Standard Single Room, 1 King Bed, Non Smoking, Refrigerator & Microwave | Premium bedding, memory foam beds, individually decorated

Reviews of Regency Inn

2.5 out of 5
Regency Inn
89 Lincoln St, Concordia, KS

Reviews

7.0

Good

Rating 10 - Excellent. 18 out of 86 reviews" "
Rating 8 - Good. 28 out of 86 reviews" "
Rating 6 - Okay. 24 out of 86 reviews" "
Rating 4 - Poor. 8 out of 86 reviews" "
Rating 2 - Terrible. 8 out of 86 reviews" "

7.2/10

Cleanliness

7.4/10

Staff & service

8.0/10

Amenities

6.4/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

8/10 Good

Theresa

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Very nice mid-century 1floor outside entrances, Young people just purchased it, and they are updating it , but still keeping the ambiance. Very clean, and just at edge of town.
Stayed 1 night in Mar 2024
Response from Regency Inn on Mar 25, 2024
Hello Theresa, Thank you so much for giving us your positive feedback. Glad to hear that you enjoyed your recent stay with us. Hope to see you again in future.

10/10 Excellent

Susan

Traveled with family
Clean and friendly
Stayed 1 night in Dec 2023

2/10 Terrible

Enrique

Traveled with family
Liked: Cleanliness
Disliked: Staff & service, room comfort
I would recommend anyone to stay here there was no continental breakfast had a big sign that read no breakfast served I question it and got u people from Nebraska are very problematic but I'm from Kansas I replied and the owner said well even Kansas people are the same problematic but aren't we the ones keeping you in business I said . But it seems like customer care is not part of this hotel I'm very disappointed. I ask for an extra sheet they told there were none.three different type of taxes were added to my stay it went from 69 to 80 plus just unreal, Ill make a different choice of hotel next time.
Stayed 1 night in Nov 2023
Response from Regency Inn on Nov 21, 2023
Hello Enrique Thank you for taking our online survey and giving us your feedback. We are extremenly sorry that your stay was not comfortable. We will try our best to comfprt you next time in future. And the taxes are collected according to required by state and city/county, there was no additional taxes collected. Just for your information, we do not have breakfast advertised on the website. Sorry for the inconvenience.

8/10 Good

Barry

10/10 Excellent

Clyde

Stayed 1 night in Oct 2022
Response from Regency Inn on Oct 24, 2022
Hello Clyde Thank you so much for giving us your positive feedback. Glad to know that you enjoyed staying with us. Hope to see you again in future.

4/10 Poor

Jerry

Liked: Room comfort
Disliked: Cleanliness, property conditions & facilities
needs cleaning and maintenance
Positives: comfortable king-size bed, furniture OK. Negatives: Needs cleaning. the basin faucet handle was almost broken off. The toilet paper holder almost fell off the wall. I was pleased that a Bible was present in the room :)
Stayed 1 night in Oct 2022
Response from Regency Inn on Oct 24, 2022
Hello Jerry Thank you for giving us your feedback regarding your recent stay with us. Sorry for the inconvenience you experienced during your stay. We are working on all this small issues to get them fixed. Consider to stay with us again in future.

10/10 Excellent

Bob

Liked: Staff & service, amenities, property conditions & facilities
Clean and quiet
Stayed 2 nights in Sep 2022
Response from Regency Inn on Oct 2, 2022
Hello Bob Receiving positive reviews from our guests is always a pleasure. Hope you will continue staying with us in future. Thank you so much for taking your time and giving us your feedback.

10/10 Excellent

Robert

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
excellent
Stayed 2 nights in Aug 2022
Response from Regency Inn on Aug 11, 2022
Hello Mr Robert Thank you so much for giving us your positive feedback for recent stay with us. Hope you will continue staying with us in future. Thank you once again.

10/10 Excellent

Nicole

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This little motel is right off of the beaten path, just south of Belleville. Even though it is right off if the road, we found it to be quite quiet. The bed was comfortable. The pillows were very firm. I personally like a flatter/fluffier pillow, but depending on how you like your pillows, these may be perfect for you. 😊 The sink, toilet and shower were very clean. There was a large flatscreen television with a great variety of channels, WiFi, a comfy couch, fridge and microwave. The floor was also clean and the air conditioning worked great. The pool was closed and I didn’t see a workout area, but we weren’t there to workout or swim so it didn’t matter. The woman at the front desk was lovely. Very kind and informative. The only complaint I have, which really isn’t much, would be to perhaps add another, lighter, curtain. That way, you can let the light in but no one can see your naked body walking around, from the outside. Ha ha All in all, a great stay. If I’m ever in the area again, I will definitely stay here.
Stayed 1 night in Jun 2022
Response from Regency Inn on Jul 27, 2022
Hi Nicole Thank you so much for giving us your positive review about your recent stay with us. Its always pleasure to hear from our guests. Hope to see you again in future.

