Outdoor pool, sun loungers

Reviews of HYATT house Pleasant Hill

3 out of 5
HYATT house Pleasant Hill
2611 Contra Costa Blvd, Pleasant Hill, CA

Reviews

8.6

Excellent

Rating 10 - Excellent. 569 out of 1004 reviews" "
Rating 8 - Good. 256 out of 1004 reviews" "
Rating 6 - Okay. 91 out of 1004 reviews" "
Rating 4 - Poor. 39 out of 1004 reviews" "
Rating 2 - Terrible. 49 out of 1004 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Lee, Reseda

Liked: Cleanliness, staff & service, property conditions & facilities
Really friendly staff. Very clean rooms and super close to a shopping area.
Stayed 2 nights in Mar 2024

10/10 Excellent

William

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay, manager is great. 250 deposit is a little high
Stayed 2 nights in Mar 2024

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean and comfortable. The host at the front desk was friendly and helpful. It was generally quiet. But a few times fire trucks and ambulances and emergency vehicles went by with their sirens going and lights flashing. There is a fire station down the road from the hotel.
Stayed 5 nights in Mar 2024

10/10 Excellent

Isabella

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wow, what a relaxing stay! We got the studio room and it was amazing! It was so clean and it felt like home. The staff was very nice and super friendly! Everything was amazing.
Stayed 2 nights in Mar 2024

8/10 Good

Crystal

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking was challenging due to rainy weather.
Stayed 1 night in Mar 2024

6/10 Okay

JOANNE

Stayed 3 nights in Feb 2024

10/10 Excellent

Marjorie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
best hotel structure.. just like home
Stayed 1 night in Feb 2024

6/10 Okay

Rueben, Watertown

Liked: Staff & service, amenities
Generally a good deal, but rooms and hotel are starting to show wear and tear
Stayed 2 nights in Jan 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great area
Stayed 10 nights in Jan 2024

8/10 Good

Rob, Reno

Liked: Cleanliness, staff & service, amenities
I stay here a lot but it seems like every time, I have trouble with the heating/cooling. Heater stopped working around 11:30 PM last night so it was a long, cold night with those silly, thin blankets. Had to call twice this morning to get it fixed
Stayed 1 night in Jan 2024

10/10 Excellent

John

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable stay!
Stayed 2 nights in Dec 2023

4/10 Poor

Jean

Stayed 1 night in Dec 2023

8/10 Good

Christina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Cody

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Wayne

Stayed 2 nights in Dec 2023

10/10 Excellent

Nadique

Stayed 5 nights in Dec 2023

8/10 Good

Julia

Stayed 1 night in Dec 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

6/10 Okay

Georgette

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Loud neighbor
Stayed 4 nights in Nov 2023

8/10 Good

Becky

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 5 nights in Nov 2023

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable for us and our dog!
Three night stay with our large dog, to visit family in the area. Our second stay here. Clean, spacious-enough suites, nice breakfast, walking distance to the restaurants and stores in nearby Pleasant Hill village. Nice residential area with easy freeway access. All that we needed.
Stayed 3 nights in Nov 2023

8/10 Good

Diane

Liked: Staff & service
Stayed 2 nights in Nov 2023

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Jon

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable with all of the amenities. Great staff and breakfast was really nice.
Stayed 5 nights in Oct 2023

10/10 Excellent

Bonnie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I truly appreciated the cleanliness and the quiet atmosphere.
Stayed 2 nights in Oct 2023

10/10 Excellent

Mary

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property had exactly what we need. Easy access to Lafayette, good breakfast, easy parking, large and well-furnished suite. We will return!
Stayed 4 nights in Oct 2023

10/10 Excellent

Barbara L

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean for sure!
Very nice stay, great location to our family & easy access for our travels. Plus, very very clean accommodations.
Stayed 2 nights in Oct 2023

6/10 Okay

Edie

Traveled with family
Although the room was clean, there was dirty laundry in the bin. There were not enough towels(we reserved for 3). After cleaning, the rubber mat disappeared and the shampoo and conditioner was not replaced
Stayed 5 nights in Oct 2023

