Find hotels near Connecticut Science Center, Downtown Hartford from $72

"The night staff person (a young professional woman) assisted us greatly. She helped us during a snow storm and was very genuine. I cannot remember her name, but she was excellent and should be complimented. Karen Breda 860-888-5211"

"Perfect "

"I found the hotel clean and the staff was helpful and very friendly. Would definitely stay here again. "

"Property is very clean and very close to Union station / Bus/Train Terminal."

"Joey and the staff were totally excellent"

"I enjoyed my stay thank you"

"Quiet and extremely friendly "

"Spacious!"

"Initial check-in: we had no communication with Hikim prior to the Thursday before our Friday trip. There were NO check-in instructions given; he advised us to contact him when we arrived, though the address to the property was quite vague. I did let him know earlier in the day our flight would not arrive until 12:00 midnight; we ended up waiting outside in the dark for him 45 minutes as he had to take family to an airport. He stated when he arrived at about 1 a.m. that the coffee maker had broken and he would bring a new one first thing in the morning - we never had a coffee maker available in the apartment for our use. Yes, there is Starbucks on premises that is closed on weekends. Cleanliness - the apartment was lived in - no paper towels left on the holder, food (eggs, milk, bread, etc) in the refrigerator and open sweet rolls on top of the refrigerator. Laminate flooring was sticky to walk on. There was trash in the bathroom trash cans, and the toilets had fecal matter on the inner bowl. Advertised that there was washer and dryer available; it would have been nice if he had taken his clothes out of the dryer for us. There were to be four adults staying in the apartment; there were towels for only three of us. No extra rolls of toilet paper. Clothes/linens in dressers. I attempted to connect with VRBO on Friday when we checked in. They refused to open case number until I sent in pictures and called them back. I ended up leaving message at 2 a.m. for senior support staff who would call back first thing Saturday morning - we still have had no contact/call from VRBO. We asked that they find us another place to stay; nothing. They told us we could find a hotel, but we would not receive a refund for this stay even though the housing was not appropriate for two couples and was not advertised truthfully. This was a nightmare accomodation, and an embarrassment as we had secured arrangements as part of a family surprise. VRBO left us hanging and offered no assistance whatsoever in finding a resolution to our concerns. Pictures of the apartment were taken and emailed to them as they requested. Again, no response from them. Buyer beware - VRBO does not offer support to renters."