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Reviews of Drury Inn & Suites The Woodlands

3 out of 5
Drury Inn & Suites The Woodlands
28099 I 45 N, The Woodlands, TX

Reviews

9.4

Exceptional

Rating 10 - Excellent. 774 out of 1003 reviews" "
Rating 8 - Good. 149 out of 1003 reviews" "
Rating 6 - Okay. 42 out of 1003 reviews" "
Rating 4 - Poor. 22 out of 1003 reviews" "
Rating 2 - Terrible. 16 out of 1003 reviews" "

9.4/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Guy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved it all. Easy to find / access. Close proximity to my area of interest. Room was clean and modern; the A/C worked very well. Regardless of the interstate adjacent, I didn't hear traffic. I was surprised by the complimentary dinner and drinks! The breakfast was excellent. The price is affordable! I'll be looking for Drury Inn on all of my travels.
Stayed 1 night in Apr 2024

10/10 Excellent

Carlos

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

10/10 Excellent

Patricia, Hobbs

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to my hospital for treatment
Stayed 2 nights in Mar 2024

10/10 Excellent

John

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for easy access to the concert venue and staff were amazing!
Stayed 1 night in Apr 2024

10/10 Excellent

Alyssa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfy stay, nice location. A little confused on the entrance because of construction but went too hard to figure out.
Stayed 2 nights in Apr 2024

6/10 Okay

Beverly

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very small bathroom and would prefer a walk in type shower
Stayed 2 nights in Apr 2024

10/10 Excellent

Devan

Liked: Property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

tracy, Norco

Traveled with partner
Super friendly and helpful
Stayed 1 night in Apr 2024

10/10 Excellent

Judith, Baton Rouge

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I arrived just in time for a quick buffet dinner and a free drink! The staff were friendly and provided good service. The room is comfortable. My only complaint is that the internet is not as strong as I needed.
Stayed 1 night in Apr 2024

8/10 Good

Fernando

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great value for location. Breakfast could use a bit more variety.
Stayed 2 nights in Mar 2024

2/10 Terrible

Daniel

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff bait and switched me. They told me one thing but acted differently. I will never stay here and make sure my colleagues, friends and family stay away too.

10/10 Excellent

Cecilia

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Most definitely enjoyed the complimentary drinks and food that were provided.
Stayed 2 nights in Mar 2024

10/10 Excellent

Adriana

Stayed 1 night in Mar 2024

10/10 Excellent

Garth

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our stay. The staff was friendly and helpful. The room was very comfortable.
Stayed 4 nights in Mar 2024

10/10 Excellent

Jason

Stayed 1 night in Mar 2024

10/10 Excellent

Benjamin

Stayed 1 night in Mar 2024

10/10 Excellent

Michael J.

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They gave us dinner. Never had that before.
Stayed 5 nights in Mar 2024

10/10 Excellent

Laurence

Liked: Cleanliness, staff & service, property conditions & facilities
I liked that it fit my need to be conveniently close to the convention center. I disliked that exiting from the motel onto the HIghway 45 access road was scary because of the speed and volume to traffic on the southbound access road, I found myself using the backway exit, although my GPS guidance wanted me to enter onto the access road.
Stayed 1 night in Mar 2024

8/10 Good

Kevin

Stayed 3 nights in Mar 2024

6/10 Okay

Heather

Traveled with family
Liked: Cleanliness, staff & service
The hotel was older (the website photos did not reflect the current condition) and the rooms weren't very spacious. The queen rooms have double beds, not queen and they only provided three pillows on each bed I thought that was strange. They weren’t super fluffy so you may consider packing your own. I thought breakfast was going to be better, like their River Walk San Antonio location but it is comparable to a Holiday Inn Express. I would recommend spending a little more and staying somewhere else.
Stayed 1 night in Mar 2024

10/10 Excellent

Nicole

Stayed 1 night in Mar 2024

6/10 Okay

Martha

Traveled with partner
Liked: Cleanliness, staff & service
I felt the property was clean but very outdated. Staff was helpful, but I felt the hotel was understaffed.
Stayed 1 night in Feb 2024