10/10 Excellent

Victor

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had left my review regarding the additional night that we stayed here when we decided to stay an extra night because of wanting to still keep spending time with my daughter & her family. This location was nearby their home which made it so convenient to get to as much quality time with them. Would stay here in a heartbeat for our future visits.
Stayed 4 nights in Oct 2023

10/10 Excellent

Victor

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What makes this place great is that we were able to get a room towards the back side, away from the main drag. It was quiet & very comfortable. The kitchenette is a convenient asset. When preparing & cutting vegetables & fruit. There was only one thing which annoyed me. Whenever I would get up in the middle of the night to use the restroom, the kitchen entry light would turn on. After our first night, I pulled out my emergency band-aids & used it to cover the red blinking sensor light. It’s probably human inadequacies, but I could’ve figure how to keep it turned off through the night, so not to wake my husband from his sleep. Everything else was perfect for us. Thank you!
Stayed 1 night in Oct 2023

2/10 Terrible

DK

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a noisy neighbor and zero to no response from the night manager. More than likely will not stay in a Hyatt again. This was a business trip and my colleagues and I did not get much sleep.
Stayed 1 night in Sep 2023

10/10 Excellent

Sally

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's the first time I've stayed here and I was favorably impressed. Prices tend to be fairly high in this area and Hyatt was slightly higher than I usually pay but it was worth it. Parking was easy (and NOT valet) and the property was new and clean. My room was well appointed and had a convection oven, as well as microwave. I would happily stay here again.
Stayed 3 nights in Oct 2023

10/10 Excellent

Michael

Traveled with family
Liked: Cleanliness, property conditions & facilities
Really nice and clean and really quiet. Couldn't hear our neighbors or car traffic. Easy access to the highway and close to shopping and food. One tiny thing that was bothersome is that the refrigerator was so loud, it sound like a dishwasher running all the time. doubt they can do anything about it. but otherwise super nice property. Enjoyed the pool, laundry and they even had a fire pit
Stayed 6 nights in Sep 2023

10/10 Excellent

Chris

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We found it convenient and quiet despite being right near the 680 freeway. Good central location with food and a Peet's Coffee within easy walking distance. Ideal for us.
Stayed 4 nights in Oct 2023

10/10 Excellent

Tom

Stayed 2 nights in Sep 2023

10/10 Excellent

Jessy

Liked: Cleanliness, staff & service, property conditions & facilities
Check in was quick and easy. Brad was a delight at the front desk! Room was clean and comfortable.
Stayed 1 night in Oct 2023

10/10 Excellent

Pamela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and clean, quiet and comfortable. Great breakfast, too!
Stayed 1 night in Sep 2023

10/10 Excellent

Hwi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023

10/10 Excellent

Ernestine

Business traveler
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Sep 2023

10/10 Excellent

Leslie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Sep 2023

10/10 Excellent

David

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2023

6/10 Okay

DK

Business traveler
Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities
Mixed Feelings of staying again in future
Light over stove did not work. No ice holder to make ice. Keys to room, building and gates to pool and fire pit area worked about 50% of time or not at all. Had to get new keys twice. Front desk staff for this was challenging and seemed to be bothered by our inquiry/requests
Stayed 2 nights in Sep 2023

10/10 Excellent

Aurora

Stayed 2 nights in Sep 2023

10/10 Excellent

Marissa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

Sudhinder

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

4/10 Poor

Jorge, Richmond

Disliked: Cleanliness, property conditions & facilities
Place was loud, smell funky (like weed is used) The authorities showed up due to people arguing
Stayed 3 nights in Sep 2023

10/10 Excellent

Joseph, Pleasant Hill

Stayed 1 night in Sep 2023

10/10 Excellent

Ronnie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked everything about this place
Stayed 1 night in Sep 2023

10/10 Excellent

Dalila

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay
Stayed 1 night in Sep 2023

8/10 Good

Kim

Liked: Cleanliness, staff & service, property conditions & facilities
Property was clean and room size was great. Room could use an update to usb ports and the bed could use a mattress topper. Will visit this facility again
Stayed 2 nights in Sep 2023