Ratings based on 55 Verified Reviews

4.3 out of 5
91% of guests recommend
4.5 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from San Antonio

Great place to stay for The Ren Fest!

Posted Nov 21, 2016
We stay at this hotel whenever we go to the Rennaisance Festival! Staff is always friendly, accommodating and attentive. Extra pillows and towels and the breakfast is a good start to a long day.
Comment from Hotel Management
Nov 22, 2016 by Taufiq, Hotel Management
11/21/2016 Thank you Albert for sharing your nice and very generous feedback. It gives all of us here at Comfort Suites Tomball lots of encouragement to receive good support from our valued Guests. Texas Renaissance Festival is a Great Event every year in Northern Houston and we are located like about 10 miles from the Event and Welcome a lot of our good Guests who have been coming back every year. Thank you for Sharing your Hotel Experience with your family and friends. Please come again. Taufiq
2 out of 5
by A verified traveler from louisiana

Not the place to stay. Your pay for what you get.

Posted Sep 10, 2016
Air conditioner not on when we arrived. Windows were open. Took there hours to cool down. Pillows are way soft. Tried to change rooms to find out a similar problem with cooling in another room. Rooms are very stuffy. Hotel is starting to look run down.
Comment from Hotel Management
Oct 4, 2016 by Taufiq, Hotel Management
Sorry we did not meet your expectations. We are in the process of improving and upgrading including brand new ACs in some of the rooms. Hopefully you will visit us again and enjoy a nice stay at our little hotel.
5 out of 5
Recommended
for Everyone
by A verified traveler from Tomball, TX

Posted Aug 9, 2016
No complaints. Very nice hotel. I definitely recommend it.
Comment from Hotel Management
Oct 8, 2016 by Taufiq, Hotel Management
10/08/2016 Thank you Erick for your good Positive and very encouraging feedback. We are happy you are recommending our Comfort Suites Tomball to other friends and fellow travellers. Please come again.
5 out of 5
Recommended
for Everyone
by A verified traveler from Bastrop

Nice Hotel

Posted Jul 28, 2016
Pros: My room was large including a chair, sofa, desk & chair. Bed was comfortable with comforter.
Cons: Hallway carpeting needs cleaning or replacing.
Location: Location is close to restaurants, shopping & Houston attractions
Good hotel, close to restaurants, shopping & Houston. Just a quick one night stay, so I did not use all facilities.
Comment from Hotel Management
Oct 4, 2016 by Taufiq, Hotel Management
Thank you for your good feedback. It help us to further improve our facilities and service. We are now in process of replacing some of the older ACs and have plans for replacing the furniture and the Carpets and Wallpapers. Hopefully you will visit us again. Thanks
4 out of 5
Recommended
for Everyone
by A verified traveler from New zealand

good hotel easy location

Posted Jul 27, 2016
Large rooms ,very comfy bed ,Good breakfast.would stay again
Comment from Hotel Management
Oct 4, 2016 by Taufiq, Hotel Management
Thank you for your visit and positive comments. You will find your hotel even more on your next visit. Your feedback is very valuable to us. Taufiq
4 out of 5
Recommended
for Everyone
by A verified traveler from Tomball, Texas

Close proximity to where I needed to go each day.

Posted Jul 24, 2016
Pros: Staff, clean sheets and restroom each day and night, quiet hallways, privacy. No outside street noises...
Cons: Noisy air conditioning unit... Wish there were stores, shops, and restaurants within a safe walking distance. You have to cross a busy street to get t
Location: wish there were stores, shops, and restaurants within walking distance.
Wonderful, friendly staff...accomodating. My room was cleaned each and every day. Bed was in excellent condition. Air conditioner was a liitle noisy, but kept the room cool and comfortable. Overall, I rested comfortably each night.
Comment from Hotel Management
Oct 8, 2016 by Taufiq, Hotel Management
10/08/2016 Dear Carol, Thank you for your overall Positive feedback. Glad you found the Staff friendly and Rooms Cleaned and the Place quiet and peaceful. We are in the process of replacing some of the older equipment including some of the Room ACs and the new ones are quieter and more efficient. We do have a number of shops and eating places within quarter of a mile and several other businesses in the area also deliver food at our Hotel. You are right, some of the shops at walking distance require crossing the busy Highway 249 Business. It is safe at the near by signal to cross. Yes, you are Right a number of shops are across the road but there are plenty of shops with in walking distance also including the Seafood place and Big Lot and Mexican Restaurant. Thank you once again for your kind words. Taufiq
5 out of 5
Recommended
for Everyone
by A verified traveler

Great friendly helpful staff and very clean!

Posted May 3, 2016
Great experience! Very clean! Excellent staff! Great stay! Did not disappoint at all!
Comment from Hotel Management
Oct 23, 2016 by Taufq, Hotel Management
10/23/2016 Thank you on behalf of our staff for your Generous and kind words. We appreciate the support and encouragement. We will continue to make improvements in our facilities and services. Taufiq
5 out of 5
Recommended
for Everyone
by A verified traveler from Magnolia, TX

Stay on a regular basis

Posted Apr 26, 2016
Pros: Cleanliness
Cons: Fix the vending machine by the elevators... took $.75 of my $1
Location: Good part of town. Near downtown Tomball without all of the noise and traffic. Plenty to do and places to go eat.
Enjoy my stays every time. Haven't been disappointed yet. Late night staff is friendly :)
Comment from Hotel Management
Oct 23, 2016 by Taufiq, Hotel Management
Thank you for your continued support and good constructive feedback. We are happy you like the location. Yes, it is a nice quiet hotel. There are plenty of small eating place in the area. As for the Vending machine, yes. sometimes it has a mind of its own. Please claim your dollar at the front desk on your next visit. No worries. Take care.. Taufiq
5 out of 5
Recommended
for Everyone
by A verified traveler

Better Than Expected!

Posted Apr 10, 2016
The hotel location and the staff were great.The room was clean and quite. The mattress was the best I have ever slept on at a hotel. Breakfast was perfect with lots of options.
Comment from Hotel Management
Oct 27, 2016 by Taufiq, Hotel Management
Thank you for really nice feedback. We really appreciate the support and encouragement. Very happy you liked the mattress and Breakfast. We will continue to make improvements. Taufiq
5 out of 5
Recommended
for Everyone
by A verified traveler from Chicago, IL

Nice Hotel and Customer Services

Posted Apr 6, 2016
Pros: I liked the Texas shaped breakfast waffles. Being from out of town- I love the pride!
The staff was all friendly both on the phone and in person. The rooms were clean and facilities were nice.
Comment from Hotel Management
Oct 27, 2016 by Taufiq, Hotel Management
Very Happy to Welcome you at our Comfort Suites Tomball. Yes, these Texas State Shaped Waffles are very popular specially with folks from other States and also with children. Thank you for liking the room and our Staff. Your feedback help us improving the facilities and services even more. Taufiq