Ratings based on 422 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
89% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4 out of 5
by A verified traveler from Chino Hills, CA

Lynn's Birthday

Posted May 3, 2016
Pros: I liked that the staff went out of their way to check on adjoining rooms that were all ready clean for us to check in.
Location: I can't think of anything since the staff was very accomodating to my and my brother.
My experience was good and the staff accomodated our request to have adjoining rooms. The staff was great.
4 out of 5
by A verified traveler from Los Angeles

Great spot

Posted May 2, 2016
Although I nearly burned myself in the shower, it had plenty of hot water Not the most updated place, but the bed was so very comfortable
5 out of 5
by A verified traveler

Exelent.

Posted Apr 10, 2016
Perfect, clean, quiet, confort, perfect condicions.
4 out of 5
by A verified traveler

Convenient location to game.

Posted Mar 10, 2016
This is a nice hotel with a great price for the area.
5 out of 5
by A verified traveler

Nice hotel; Very quiet area

Posted Mar 5, 2016
Nice hotel; very nice staff as well. It is located in a very isolated area. There's a shopping center (with very few/unattractive options) across the street but it's generally a drive from anything interesting. When I booked this hotel, I am almost 100% sure Expedia showedthe one in Emeryville but it turned out to be this one. The one in Emeryville is in a much "livelier" area.
2 out of 5
by A verified traveler from Hercules, CA

Nice hotel

Posted Mar 3, 2016
Pros: the 24 hour Starbucks
Cons: new beds
We had a pipe burst at the house so we had to get a hotel. Marriott has always been one of my favorite hotels. This hotel was nice and clean. Staff really friendly. The only problem was the bed was so hard, lumpy and super noisy. I didn't get any sleep at all. Unfortunately this has me questioning staying at the Marriott again.
Comment from Hotel Management
Mar 6, 2016 by Amit P., Hotel Management
Cindy, Thank you for taking the time to give us your feedback! We appreciate the compliments for the 24 Starbucks Coffee - we understand just how important coffee is at any time of the day. I will share your comment with the maintenance team here so we can also address your concerns. Thanks again!
Comment from Hotel Management
Mar 6, 2016 by Amit P., Hotel Management
Cindy, Thank you for taking the time to give us your feedback! We appreciate the compliments for the 24 Starbucks Coffee - we understand just how important coffee is at any time of the day. I will share your comment with the maintenance team here so we can also address your concerns. Thanks again!
Comment from Hotel Management
Mar 6, 2016 by Amit P., Hotel Management
Cindy, Thank you for taking the time to give us your feedback! We appreciate the compliments for the 24 Starbucks Coffee - we understand just how important coffee is at any time of the day. I will share your comment with the maintenance team here so we can also address your concerns. Thanks again!
Comment from Hotel Management
Mar 6, 2016 by Amit P., Hotel Management
Cindy, Thank you for taking the time to give us your feedback! We appreciate the compliments for the 24 Starbucks Coffee - we understand just how important coffee is at any time of the day. I will share your comment with the maintenance team here so we can also address your concerns. Thanks again!
Comment from Hotel Management
Mar 6, 2016 by Amit P., Hotel Management
Cindy, Thank you for taking the time to give us your feedback! We appreciate the compliments for the 24 Starbucks Coffee - we understand just how important coffee is at any time of the day. I will share your comment with the maintenance team here so we can also address your concerns. Thanks again!
4 out of 5
by A verified traveler from Santa Rosa, Ca.

Nice place to stay in Richmond, Ca.

Posted Feb 29, 2016
Pros: see above
Cons: Instructions on using the room thermostat.
Location: Close to Hilltop Mall and Cinemas. Across the nearby overpass are numerous eateries including Outback, Mel's Diner, Round Table Pizza.
Hotel is clean, quiet, and comfortable. The ample parking is free, the staff is polite. Close driving distance to numerous eateries, including a Chevy's across from the hotel. I will stay there again when in town.
5 out of 5
by QIAO YAN from china

Posted Feb 20, 2016 on Hotels
多数地区的酒店都在高速公路边,夜晚很吵,这家很安静。枕头很舒服。
4 out of 5
by A verified traveler

Posted Feb 6, 2016
Cons: the wireless internet service was slow
friendly helpful staff... spacious comfortable room... decent location
5 out of 5
by A verified traveler

Nice and Calm

Posted Jan 27, 2016 on Hotels
it was satisfying, except for the guest upstairs kept jumping on the floors and screaming. its a smoke free building, but hallway would smell of second hand smoke, which i guess that can't fully enforce without constant security. It would be nice for the hotel to provide a free small breakfast or free hot coffee for the guests.