10/10 Excellent

edwina

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
VERY GOOD
Stayed 1 night in Apr 2022
Response from Regency Inn on May 20, 2022
Hi Edwina Thank you so much for taking your time and giving us your positive feedback. Hoping to see you again in future.

8/10 Good

Kevin, Prairie Village

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2022

2/10 Terrible

Norma

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Keep driving DO not stop
Coyotes right outside the door. Woke up to a rat chewing on something. Wash clothes were stained black. Shower would not come on. I called front sesk and complained about all and got nothing, absolutely nothing. Will not be back there.
Stayed 1 night in Jan 2022
Response from Regency Inn on Jan 24, 2022
Hi Norma Thank you so much for taking our online survey and giving your feedback. Actually there was renovation going on in three to four rooms on the building you stayed, so might heard that noise as a rat chewing. Shower was checked and was absolutely working, may be you were doing something different. You called in the morning and brought that to our attention, but as soon as I could reply, you disconnected the phone saying you will never come back here. Sorry for the inconvenience you experienced, but just hoped that you gave us chance to come and help you with the shower.

8/10 Good

Cheryl

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Stayed 1 night in Nov 2021
Response from Regency Inn on Dec 13, 2021
Hello Cheryl Thank you so much for taking our online survey and giving us your positive feedback. It's always a pleasure to hear from our guests about their experience with us. Hope you took care about your duplicate reservation on the extra room booked. Actually you needed just one room but by error it was showing two rooms booked. Hope to see you again in future.Thank you once again.

8/10 Good

Noel A

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean and in good repair for the most part. There is some maintenance that needs to be done on the room i.e. loose door knob on bathroom door and toilet flush lever sticks down and has to be manually lifted up. Overall this was a good lodging experience and we will come again in a couple months.
Stayed 1 night in Nov 2021
Response from Regency Inn on Dec 13, 2021
Hello Noel Thank you so much for taking our online survey and giving us your feedback. Sorry for the inconvenience you experienced during your stay with us. We will absolutely solve the issues and hope to see you again in future.

8/10 Good

Steve

Traveled with family
Liked: Staff & service
Disliked: Amenities
Helpful friendly staff. The room could use some work with ceilings and also walls in the bathroom.
Stayed 1 night in Oct 2021
Response from Regency Inn on Oct 24, 2021
Hello Thank you so much for taking your time and giving us your feedback. We are glad that you brought those things to our attention. And we will definitely work on it. Hope to see you again in future.

8/10 Good

Dale

Liked: Cleanliness, property conditions & facilities, room comfort
Very nice
Outside of the fact person checking us in not completely knowledgeable it was ok. Room was nice , comfortable
Stayed 1 night in Sep 2021
Response from Regency Inn on Sep 27, 2021
Hello Mr Dale Thank you so much for taking your time and giving us your positive feedback. Accept our apologizes for the inconvenience you experienced. We will make sure to improve on that part. Hope to see you again in future.

6/10 Okay

Cheryl

Liked: Cleanliness
Disliked: Staff & service
Stayed 1 night in Sep 2021
Response from Regency Inn on Sep 19, 2021
Hello Cheryl Thank you for your feedback. Let us know if there is anything we can do to make your stay more comfortable. Hope to see you again in future.

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2021
Response from Regency Inn on Sep 1, 2021
Hello Laura Its always a pleasure to receive positive feedbacks from our guests. Thank you so much for sharing your experience, staying with us recently. We really appreciate it hope to see you again in future.

4/10 Poor

Verified traveler

Business traveler
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Nice folks, but very old place.
Stayed 1 night in Jun 2021
Response from Regency Inn on Jun 18, 2021
Hi Thank you for your feedback. Would have been better if you provided a name, to reply to. Thank you for staying with us.

