection of the room in question. While we did not find any evidence of pests or insects during our inspection, we take reports of this nature very seriously and have taken proactive measures to address any potential concerns.The comfort and well-being of our guests are of utmost importance to us, and we have implemented additional measures to ensure that our rooms maintain the highest standards of cleanliness and comfort.If you have any further concerns or questions, please do not hesitate to reach out to our front desk team, who will be more than happy to assist you in any way they can.Once again, we apologize for any inconvenience this may have caused and appreciate your understanding and cooperation.Thank you for choosing Sonesta Select and we hope to have the opportunity to welcome you back in the future for a more enjoyable stay.

Jenny, we're thrilled to hear Sonesta Select Pleasant Hill has earned a spot on your favorites list. It's rewarding compliments like yours about our congenial team members, ample room space, convenient location, and reasonable parking fee that make us strive to provide an exceptional hospitality experience. Your desire for a complimentary breakfast is noted and your feedback is invaluable. Thank you for your loyalty and we eagerly await your fourth visit.

Rachael, thank you for your fantastic rating of Sonesta Select Pleasant Hill. We're delighted you had such an excellent experience and we hope to welcome you back in the future. Safe travels!

Miguel, it's fantastic to know that your stay at Sonesta Select Pleasant Hill met your expectations! We are thrilled you enjoyed your time with us and thank you for choosing our hotel. We hope to see you again soon on your next trip.

Thomas, your kind words about our helpful and friendly team members at Sonesta Select Pleasant Hill truly make our day. We're thrilled to know they made a lasting impression and had a positive impact on your stay. We also appreciate your feedback about the breakfast selection and workout area, and we're dedicated to continuously improving our offerings. Your praise for our housekeeping team is especially rewarding. We're eagerly awaiting your return visit!

Thank you for the 4-star rating, Joe!We are delighted to see that you had a wonderful time at Sonesta Select Pleasant Hill. We're so glad that you felt nicely accommodated during your stay, and we look forward to a future visit from you!

Thanks for the great rating, Anne!We are always working very hard to provide the best experiences for all of our guests. It's great to see that you enjoyed yourself! We hope you plan on visiting Sonesta Select Pleasant Hill soon, we'd love to have you back!

Aron, we regret to see that your experience wasn't to your satisfaction. Your feedback matters to us and we would appreciate more detail in order to address any issues in a timely and effective manner. Your voice is appreciated and we hope to have a chance to provide an improved experience in the future.

Gary, it's great to hear that you found Sonesta Select Pleasant Hill clean and comfortable. We understand your sentiments regarding the clarity of additional fees at the time of booking. We always aim for full transparency and will work on making these details clearer. Concerning pet and parking fees, they are in place to ensure optimal quality service. We appreciate your feedback and hope to host you again in the future.

Robert, thank you for taking the time to rate your recent stay. We see there's room for improvement and your feedback is invaluable towards enhancing future guest experiences. We hope to have another opportunity to serve you better.

Gary, thank you for rating Sonesta Select Pleasant Hill highly. We're thrilled to know you had a satisfying stay. Our team members are looking forward to your future visits.

Marcela, we are delighted to know that your stay at Sonesta Select Pleasant Hill met your expectations. A rating like yours motivates us to continue fostering a welcoming environment and a top-notch experience. Thank you for choosing us and we're looking forward to welcoming you back in the future.

Mine, it's good to know you enjoyed the convenient location of Sonesta Select Pleasant Hill and found our team members to be amazing. We regret any misunderstandings regarding the 'do not disturb' sign and the premature visit from housekeeping. Your feedback is valuable for us to ensure better service for future guests. We hope to have another opportunity to welcome you back for a more seamless stay.

Jordan, it's great to know you found your stay at Sonesta Select Pleasant Hill to be top-notch. We're delighted with your maximum rating and look forward to hosting you again on your next trip for another wonderful stay. Safe travels!

Thank you for the wonderful rating, Erin!It's fantastic you enjoyed your time at Sonesta Select Pleasant Hill so much! We look forward to hosting you again soon for another amazing experience! Have a fantastic day!

Thanks for the outstanding rating, Stephen!We're delighted your time at Sonesta Select Pleasant Hill was so amazing! We strive for excellence. We look forward to hosting you again soon so we can share another fantastic experience with you.

Gerald, thank you for your five-star rating of Sonesta Select Pleasant Hill! Our team is grateful for your support and we're thrilled to see that you enjoyed your stay. We'd be delighted to welcome you back anytime in the future. Thank you once again.

Theodore, it's great to hear that you recognized the competitive value of your stay at Sonesta Select Pleasant Hill. It's rewarding to know our team's professionalism and friendliness resonated with you. On the other hand, we acknowledge your points concerning shower pressure, the absence of bathtubs, and lift maintenance. Rest assured, these concerns have been relayed to our operations team. We sincerely appreciate your review and are looking forward to providing you an even more enhanced stay next time.

Iva, thank you for your wonderful remarks about the Sonesta Select Pleasant Hill. We're thrilled to hear you found our team members friendly and supportive and enjoyed the accessibility of our parking and the cleanliness of our grounds and rooms. Your positive feedback is greatly appreciated. We're looking forward to welcoming you back in the future.

Stephen, we're thrilled to hear that Sonesta Select Pleasant Hill met your requirements perfectly. We always aim to create a satisfying experience for our guests. Looking forward to welcoming you back in the future!

Thank you for the fantastic rating, Kevin!It's outstanding you had such a wonderful experience at Sonesta Select Pleasant Hill. We care about the satisfaction of our guests. We can't wait to see you again soon!

Thank you for the 5/5 rating, Marisa!It's excellent you enjoyed your time at Sonesta Select Pleasant Hill so much and that we could exceed your expectations. That's what we like to see! We can't wait to share another fantastic experience with you soon.

Walter, it's a delight to see your perfect rating for Sonesta Select Pleasant Hill! We realize there may not be specific details to address, but we're thrilled to know that we succeeded in providing an enjoyable stay. We'll be looking forward to welcoming you back on your next visit!

Steve, thank you for choosing Sonesta Select Pleasant Hill. We're thrilled to hear you enjoyed your stay. We value your feedback and look forward to welcoming you back soon.

Andrea, we understand that your visit did not meet your expectations and we genuinely regret any inconveniences encountered. Finding your rooms not fully prepared must have been disheartening, especially with it being Christmas night. In terms of the requested accessible tub, we'll remind our team to pay closer attention to guest's specific demands. As for the issue regarding decaffeinated coffee availability, we're taking your feedback into consideration. We'd appreciate another chance to deliver a more satisfactory experience on your next visit.

Pamela, it's wonderful to see that you enjoyed your stay at Sonesta Select Pleasant Hill. We value your feedback and are so glad you found our services and amenities outstanding. Thank you for choosing us, we look forward to welcoming you back for another enjoyable stay.