Ratings based on 161 Verified Reviews

4.7 out of 5
98% of guests recommend
4.8 Room cleanliness
4.7 Service & staff
4.7 Room comfort
4.8 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

in town to visit family for Christmas.

Posted Dec 29, 2016
Everything great. Most especially the lady at the front desk on the night shift, I think it is 3:00 to 11:00 shift on Christmas eve, was very kind and helpful. And the front desk lady Polly the next morning, also very nice. Good breakfast.
Comment from Hotel Management
Dec 30, 2016 by General Manager, Hotel Management
We are so happy that you chose to stay with us while visiting your family. It is our pleasure to be here for you and to have you as our guest. We look forward to welcoming you next time you're in town.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Dec 17, 2016
Nice facility, good courteous staff, well cared for.
Comment from Hotel Management
Dec 20, 2016 by General Manager, Hotel Management
Thank you so much for your feedback! We love being here for you, and we're especially glad to hear that you enjoyed your stay with us. We'll look forward to welcoming you again in the future!
3 out of 5
by A verified traveler

Smelly hotel

Posted Dec 14, 2016 on Hotels
The hotel smelt funny it kinda made me sick to.my stomach. The rooms could use some air freshers
Comment from Hotel Management
Dec 18, 2016 by General Manager, Hotel Management
Thank you for your feedback. We're sorry to hear that you encountered a problem during your stay. We will use your feedback to make improvements to our hotel. Whenever you stay with us, please let us know if anything is less than satisfactory so that we can correct it right away. It is our desire and intention that every guest have a comfortable and enjoyable stay with us. We will continue to strive to toward that end. Thank you again for your feedback, and thank you for being our guest. We hope to welcome you again in the future.
1 out of 5
by A verified traveler

Stinky and Moldy

Posted Dec 11, 2016 on Hotels
I usually don't spend a lot on a hotel when traveling but this time was different. I spent the extra money expecting a cleaner and nicer hotel. One thing I did not see in the reviews is the smell of this place. My face instantly clogged up from the smell of mold/mildew in the hotel. I stayed on the second floor and even asked to switch rooms- thinking that would help. (Note: The first floor smelt a little better... I should have moved downstairs) I moved to a room that smelled worse and I was too embarrassed to tell them that It wasn't the room but apparently the whole floor. So this is a warning, friendly service but don't waste your money here. I can assure you, you will consider leaving and finding a new hotel room, like I did. I sprayed the room with my perfume and even wiped the walls with a wash cloth and soap just to mask the smell. I will never stay at a La Quinta ever again and rest assured I will warn as many people as I can about this hotel chain. DO NOT STAY HERE UNLESS YOU CAN'T SMELL. SERIOUSLY, Go to ANY other hotel.
Comment from Hotel Management
Dec 13, 2016 by General Manager, Hotel Management
We are so sorry to hear that you felt disappointed with your stay. This is definitely not the experience we want you to have when staying with us! It Is always our desire and our intention that all our guests have a comfortable and enjoyable experience with us. We are using your feedback to investigate and see what corrections may be needed to ensure that this doesn't happen again. We hope you'll give us another chance to demonstrate our commitment to providing an excellent experience for all our guests.
5 out of 5
by A verified traveler

Posted Dec 1, 2016 on Hotels
Comment from Hotel Management
Dec 20, 2016 by General Manager, Hotel Management
Thanks so much for your feedback! We're happy to hear that you enjoyed your stay with us. We hope to welcome you again the next time you're in town!
4 out of 5
Recommended
for Couples
by A verified traveler

Posted Dec 1, 2016
Pros: Room size
Good experience the hotel is difficult to get to due to freeway access.
Comment from Hotel Management
Dec 2, 2016 by General Manager, Hotel Management
Thank you for staying with us. We're sorry that the way the 69 bypass was built can make it tricky to find the hotel, even though we're right on the 69 service road. We are always more than happy to guide guests in when needed, so feel free to give us a call. We're glad you found us, and especially glad that you enjoyed your stay.
5 out of 5
by A verified traveler

Posted Nov 30, 2016 on Hotels
Comment from Hotel Management
Dec 2, 2016 by General Manager, Hotel Management
Thanks for your feedback. We're glad you enjoyed your stay with us, and we hope to see you again!
5 out of 5
Recommended
for Everyone
by A verified traveler

One night stay

Posted Nov 23, 2016
Most excellent facility. Polly made sure we were informed about regarding the facility and enem gave me a sewing kit so that I could fix a loose button. Room was very clean and spacious.
Comment from Hotel Management
Nov 25, 2016 by General Manager, Hotel Management
Thank you for staying with us. And thanks for your feedback! We agree that Polly is awesome! We're so glad you enjoyed your stay with us, and that you had the chance to experience our heartfelt hospitality. We hope to see you next time your travels bring you this way!
5 out of 5
by A verified traveler

Posted Nov 18, 2016 on Hotels
Comment from Hotel Management
Nov 20, 2016 by General Manager, Hotel Management
Thank you for your feedback! We hope to see you soon.
4 out of 5
by A verified traveler

Pleasant stay

Posted Nov 14, 2016 on Hotels
The front desk staff were awesome! We went for a wedding and were unsure of the best way to get there. She pulled up the location and we got there no problem.
Comment from Hotel Management
Nov 18, 2016 by General Manager, Hotel Management
Thank you for your feedback. We are more than happy to do everything we can to make your experience with us and our town as enjoyable and easy as possible. We'll look forward to seeing you next time you're in town!