Laptop workspace, blackout drapes, iron/ironing board, free WiFi
Check availability

Reviews of Residence Inn by Marriott Concord

3 out of 5
Residence Inn by Marriott Concord
91 Hall St, Concord, NH

Reviews

9.0

Wonderful

Rating 10 - Excellent. 185 out of 281 reviews" "
Rating 8 - Good. 64 out of 281 reviews" "
Rating 6 - Okay. 16 out of 281 reviews" "
Rating 4 - Poor. 10 out of 281 reviews" "
Rating 2 - Terrible. 6 out of 281 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

John

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the room! Having a fireplace in the lobby to drink morning coffee next to was great… having one in the room to warm up by after cool spring days was even better. Friendly and helpful staff. Right down the road was a CVS and cheap gas. Would recommend.
Stayed 3 nights in Apr 2024

10/10 Excellent

Jeffrey

Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect place to stay. Very nice staff and rooms. Would stay again in the future.
Stayed 2 nights in Mar 2024

6/10 Okay

Catherine

Stayed 2 nights in Mar 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
I really like this place the pool the breakfast the staff the room the only thing missing was a hot tub but so what everything else was great
Stayed 1 night in Mar 2024

6/10 Okay

TINA

Traveled with family
Liked: Cleanliness, property conditions & facilities
The hotel was what you expect. Nothing more nothing less. The air vents were really dusty in our room, and everywhere I looked (halls,pool area, bkfst area). The noise level was a bit much at times. Some kind of youth sports team. They were so loud. Rough night sleeping with all the banging on doors and running up and down the halls. We left early Sunday am ( couldn’t wait to get home and sleep)
Stayed 2 nights in Feb 2024

8/10 Good

Joanne

Stayed 2 nights in Feb 2024

10/10 Excellent

Mike

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

4/10 Poor

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities
I specifically chose the suite for the pull out bed. It was unusable. My daughter could fill all of the springs and wires. They brought us a rollaway bed which was just as bad. She ended up sleeping on the couch Not the pull out bed.
Stayed 1 night in Feb 2024

10/10 Excellent

sang

Stayed 2 nights in Feb 2024

10/10 Excellent

Bonnie

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff always goes above and beyond! And we are so grateful they are dog friendly.
Stayed 6 nights in Jan 2024

10/10 Excellent

Camille

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great room, great full kitchen, great gym, great pool, dog friendly, great staff (Lexi excellent, and the restaurant manager who provided us food even after breakfast ended). We could’ve used Bravo as a channel selection 😂, and the gym needed more Clorox wipes, but such a great 5 days and nights!
Stayed 5 nights in Dec 2023

10/10 Excellent

sang

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Nov 2023

10/10 Excellent

Jennifer

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great experience
Perfect place for a weekend of taking classes. I had my own food, ability to cook as needed, lounging in the evening and a very comfortable bed. The sofa wasn’t the most comfortable but served the purpose.
Stayed 2 nights in Nov 2023

2/10 Terrible

Mary

Stayed 1 night in Oct 2023

10/10 Excellent

Kevin

Traveled with partner
Liked: Cleanliness, staff & service, amenities
We were in town for a show at the local arts center. We were very pleased with how large and comfortable our room was and value for the price. The breakfast in the morning was also better than could be expected.
Stayed 1 night in Oct 2023

10/10 Excellent

Karen

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Best hotel ever! From room quality to staff everything was perfect!
Stayed 4 nights in Sep 2023

10/10 Excellent

Michael

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was really great and friendly. We stayed for 5 nights while visiting family. Had no problems during the entire stay.
Stayed 5 nights in Aug 2023

10/10 Excellent

Billy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Moving from out of state
We stayed there a 1.5 weeks. We had to wait for our house to close. Loved it there, staff was great!!! Breakfast was delicious and the kitchen staff was amazing!!!
Stayed 9 nights in Jul 2023

10/10 Excellent

LAURIE

Stayed 1 night in Jul 2023

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2023

6/10 Okay

Larry H

Traveled with partner
Liked: Cleanliness, staff & service
The property was nice. However, the carpets seemed old & dirty. Our specific room was towards a local street which was a bit noisy in the early mornings as people went to work.
Stayed 7 nights in May 2023

10/10 Excellent

Sandy

Stayed 1 night in Jun 2023

4/10 Poor

Shari

Traveled with partner
Liked: Staff & service
The front desk staff was very friendly. The breakfast started out very nice but after the usual breakfast attend was off the breakfast looked like it was just left over day by day. The housekeeping was very bad. We were there for 2 weeks and the carpet never got vacuumed and the bathroom was never cleaned.
Stayed 12 nights in May 2023
Response from C Rolland on Jun 6, 2023
Thank you for the feedback. I do acknowledge we had a bump in the road with breakfast due to an unexpected absence, however the staff did their best to serve our guests with minimal interruption. Please accept my apologies for negative experience.

