Ratings based on 285 Verified Reviews

They paid and stayed. We double-checked.
4.6 out of 5
99% of guests recommend
4.8 Room cleanliness
4.7 Service & staff
4.6 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5 out of 5
by A verified traveler

Very nice small hotel in a great area.

Posted Nov 20, 2016
Pros: The Hyatt Centric is a very nice option when traveling to the Woodlands. The staff if nice, the rooms are clean and pleasant and the location is fanta
Cons: They occasionally did not leave lotion and coffee cups, but other than that small inconsistency it was great.
Location: The location couldn't be better as there are multiple restaurants, movie theaters and shopping immediately outside your door. Fantastic locale.
The Hyatt Centric is a very nice option when traveling to the Woodlands. The staff if nice, the rooms are clean and pleasant and the location is fantastic.
4 out of 5
by A verified traveler from US

Location of the hotel is really good.

Posted Oct 24, 2016
Pros: I arrived about an hour earlier than the check in time stars, but hotel staff let me check in early. Every staff I encounter was super friendly and and helpful.
Cons: The large terrace on the 2nd floor had live music playing, so the loud music and audiences cheering could be bit noisy. The decor of the room was bit like 70's. Furnitures seemed to be bit old. Sitting on the chair by the desk resulted in having some cracked paint chips sticking on to the cloths. I've also noticed room seems to be dark. The window is small, and three lamps in the room wasn't that bright. Romantic room service dinner might be okay, but it's too dark for breakfast kind of feeling. Oh, and this hotel doesn't provide compliment Water bottle like most other hotel does. One large Water bottle was $6.00 !! I went to the next door HEV and got 6 packs of water bottle in about $1.50.
Location: The location of the Hotel was really convenient. Many shops and restaurants are in easy walking distance. Having big HEV right next door was good.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted Aug 28, 2016 on Hotels
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Aug 28, 2016 on Hotels
5 out of 5
by Olivia from Dallas

Home run!

Posted Aug 27, 2016 on Hotels
So happy to find this place; will def stay here again
5 out of 5
by A verified traveler

Outstanding birthday stay !

Posted Aug 24, 2016
Pros: Everything especially convenience to concert.
Cons: Sports channels....root
Location: Concerts ,shopping and dining!!!!!
We seriously enjoyed our stay staff was above and beyond expectations.Only thing I would suggest is to add the Root station to cable missed the Astros!!! Jason and the rest of bar area were great and front desk and Alicia our housekeeper were also on point!!!!
5 out of 5
by casey

This traveler left a rating score only Posted Aug 24, 2016 on Hotels
5 out of 5
by Rebecca

This traveler left a rating score only Posted Aug 22, 2016 on Hotels
5 out of 5
by Alissa

This traveler left a rating score only Posted Aug 19, 2016 on Hotels
3 out of 5
by Kelley from San Angelo

Rude receptionist

Posted Aug 16, 2016 on Hotels
I booked my room on-line weeks in advance and paid for it in full before arrival. When I arrived to check in 20 minutes after 3pm the desk clerk informed me that there would be a 20 minute wait before a room would become available (I had just finished driving for five hours). I chose to be patient and wait. An hour later I approach the front desk only to witness a couple being greeted kindly as they approach the desk and given a room key without a moment's hesitation. When I asked about my room key, she took her time looking for a room with no apology for the wait knowing full well my room was paid for...there were other instances of rude or snide remarks made by the reception clerks but this will suffice.