8/10 Good

Terry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and comfortable although a very old facility.
Stayed 1 night in Jun 2021
Response from Regency Inn on Jun 17, 2021
Hello Thank you so much for giving us your positive feedback. Glad you enjoyed your stay with us. Hope to see you again soon in future.

6/10 Okay

Verified traveler

Liked: Cleanliness, room comfort
Disliked: Staff & service
Front desk person was not so friendly. Big sign advertises Free breakfast, but when you get inside, there is a little sign that the front desk person didn't even point out that says no breakfast. Seemed kind of shady and no message to people with reservations that there was no breakfast as shown on the website. Room was clean and everything worked and was quiet. Place had a pool, but wasn't functional, that gave the kids the wrong idea when they saw the pool, but couldn't use it.
Stayed 1 night in Jun 2021
Response from Regency Inn on Jun 21, 2021
Hi Thank you so much for taking your precious time and giving us your feedback. The breakfast is not offered with room due to the covid-19 conditions. And it has also been removed from the online advertising. Sorry for the inconvenience and hope to see you again in future.

10/10 Excellent

Ashley

Traveled with group, Traveled with family
Stayed 1 night in Jun 2021
Response from Regency Inn on Jun 10, 2021
Hello Ashley Thank you so much for giving us your positive feedback. Its always a pleasure when our guests give us real feedback. Hope to see you again in future.

8/10 Good

Verified traveler

Traveled with family
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Not horrible, but needs some cleaning.
This is a very old motel and it shows. The bedding was clean. The bathroom, however, could use a little work. For example, the fasteners for the toilet seat had dried urine all over them, and the floor needed a thorough cleaning. You could tell the furniture in the room hadn’t been moved for a long time, as you could see all the dust covering the carpet underneath. Overall, it was a place to stay and it seemed safe enough. The woman who checked us in was nice & helpful. I think a very good cleaning of the entire place would go a long way.
Stayed 1 night in May 2021
Response from Regency Inn on Jun 10, 2021
Hi Hope we had a name to respond in a better way. We will continue our best to keep on improving the property. Hope to see again in future.

8/10 Good

Jennifer

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2021
Response from Regency Inn on Jun 1, 2021
Hello Jennifer Its always a pleasure to receive positive feedbacks from our guests. We really appreciate it and hope to see you again in future. Thank you for taking your time and giving us your feedback.

8/10 Good

Angelic

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Good value
Great room for the price. Things were outdated but clean and bed was comfortable. It was a $100 less than the Holiday Inn just down the road.
Stayed 1 night in May 2021
Response from Regency Inn on Jun 1, 2021
Hi Angelic Thank you so much for taking our onlline survey and giving us your positive feedback. Glad to hear that you enjoyed your recent stay with us. Hope to see you again in future.

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness
Stayed 1 night in May 2021
Response from Regency Inn on Jun 18, 2021
Hi Reviews without a name or comments, are hard to reply. Thank you for giving us your feedback.

10/10 Excellent

Kevin

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2021
Response from Regency Inn on May 28, 2021
Hello Kevin Thank you so much for taking our online survey and giving us your positive feedback. Glad to know from you about your recent stay with us. Hope to see again in future.

8/10 Good

Cheryl

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2021
Response from Regency Inn on May 28, 2021
Hi Cheryl It is always a pleasure to receive positive feedback from our guests. Thank you so much and we appreciate it that you shared your experience about your recent stay with us. Hope to see you again in future.

10/10 Excellent

Matt

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2021
Response from Regency Inn on May 13, 2021
Dear Matt Thank you so much for taking our online survey and giving us your positive feedback. We really appreciate it and hope to see you again in futur

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice basic room for the price.
Stayed 1 night in May 2021
Response from Regency Inn on May 3, 2021
Hello Thank you so much for taking our online survey and giving us your positive feedback. We will always be happy to welcome you again in future. Thank you once again.

6/10 Okay

Verified traveler

Business traveler
Liked: Staff & service
Eh - right in the middle
Nothing special nor awful. Definitely in the 2-3 of 5 range. It is by one of the busier roads so the quieter rooms are in the back. Overall was a peaceful stay, just was iggy watching for bugs. They were great with my dog as a guest, which I greatly appreciated.
Stayed 3 nights in Mar 2021
Response from Regency Inn on Apr 4, 2021
Hello Thank you so much for taking our online survey and giving us your feedback. We will continue to provide our best customer service in future. Hope to see you again in future.

