Ratings based on 521 Verified Reviews

3.1 out of 5
62% of guests recommend
3.2 Room cleanliness
3.4 Service & staff
3.1 Room comfort
2.9 Hotel condition
Expedia Verified Reviews
3 out of 5
Recommended
for Everyone
by A verified traveler

It was acceptable, for one night stay,

Posted Apr 22, 2017
Pros: Easy check in an out, pleasant clerks, an decent breakfast, an on time too.
Cons: Keep the price as shown on the site.
Location: As I said earlier, not a great location, difficult to locate from the freeway. Close to the mall, an shopping.
Took a while to locate, as it was off the freeway a bit, had to look closely. The price did increase three dollars over what was shown. That was not expected. No bathroom near bye at check in. The breakfast was on time, an acceptable, with waffles to cook, milk , coffee, juices an two kinds of cerial. No fruit, or fresh rolls tho. The TV was really good, noise from nearby rooms, as the walls are very thin. Not a very good location, difficult to get back on the freeway, even early at 0630, long drive to an on ramp. Handicap parking was close to the room,, an nice wide spaces. Bed was good, fairly comfortable, AC did work but was noisy. If you are a lite sleeper, maybe try another location.
3 out of 5
Recommended
for Everyone
by A verified traveler from Spring/Woodlands, TX.

Posted Mar 20, 2017
Clean and reasonably priced but noisy, close to major freeway
Comment from Hotel Management
Apr 8, 2017 by KC, Hotel Management
To our Loyal Guest. I want to thank you for giving us a feedback so that we can improve to guest expectations. I also want to apologize for any inconvenience that you may of experienced. We hope to have any issues updated before you next stay in the near future.
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice location

Posted Mar 5, 2017
A little distraction from other rooms. Seems noise buffer isn't considered.
Comment from Hotel Management
Mar 6, 2017 by KC, Hotel Management
To our valued guest, I want to thank you for taking some time and giving us the feedback. I also want to apologize for the distraction and any inconvenience that this may caused. We try to make our guests stay as comfortable as possible and we hope to see you soon in the near future.
3 out of 5
by A verified traveler

Hotel location was good, and the Customer Service

Posted Feb 20, 2017
Cons: Pest control
There was a roach in the room and there where no plugs for us to charge our phones. The cable went out the first night for about 2 hours, but it wasn't that bad
Comment from Hotel Management
Feb 27, 2017 by KC (Supervisor on Duty), Hotel Management
Dear Valued Guest, I want to apologize for any inconvenience that you may of experienced during your stay. We try our best to make our guests stay the best when they stay with us, away from home. I will double check with the front desk staff and/or housekeeper to find out which room this was so that we can take care of any issue. Once again I want to apologize and hope to see you in the near future.
2 out of 5
by A verified traveler

Posted Dec 12, 2016 on Hotels
The Hotel is very old and run down. The conditions of the inside is rough need paint repair and updating. I saw nothing appealing about the breakfast and the coffee was very watered-down. I don't think I'll be going back to this hotel.
Comment from Hotel Management
Feb 1, 2017 by General Manager, Hotel Management
Dear Guest, I apologize and am concern that you did not have an outstanding experience during your stay. I do want to thank you for bringing this to my attention and hope that we do meet your standards on your near future stay at our location.
5 out of 5
by A verified traveler

Posted Nov 7, 2016 on Hotels
Comment from Hotel Management
Dec 2, 2016 by General Manager, Hotel Management
Thank you for your feedback. Do let us know if there is anything that we can do to improve our service. You can directly reach us at the hotel anything. Hope to see you in the near future. Super 8 Spring.
4 out of 5
by A verified traveler

Posted Nov 6, 2016 on Hotels
Comment from Hotel Management
Dec 2, 2016 by General Manager, Hotel Management
Thank you for your feedback. Do let us know if there is anything that we can do to improve our service. You can directly reach us at the hotel anything. Hope to see you in the near future. Super 8 Spring.
5 out of 5
by A verified traveler

Posted Oct 24, 2016 on Hotels
Comment from Hotel Management
Dec 2, 2016 by General Manager, Hotel Management
Thank you for your feedback. Do let us know if there is anything that we can do to improve our service. You can directly reach us at the hotel anything. Hope to see you in the near future. Super 8 Spring.
3 out of 5
by A verified traveler

You can find better but...

Posted Oct 22, 2016 on Hotels
The room was small, and the wifi was "spotty" at best. But the room did have coffee, mini-fridge, and microwave. No bugs, but a few random hairs. I've been in better room in this price range, but I've also seen worse. It's kinda middle of the road for a cheap motel.
2 out of 5
by A verified traveler

Not great

Posted Sep 18, 2016
The room had a very bad odor. It must have been a smoking room at some point because there were cigarette burns in the carpet and comforter. I didn't feel clean in that room.