Ratings based on 326 Verified Reviews
They paid and stayed. We double-checked.
4.6 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.3 Hotel condition
They paid and stayed.
for Everyoneby A verified traveler from Sedona, AZ
Posted Aug 19, 2015
After getting a favorable rate from Expedia I called the hotel directly to discuss my specific preferences. Nisha at the front desk promptly blocked out a room that fit my needs. Upon my arrival at 9 pm on the scheduled date the blocked out room was waiting for me. This experience was far superior to the practice of many hotels where one must select from the remaining available rooms, especially upon late arrival.
for Everyoneby A verified traveler from s
Close to shoppingPosted Aug 12, 2015
Up class hotel and very nice staff would stay here again
by A verified traveler
Posted Aug 2, 2015
Older uncomfortable needs updating Would not recommend
for Everyoneby A verified traveler
Great Hotel in RichmondPosted Jul 24, 2015
Pros: The staff were very helpful.
Cons: Restaurant food was nicely presented, but just okay in quality. Reduction of noise at night as explained above.
Location: Not applicable to me.
The staff at this hotel were very friendly and helpful to us. The room was very clean and the bedding was nice. It was also tastefully decorated and modern. There was some noise that made it difficult for me to sleep. It sounded like vacuuming or a generator of some sort - a staff member mentioned that it might have been a machine that is used to "air-out" certain rooms. This went on most of the night. I understand this may be necessary, but is it possible it could have been done during the day and not at night? That being said, I would stay here again and recommend it to others.
for Familiesby Kenon from New Castle, IN
Good stay midway between SF & NapaPosted Jul 7, 2015 on Hotels
Nice hotel in good neighborhood. Clean room, courteous staff, reasonable rates, comfy beds but no free b-fast.
for Familiesby patrik
Roadtrip juni 2015Posted Jul 6, 2015 on Hotels
Familjesemester juni 2015. Fyra nätters vistelse, fem i familjen. Trevligt rum och sköna sängar, en extrabädd. Trevlig personal. Riktigt bra hotell, dock synd att frukost inte ingår. Men funkar bra att äta på hotellrummet, oxå skönt att kunna göra lite "nyttigare" frukost ;)!
for Familiesby A verified traveler
Wonderful experiencePosted Jul 2, 2015 on Hotels
Wonderful place to stay. Would stay there again. Everyone was very nice.
for Everyoneby A verified traveler from Las Vegas
Good but not greatPosted Jul 1, 2015
Clean room, friendly staff, carpet needs update (dark and dirty), only one sink, very small closet space, low ceilings make you feel that the room is even smaller. Way too costly at $209/night for what you get. This is more of a $120/night at most with breakfast.
by A verified traveler
Early birdsPosted Jun 30, 2015
pigeons will wake me up very early in the morning inside the vents or on the window terrible
Comment from Hotel Management
Jul 3, 2015 by Amit P., General Manager, Hotel Management
I would like to personally apologize for your experience with the local wildlife here at the Courtyard by Marriott Richmond. I understand how frustrating it can be to be woken up by birds outside of your window, as it is a common occurrence here in the local community. Richmond and the rest of the local area happens to be a popular birding area, especially at the nearby trail at Point Pinole between October and June. I hope that the local birds didn't cause too much trouble for you, and we hope to see you again soon!
for Couplesby Donald from Boston
Helpful staffPosted Jun 29, 2015 on Hotels
The hotel was terrific the staff was very good only problem was our rental car was vandalized at a nearby restaurant they were wry helpful to my wife to get us a replacement. The little restaurant on premise was a blessing we just stayed there for breakfast