8/10 Good

Jay

Business traveler
Liked: Cleanliness, staff & service, room comfort
Good overnight stay
Stayed 1 night in Mar 2021
Response from Regency Inn on Mar 11, 2021
Hello Thank you so much for taking our online survey and giving us your feedback. Its always a pleasure to receive positive reviews from our guests. We really appreciate it and hope to see you again in future.

8/10 Good

Verified traveler

Disliked: Staff & service, property conditions & facilities
It was not the greatest
Stayed 1 night in Mar 2021
Response from Regency Inn on Mar 9, 2021
Hello Thank you so much for taking our survey and giving us your feedback. It would have been very convenient to reply if you left a name. Anyway, we will continue to provide excellent service in future. Hope to see you again in future.

10/10 Excellent

Kyle

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2020
Response from Regency Inn on Mar 2, 2021
Hello Kyle Thank you so much for taking our online survey and giving us your feedback. Its always a pleasure to receive positive feedbacks from our guests. Hope to see you again in future.

8/10 Good

Lorie

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly and clean
The stay was fine. It is an older place but clean and kept up. Everything worked fine. It was perfect for a good night sleep and get going in the morning.
Stayed 1 night in Dec 2020
Response from Regency Inn on Dec 25, 2020
Hello Lorie Thank you so much for taking our online survey and giving us your positive feedback. We are so glad to hear that you enjoyed staying with us. Hope to see you again in future.

10/10 Excellent

Heath

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2020
Response from Regency Inn on Sep 21, 2020
Hello Heath Thank you so much for taking our online survey and giving us your positive feedback. Glad to hear from you about your recent stay with us. We hope to see again soon in future

10/10 Excellent

Michael

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was great
Stayed 1 night in Aug 2020
Response from Regency Inn on Aug 24, 2020
Hello Michael Thank you so much for taking your time and giving us your positive feedback. It is always a pleasure to know that you enjoyed your stay with us. Hope to see you again in future.

10/10 Excellent

Dean

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice place
It was a nice quiet stay staff was very friendly and helpful
Stayed 1 night in Jul 2020
Response from Regency Inn on Jul 13, 2020
Hello Dean Thank you so much for staying with us and giving a positive feedback for your recent stay. We really appreciate it and hope to see you soon again in future.

10/10 Excellent

Kevin

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place very comfortable and clean friendly great place to stay
Stayed 7 nights in May 2020
Response from Regency Inn on Jun 8, 2020
Hello Kevin Thank you so much for taking your time and giving us your positive feedback regarding your recent stay. We really appreciate it and hope to see you again in future. Thank you once again.

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Poor Old Motel
Had a horrible experience. Heat did not work sufficiently in below freezing weather. Staff refused to change the room when it seemed there was a high vacancy. The bed and chair appeared like they hadn't been replaced in a couple decades. They advertize a morning "buffet" breakfast, which is really a simple continental breakfast of all carbs and sugars. The morning staff was extremely rude and refused to provide a receipt. Also noteworthy, though not particularly their fault, the motel is situated in such a way that it's treacherous to enter and exit on a slope in icy weather. Vehicles were sliding and spinning, one van spun out of control right in front of us.

10/10 Excellent

David, Paola, Kansas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Stay
it was great and close to track meet. Easy access and plenty of places to eat. Pool was fun

6/10 Okay

Verified traveler

Disliked: Cleanliness, property conditions & facilities

4/10 Poor

Mark, Chester, VT

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Proprietors and staff were pleasant, but you just barely get what you pay for here. Hotel needs a rehab.

8/10 Good

deb, Wichita

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rodeway Concordia
It was okay.3 of us shared a room. Had to ask for ash tray and 3rd set of towels and then had to call for a washcloth. One of the reasons I chose hotel was the swimming pool only to discover pool had not been usable for 2 years

2/10 Terrible

Diane B, Hastings, MN

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was old and shabby but happy to see the bed was clean. The bathroom was not clean. Expected better for a Rodeway Inn.

6/10 Okay

Ernest, Bates City Mo.

Disliked: Cleanliness, property conditions & facilities
Price was right!
It wasn't bad for the price.

6/10 Okay

Graeme

6/10 Okay

Verified traveler

Liked: Cleanliness
Disliked: Property conditions & facilities

6/10 Okay

Ramona

Disliked: Property conditions & facilities

6/10 Okay

Verified traveler