Ratings based on 445 Verified Reviews

4.4 out of 5
89% of guests recommend
4.6 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

Convenient to Houston

Posted Feb 7, 2017
The hotel is convenient for visiting Houston and there are great restaurants and shopping options almost within walking distance from the hotel.
5 out of 5
Recommended
for Everyone
by A verified traveler from Sugar Land, TX

Beautiful hotel with indoor pool. Friendly staff.

Posted Jan 26, 2017
Pros: Modern facilities, restaurant on site open late, indoor pool.
Cons: The food was not heated all the way through. It was, however, late so we understand they were trying to close up and we appreciate accommodating us.
Location: Woodlands mall, airport is a very short drive.
We arrived at the hotel in the evening to stay closer to the airport before a flight. They had a restaurant, pool, and coffee center right on site. Everything was above average and this is one of the nicest Courtyards I have stayed in!
Comment from Hotel Management
Feb 2, 2017 by Manager, Hotel Management
Dear Emi, Thank you so much for staying with us, we appreciate your feedback and are delighted to hear you love the location of our hotel and our indoor pool. I truly apologize for the temperature of your food, this has been addressed with the appropriate staff members to ensure this doesn't happen again. We hope to see you again in the future. Sincerely, Tasha R Operations Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from louisiana

Fave Hotel in Woodlands

Posted Jan 21, 2017
Pros: Cleanliness, comfort and trained courteous staff.
Location: The Woodlands Mall is just blocks away and hotel is right off IH45. Very convenient for road warriors and visitors to this upscale part of Houston.
Nice space in walking distance to malls and restaurants. Park the car til you're ready to leave.
Comment from Hotel Management
Feb 2, 2017 by Manager, Hotel Management
Dear Mam3843, Thank you so much for staying with us at the Courtyard Houston The Woodlands and for taking the time to write a review regarding your stay. We appreciate your feedback! I'm delighted to hear you loved our staff and the location of our hotel. We hope to see you again whenever your travels bring you to town! Sincerely, Tasha R Operation Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from ok

Good location

Posted Jan 17, 2017
Very nice quiet hotel. Room was clean with great water pressure. Kids took full advantage of the indoor pool . Staff was helpful and friendly.
Comment from Hotel Management
Feb 2, 2017 by Manager, Hotel Management
Dear Kristy, Thank you so much for staying with us, we appreciate your feedback and are delighted hear that your kids loved the indoor pool and that you were impressed by the cleanliness of our hotel! We hope to see you again in the future. Sincerely, Tasha R. Operations Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from W

Very clean and updated.

Posted Dec 9, 2016
A big thank you to Front Desk Jordan for making our Anniversary stay wonderful. She went above and beyond to make our day very special. All staff were wonderful hotel was very clean and updated.
Comment from Hotel Management
Dec 14, 2016 by Manager, Hotel Management
Dear Lee, Thank you so much for staying with us at the Courtyard Houston The Woodlands! We are so happy that Jordan was able to make your anniversary special. We love to Impress our Guests! We look forward to seeing you again in the future. Sincerely, Tasha R. Operation Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Central Texas

Nice stay at a great hotel.

Posted Nov 21, 2016
Pros: Indoor pool and hot tub. Very clean and neat. Very kind staff willing to go the extra mile.
Cons: It would be great to have a small cocktail hour.
Location: Woodlands Mall, Many parks, trails and activities in the Woodlands. Close to Houston, Conroe and Galveston. Many family activities in these areas.
Very kind staff, very helpful. My son loved swimming in the indoor pool and sitting in the hot tub. Everything was very clean. Room was very comfortable.
4 out of 5
by A verified traveler

Posted Nov 14, 2016 on Hotels
Comment from Hotel Management
Nov 23, 2016 by General Manager, Hotel Management
Dear Guest, Thank you for your review of the Courtyard Houston The Woodlands. We are glad you had a great stay. We hope to see you again in the future. Sincerely, Tasha R. Operations Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Houston, USA

One night stay

Posted Oct 26, 2016
Pros: Hotel was easy to get to, room was simple and clean. Good enough for a one night stay.
Cons: Not many breakfast option, but that is normal of these kind of hotels.
Location: across the street from the woodlands mall shopping, restaurants, bars, movies, boat tours
Comment from Hotel Management
Nov 8, 2016 by Manager, Hotel Management
Hello Chris, Thank you so much for staying with us at the Courtyard Houston The Woodlands, we appreciate your feedback and are delighted to hear you had a great stay. I'm sorry you weren't satisfied with our breakfast options. We hope to see you again whenever your travels bring you to the Woodlands area. Sincerely, Tasha R. Operations Manager
3 out of 5
by A verified traveler

Posted Oct 22, 2016 on Hotels
It was a very nice hotel with great service and clean room. Over all, I was unsatisfied because of the cost of food. The breakfast was way too expensive, I wouldn't eat that. & there was a Starbucks inside and it was even more expensive than it is in a normal Starbucks which is saying a lot. My room was fairly small for a $116 so I kinda figured there'd at least be a free breakfast in the morning.
Comment from Hotel Management
Oct 25, 2016 by General Manager, Hotel Management
Dear Guest, Thank you so much for staying with us and providing us your feedback. I'm very pleased to hear you enjoyed our clean rooms and great service. However, I apologize that you weren't satisfied with the prices at our Bistro. We appreciate your feedback and will share it with our management team. We hope to have another chance to see you again in the future. Sincerely, Tasha R. Operation Manager
4 out of 5
by A verified traveler

This traveler left a rating score only Posted Oct 18, 2016 on Hotels