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It seemed as if not all staff was on the same page. We were told different things by different staff members. Had we known the pool and beach were closed we would have made different arrangements. We were told everything was open and full functioning. Little did we know that was untrue and did not ...
The stay was amazing, I had an ocean view room, the room was decently sized. Though there was a giant stain on my couch and there were cup stains on my counter. It made me iffy of the cleanliness of everything else but the staff was nice and helpful. Would stay again but maybe in a suite or penthouse. ...
La Concha is a beautiful hotel with the most friendliest and accommodating staff we have ever experienced. We visited 2 months after Hurricane Maria devastated the island. La Concha was up and running and ready to keep Puerto Rico moving forward. The variety of restaurants inside the hotel were ...
We were there during Hurricane Irma and we unable to get a flight out so had to extend stay. Hotel took good care of everyone who was stranded,, we had to congregate in lobby, they fed us and tried to keep us informed with what was going on, they gave us a warm meal as we were in the lobby from noon ...
Check in was easy, quiet area for relaxing, not crowded at all like the big chain hotels, priced for budget conscious people
Perfect place to go toif flying in to San Juan late super close to beach and close to bars on the strip. Only downside is parking but room had three beds didn't even need the roller extra bed!
Very clean, great customer service, good location (walking distance to the beach and near great restaurants. Ride bus to Old San Juan is 15 minutes). Quiet, cozy, minimalist contemporary decor, a/c, jet bath tub. This place gives the big corporations hotel a run for their money. They took care of ...
We stayed 45 days after the hurricanes- Hotel was in great shape and the staff was wonderful. Restaurants are expensive with very limited menus. Drink prices are high- beer $7to $8 and mixed drinks $14 - there is a small package store across the street. The great staff lesson the pain of the priceing!! ...
This hotel staff is what should be mentioned. Despite all the battles they are fighting after the hurricane, despite operating on generators only, these people took care of us very well. I have no complaints, and are ashamed at anyone who would complain. These people are troopers. Positive thoughts ...
The beach is right down the street and the hotel is very clean!!! Last minute booking left us very happy!
Overall nice stay. Love condado area and Puerto Rico
Hotel was nice and clean, perfect area for food and beach close by. Pool was not working which was dissapointing and the room was very humid which led to some areas being damp.
The stay here was enjoyable with a good location. Better than how others had described it.
Really enjoyed our stay! Very close to the beach and restaurants. The hotel is like stepping back in time with the Spanish villa feel. The staff is very friendly and accommodating. The area is up and coming and very safe. I would definitely book this hotel again.
was a nice experience only was not breakfast and restaurant and the attention was a little poor.
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