10/10 Excellent

Mike

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed one night, so not sure if this is a daily occurrence, but hosted free get together in the lobby that had some food and drink.
Stayed 1 night in Feb 2024

6/10 Okay

Ramoji

Stayed 1 night in Feb 2024

10/10 Excellent

Paul, Blaine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thumbs UP
Stayed 1 night in Feb 2024

10/10 Excellent

Sarah

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was great and the staff were all so nice & very accommodating!
Stayed 1 night in Feb 2024

10/10 Excellent

Freddie

Liked: Property conditions & facilities
Convenient, close to many necessary stops
Stayed 4 nights in Feb 2024

10/10 Excellent

Anne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024

8/10 Good

Thomas

Stayed 4 nights in Dec 2023

10/10 Excellent

Carl H.

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024

10/10 Excellent

Zakhar

Traveled with family
Liked: Cleanliness, amenities
Everything were fine
Stayed 4 nights in Feb 2024

6/10 Okay

Chasity

Business traveler
Liked: Cleanliness, staff & service
I was in town for school and a conference. Extremely tired. Excited drury had a room last minute. However.. m.. honestly i dint know how to describe. Between the constant door knocking and ditching (betw÷n 6 and 830) and multiple calls to the front desk. Then loud door slamming and constant hallway noises. I did poke my head sevearal times and ask teens to please quiet. Finalky i called font desk. They immediately transfered my roim to anither floor abd were aware of the issue. I will say this location howevere kindly sta$ed is very mych overwhelmed. On this particular Saturday night honestly wasnt much they could do vut apologize place needs security. Teebagers were laughing in the hallway about being "told on" and security catcging them as they ran down stairwells. I will say drury inn staff was COMPLETELY UNPREPARED AND OVERWHELMED , they did best they could. I will be back. To drury. Best of luck in the woodlands
Stayed 1 night in Feb 2024

10/10 Excellent

Steven, APO

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly, competent, polite, receptionist. Nice free dinner buffet with free 3 glasses of wine was nice after a 11.5 hour flight from Germany.
Stayed 1 night in Feb 2024

8/10 Good

Catie

Traveled with family
Overall very nice place to stay. Staff was amazing and it was very easy to navigate the property
Stayed 1 night in Feb 2024

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Richard

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Yet get a very goo breakfast and a very good dinner with three drinks. Excellent service from the personnel that really know courtesy. Will definitely be back!
Stayed 1 night in Feb 2024

10/10 Excellent

Dorothy

Stayed 1 night in Feb 2024

8/10 Good

Angela

Business traveler
Liked: Cleanliness, staff & service
Evening bites and breakfast variety. Friendly staff
Stayed 1 night in Jan 2024

4/10 Poor

Naeem

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I am not sure how they have recieved 9.4 rating on expedia. The hotel is old & not very clean. It has an odor from the old carpet. I booked a King bed room, The room I was given had a king bed but the room was very small with very low cieling, we felt suffocated. We asked to change the room, they did give us a bigger room but we were charged extra for the bigger room. The breakfast quality is below average.

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

George, Bronx

Liked: Cleanliness, staff & service, property conditions & facilities
Love this place
Stayed 4 nights in Jan 2024

10/10 Excellent

Christina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was clean and had multiple pillow options
Stayed 1 night in Jan 2024

6/10 Okay

William

Liked: Cleanliness, staff & service, room comfort
Nice enough but old
Nice enough place but old. My wife didn’t like it because it was old so we left 2 days early.
Stayed 3 nights in Jan 2024

10/10 Excellent

Tracey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Christina

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

4/10 Poor

Adam

The property itself is fine. I just had one major issue... the shower water was scolding hot or cold. I could not get it to sit at a warm temperature. Very unpleasant shower experience.
Stayed 1 night in Jan 2024

8/10 Good

LaVonda

Stayed 1 night in Jan 2024

10/10 Excellent

Kim

Stayed 1 night in Jan 2024

10/10 Excellent

Joseph

Stayed 1 night in Dec 2023

10/10 Excellent

Arlene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024