8/10 Good

David

Stayed 2 nights in May 2023

10/10 Excellent

Shauna

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was incredibly friendly, and the breakfast was amazing
Stayed 2 nights in Apr 2023

4/10 Poor

Verified traveler

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Breakfast by a highway after a poor sleep
They offer an indoor pool and outdoor basketball court which are great amenities when traveling with children. The breakfast is nice with a separate well kept area in the lobby to relax and eat. Our room however was in terrible condition. The mattress was flat (dished out) from use. The mattress on the sofa bed was stained. We barely slept with the springs poking through. Our sheets were stained and the covers were old. Also, the highway is close, and loud throughout the night and into the morning. We also had a dog barking into the evening on our hall so-pets allowed!!
The stains on your sheet
Stayed 1 night in Apr 2023

8/10 Good

Joseph

Stayed 1 night in Mar 2023

4/10 Poor

Jorge

Disliked: Cleanliness
Stayed 2 nights in Mar 2023

4/10 Poor

Jorge

Traveled with family
Liked: Property conditions & facilities, room comfort
Disliked: Staff & service
When you choose a Marriott chain hotel you expect the room to be clean with clean towel everyday. Now after Covid-19 they have many excuses for not to clean the rooms everyday and that is not correct. Next time we will choose a better hotel. We don’t recommend that hotel.
Stayed 2 nights in Mar 2023
Response from C Rolland on Mar 14, 2023
We are sorry to hear you were disappointed to not receive housekeeping during your 2 night stay. It is current Marriott standard to service rooms every other day. We are always happy to clean a room if requested, please just let us know.

10/10 Excellent

John

Traveled with family and small children, Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice family suite. We were able to bring our small dog.
Stayed 7 nights in Feb 2023

10/10 Excellent

Gerald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay
Stay at hotel was good
Stayed 1 night in Jan 2023

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Coming back
Second time staying in this hotel (1-bedroom corner unit), good size and spacious, I like the fireplace too. Breakfast is good, like the waffle, coffee and the hot items. Bed and the shower is super comfortable, TV has many channels including Netflix and YouTube. Definitely will come back again!
Stayed 5 nights in Dec 2022

2/10 Terrible

Stacey

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Not such a great stay the second time around.
Please know that you make it kicked out of the pool due to them renting it out for swimming lessons.
Stayed 1 night in Dec 2022

2/10 Terrible

Crystal

Disliked: Amenities, property conditions & facilities
Wow! Super Dirty! Stayed in 2 different rooms as they didn’t have a continuous room for the days I needed. Both were equally gross - inches of dust on surfaces. Bed skirt had pee on it- I removed it. Guests before me left food in cabinets. Stove full of crumbs. Silverware & drawers full of crumbs. Someone’s booger on the pot holder. Bathroom tub had a red ring, soap & shower curtain was all mold. I removed it & bought my own shower curtain. Floors dirty when I moved in. Lots of dead bugs. Microwave dirty. Fridge dirty. I asked for cleaning supplies & a vacuum & had to go get these myself because they were “short staffed”. My mom & I spent 3 hours cleaning the room. We went through a whole tub of Lysol wipes, bought a different shower curtain & our own towels because these were unacceptable. Then- in the morning the carbon monoxide alarm went off. I notified the front desk and nobody seemed to know what to do & said they would send someone up to “look” at it. Can they see a potentially deadly gas? I told them to call the fire department. I had to leave for the day. When I came back they said that someone had been doing maintenance on the alarm so that’s what made it go off. I didn’t trust this - so I went & bought a carbon monoxide detector to put in my room so I could have peace of mind that I might not die in my sleep. The next door neighbor was blasting music well into the night. Didn’t have any breakfast. Didn’t use the “amenities”. Fireplace didn’t work in my room.

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2022

10/10 Excellent

Dianne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2022

8/10 Good

Sherry

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The property was great to stay at very home like. The only issue I had was with the way they charged my credit card and trying to get assistance with it
Stayed 8 nights in Oct 2022

8/10 Good

Mukul

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cleaner compared to other residence inns. But there was no coffee available at odd hours in the lobby. Breakfast had a few items less than usual. Once over the food was not replaced.
Stayed 1 night in Sep 2022

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Aug 2022

8/10 Good

Carole, Northfield

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Nice big rooms, full size appliances, easy to spend several days comfortably. Upholstery threadbare in some cases, dents in fridge, tub narrow and bar in wrong place, needs a general refresh.
Stayed 4 nights in Aug 2022

10/10 Excellent

Alexa

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great welcome by the staff at the front. Very clean and spacious room!
Stayed 1 night in Aug 2022

10/10 Excellent

Daniel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very quiet, slept well. Clean, loved the room, spacious, lots of amenities, plus breakfast.
Stayed 1 night in Aug 2022

10/10 Excellent

Andrea

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The area isn’t much, it’sit’s on a road that’s basically hotels. The hotel itself was basic but it seemed pretty clean. The pool could have been cleaner as there was stuff floating in the water you could see when the sun was shining on the water, the pool toys needed some repair and towels were a little harder to come by. The conditioner and body wash was also empty in the room but thankfully I had backup conditioner. Overall the hotel was ok but it wasn’t more than a 3 star.
Stayed 1 night in Aug 2022

10/10 Excellent

Kristina

Stayed 1 night in Jul 2022

10/10 Excellent

Yvon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jul 2022

10/10 Excellent

Yvon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2022

8/10 Good

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2022

10/10 Excellent

Steven

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
will stay again
All of the staff were amazing; very friendly; and understanding. I was booked at other accommodations but, unbeknownst to me, they canceled my reservation. I explained this to the staff and they were very kind to myself, my son and friend. The room was very comfortable. I would gladly stay here again if the need arises.
Stayed 2 nights in Jul 2022
Response from Cassie on Jul 19, 2022
Thank you so much for sharing your experience with us! We look forward to hosting you again should you return to Concord!

8/10 Good

Gerald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel stay
Stayed 1 night in Jul 2022

8/10 Good

Gerald

Liked: Cleanliness, property conditions & facilities, room comfort
Ok stay
Stay was ok
Stayed 3 nights in Jul 2022