Ratings based on 313 Verified Reviews

4.1 out of 5
83% of guests recommend
4.3 Room cleanliness
4.4 Service & staff
4.1 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from fresno ca

nice hotel next to restraunts

Posted Jun 4, 2017
Pros: rooms were quiet
had to go down stairs to ask for towels and washing machine next to wall would not spin so had to wash close twice in other machine also survey asked if we enjoid our welcome package never recived one
Comment from Hotel Management
Jun 7, 2017 by Guest Service Manager, Hotel Management
Dear Richard, Thank you for your comments about your recent stay at Fairfield Inn & Suites. We are very glad you enjoyed your stay, and we do apologize for the washer not working. We have forwarded these comments to the appropriate department to ensure this is corrected. Thank you again, and we hope to see you when travels bring you back to the Woodlands!
5 out of 5
by David

Posted Apr 18, 2017 on Hotels
Awesome place Breakfast good and hot
Comment from Hotel Management
Apr 24, 2017 by Diana, Hotel Management
Dear Guest, Thank you for staying with us. We are happy you enjoyed the breakfast & we hope to serve you again!
4 out of 5
by Jennifer

Great stay!

Posted Apr 18, 2017 on Hotels
We have stayed at this hotel before which is why we chose to stay again on a mini vacation for our children due to our original plans falling through. Our stay was great with exception of the 2nd night thru no fault of the hotel. Kids unsupervised running through the hallways trying to open room doors and knocking on the doors. I did call downstairs to report however it went on throughout the night. Just other guests who had no consideration for the others staying there. All in all it was a great stay and my family enjoyed their 2 nights there. Breakfast was great both days. Will definitely stay there again
Comment from Hotel Management
Apr 24, 2017 by Diana, Hotel Management
Dear Guest, Thank you for staying with us. We apologize for the noise level on your second night. We appreciate your comments as they serve us to give better service. We hope to see you again!
4 out of 5
by Noralee

Posted Apr 5, 2017 on Hotels
I was very pleased with everything at the Marriott. The breakfast was excellent. It is very conveniently located to St Luke's Hospital.
Comment from Hotel Management
Apr 10, 2017 by Diana, Hotel Management
Dear Guest, We are pleased you have enjoyed your stay & breakfast menu. We hope to be able to serve you again!
5 out of 5
by mike

Posted Apr 4, 2017 on Hotels
Great room
Comment from Hotel Management
Apr 10, 2017 by Diana, Hotel Management
Dear Guest, We love that you enjoyed your stay & you had a great room! Hope we can serve you again soon!
4 out of 5
by A verified traveler

Posted Apr 4, 2017 on Hotels
Comment from Hotel Management
Apr 10, 2017 by Diana, Hotel Management
Dear Guest, Thank you for your rating. We hope to be able to serve you again soon!
5 out of 5
Recommended
for Everyone
by A verified traveler from Nashville, TN

Clean, comfy & close to everything

Posted Apr 4, 2017
Speedy check in. In door pool but the lobby didn't smell like it. Great bfast. Clean & coZy room. Appeared to be an older hotel that was remodeled. Great water pressure. Walking distance to several restaurants & Walmart too. Easy on/off the interstate so easy to get anywhere.
Comment from Hotel Management
Apr 4, 2017 by Diana Diaz, General Manager, Hotel Management
Dear Guest, We are delighted you enjoyed your stay. We hope to be able to serve you again!
3 out of 5
by cecil

Sleepless in the Woodlands

Posted Apr 3, 2017 on Hotels
We were in a room next to the hwy and it was VERY noisy could not hardly sleep!
Comment from Hotel Management
Apr 10, 2017 by Diana, Hotel Management
Dear Guest, I apologize for the highway noise & for your lack of sleep. We hope to be able to serve you better on your next visit.
3 out of 5
by Mark

Marriot? Really?

Posted Apr 1, 2017 on Hotels
Room 109 smelled like it had been immersed in water and dried out. Smelled like a damp sock. Beds are way too mushy... not a hint of firmness. Vent in the bathroom rattled at an annoying volume. A three star hotel? No. Not worth the 100+ bucks/ day for the visit. Not this particular branch. Was it my fault because I stayed on the first floor?
Comment from Hotel Management
Apr 3, 2017 by Diana, Hotel Management
Dear Guest, I apologize for the odor in the room. We have addressed the issue & we appreciate your feedback. We hope we can better serve you next time.
5 out of 5
by A verified traveler

Posted Mar 30, 2017 on Hotels
Comment from Hotel Management
Apr 3, 2017 by Diana, Hotel Management
Dear Guest, We are delighted you have enjoyed your stay. We hope to be able to serve you again!