Ratings based on 448 Verified Reviews

4.4 out of 5
89% of guests recommend
4.6 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel close to Woodlands activities

Posted Feb 28, 2017
Pros: Indoor pool
Cons: Shuttle service to mall
Location: Close to everything Woodlands
Nice hotel for weekend getaway to Woodlands. Although short distance, not really easy to walk to activities. Short drive though.
Comment from Hotel Management
Apr 7, 2017 by Manager, Hotel Management
Dear Guest, Thank you for your feedback! I am glad you found our location to be close to multiple activities in The Woodlands, and I do apologize we do not offer shuttle services as this time. We look forward to your return stay, should your travels ever bring you back to the area! Regards, Rachel S. Assistant General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Convenient to Houston

Posted Feb 7, 2017
The hotel is convenient for visiting Houston and there are great restaurants and shopping options almost within walking distance from the hotel.
Comment from Hotel Management
Feb 27, 2017 by Manager, Hotel Management
Dear Guest, I am glad you enjoyed your stay with us! I am happy to hear you found our location to be central to multiple leisure activities to enjoy! I am also glad to see that we achieved 5 stars for cleanliness and service, as we do strive to be the best! We hope to see you in the future, whenever your travels bring you back to the area! Regards, Rachel S. Assistant General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Sugar Land, TX

Beautiful hotel with indoor pool. Friendly staff.

Posted Jan 26, 2017
Pros: Modern facilities, restaurant on site open late, indoor pool.
Cons: The food was not heated all the way through. It was, however, late so we understand they were trying to close up and we appreciate accommodating us.
Location: Woodlands mall, airport is a very short drive.
We arrived at the hotel in the evening to stay closer to the airport before a flight. They had a restaurant, pool, and coffee center right on site. Everything was above average and this is one of the nicest Courtyards I have stayed in!
Comment from Hotel Management
Feb 2, 2017 by Manager, Hotel Management
Dear Emi, Thank you so much for staying with us, we appreciate your feedback and are delighted to hear you love the location of our hotel and our indoor pool. I truly apologize for the temperature of your food, this has been addressed with the appropriate staff members to ensure this doesn't happen again. We hope to see you again in the future. Sincerely, Tasha R Operations Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from louisiana

Fave Hotel in Woodlands

Posted Jan 21, 2017
Pros: Cleanliness, comfort and trained courteous staff.
Location: The Woodlands Mall is just blocks away and hotel is right off IH45. Very convenient for road warriors and visitors to this upscale part of Houston.
Nice space in walking distance to malls and restaurants. Park the car til you're ready to leave.
Comment from Hotel Management
Feb 2, 2017 by Manager, Hotel Management
Dear Mam3843, Thank you so much for staying with us at the Courtyard Houston The Woodlands and for taking the time to write a review regarding your stay. We appreciate your feedback! I'm delighted to hear you loved our staff and the location of our hotel. We hope to see you again whenever your travels bring you to town! Sincerely, Tasha R Operation Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from ok

Good location

Posted Jan 17, 2017
Very nice quiet hotel. Room was clean with great water pressure. Kids took full advantage of the indoor pool . Staff was helpful and friendly.
Comment from Hotel Management
Feb 2, 2017 by Manager, Hotel Management
Dear Kristy, Thank you so much for staying with us, we appreciate your feedback and are delighted hear that your kids loved the indoor pool and that you were impressed by the cleanliness of our hotel! We hope to see you again in the future. Sincerely, Tasha R. Operations Manager
5 out of 5
by A verified traveler

Posted Jan 3, 2017 on Hotels
Smaller Courtyard, but very nice. Friendly employees, especially the people in housekeeping and Julia in the bistro.
Comment from Hotel Management
Feb 2, 2017 by General Manager, Hotel Management
Dear Guest, Thank you so much for staying with us, we appreciate your feedback. I'm happy to hear that our housekeeping staff was friendly and that you liked Julia in the bistro! We look forward to seeing you again in the future. Sincerely, Tasha R. Operations Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from W

Very clean and updated.

Posted Dec 9, 2016
A big thank you to Front Desk Jordan for making our Anniversary stay wonderful. She went above and beyond to make our day very special. All staff were wonderful hotel was very clean and updated.
Comment from Hotel Management
Dec 14, 2016 by Manager, Hotel Management
Dear Lee, Thank you so much for staying with us at the Courtyard Houston The Woodlands! We are so happy that Jordan was able to make your anniversary special. We love to Impress our Guests! We look forward to seeing you again in the future. Sincerely, Tasha R. Operation Manager
4 out of 5
by A verified traveler

Posted Nov 30, 2016 on Hotels
Did not realize that breakfast was not included in the price. Would not have stayed at this property if we had known that breakfast was not included.
Comment from Hotel Management
Dec 7, 2016 by General Manager, Hotel Management
Dear Guest, Thank you so much for staying with us. We appreciate your feedback. I apologize for the misunderstanding about the additional Courtyard breakfast cost. That is indeed with all Marriott Courtyards, just for your future consideration. We do hope that you come back and visit us again in the future. Sincerely, Tasha R. Operations Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Central Texas

Nice stay at a great hotel.

Posted Nov 21, 2016
Pros: Indoor pool and hot tub. Very clean and neat. Very kind staff willing to go the extra mile.
Cons: It would be great to have a small cocktail hour.
Location: Woodlands Mall, Many parks, trails and activities in the Woodlands. Close to Houston, Conroe and Galveston. Many family activities in these areas.
Very kind staff, very helpful. My son loved swimming in the indoor pool and sitting in the hot tub. Everything was very clean. Room was very comfortable.
4 out of 5
by A verified traveler

Posted Nov 14, 2016 on Hotels
Comment from Hotel Management
Nov 23, 2016 by General Manager, Hotel Management
Dear Guest, Thank you for your review of the Courtyard Houston The Woodlands. We are glad you had a great stay. We hope to see you again in the future. Sincerely, Tasha R. Operations Manager