Ratings based on 219 Verified Reviews
4.7 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
for Everyoneby A verified traveler from San Benito TX
Nice hotel easy access.Posted Mar 28, 2017
Nice clean super friendly. The staff very helpful. Breakfast was good selection. Would return for future stay. The room double queen beds were comfortable.
for Everyoneby A verified traveler from miami, fl
Posted Feb 3, 2017
Staff was very warm, friendly and helpful. We were a large party in town for a wedding and they could not have been more helpful.
Posted Jan 28, 2017 on Hotels
Posted Jan 8, 2017 on Hotels
Room was great.
by A verified traveler from Texas
they kept my moneyPosted Jan 7, 2017
I made reservations with this hotel. One hour later I had to change my reservation because the work I was to do in Tomball was actually in Sugarland. I had been given incorrect information by my client. I called expedia and tried to cancel or change my stay to the same chain in Sugarland, but the hotel refused to refund or allow a transfer to another Hampton Inn. Yes, I know that is their policy. It is a bad policy, and because of that I will never stay at Hampton Inn again. I spoke with an employee that night, and they were not sold out; they would not have lost revenue because of the change. Other hotels will make exceptions to their policies in cases such as this. Stay with them instead.
Posted Jan 5, 2017 on Hotels
The shower still had previously used soap bar left in it.
Convenient and Clean HotelPosted Dec 27, 2016 on Hotels
Whenever I go to the TX Renaissance Festival, I stay at this hotel. It's clean, quiet, comfortable. The rooms are a little dark for my taste, but that's really the only issue I've ever had with the hotel and I've stayed in that hotel for the past 3 years that I have been to the renfaire.
by A verified traveler
Posted Dec 14, 2016 on Hotels
awesome beds loved the clean shower
for Everyoneby A verified traveler from San Antonio, Texas
A Welcome RetreatPosted Nov 25, 2016
Pros: Check-in was easy, and the staff was friendly.
Cons: Extra pillows would be appreciated.
Location: Texas Renaissance Festival is nearby, but only in October and November!
After spending all day at the Texas Renaissance Festival, we were all very tired. Fortunately, check-in was quick, and our room was perfect. There was even a lovely note from the housekeeping staff! We plan on staying at this hotel next year, too!
for Everyoneby A verified traveler
Posted Nov 25, 2016 on Orbitz
Great Hotel. Great location for the Renaisance Festival.