Honestly, if I could give this less than 1 star, I would. We got our room (ordered 2 btw), walked in the door, and my 7 year old son said that he seen a bug on the bed.
Because of this, we decided to lift the beds, and there were bed bugs everywhere under the bed. Babies as well, meaning they've likely been there a while.
We immediately left this room. We decided to go to our second room that I ordered for my grandparents that had also joined us in our trip. The minute we walk in the room, there are about 4 dead cockroaches sitting on the floor.
Then they tried to only partially refund my money. And they thought this was ok because we already checked in. Yet, we were literally there for 9 minutes.
Stating that this was a disgusting experience is putting it way too nicely. This has made hotels in general seem disgusting to me.
I will not be returning ever again.