Ratings based on 588 Verified Reviews

4.3 out of 5
95% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
4.4 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Families
by A verified traveler

Stacation best

Posted Jul 3, 2017
We enjoy our stay all the time! Room was comfortable. Breakfast was good. Pool was excellent.
Comment from Hotel Management
Jul 11, 2017 by Leeann Taylor, Hotel Management
Thank you for your review. We are pleased to hear that you enjoyed your stay with us. We look forward to another opportunity to serve you again soon.
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel for a family getaway

Posted Jun 24, 2017
We had a great relaxing time spending most of the time pool side. The splash pad and baby pool are great for young child. Making Smores was a great activity for the kids as well as the family movie to close out the night.
Comment from Hotel Management
Jun 26, 2017 by Leeann Taylor, Hotel Management
Thank you for your review. We are so pleased to hear that you enjoyed your time pool side during your stay. We look forward to seeing you and your family again this summer.
4 out of 5
Recommended
for Everyone
by A verified traveler from Montgomery, TX

Nice hotel with lazy river

Posted May 16, 2017
Clean rooms, comfortable beds, nice pools and a lazy river in a great Woodlands location. You need to get out to the pool early to get a good spot. Buildings 4 and 5 are closest to the pool.
Comment from Hotel Management
May 16, 2017 by Leeann Taylor, Hotel Management
Jessica, Thank you for sharing your Resort experience. We're pleased to hear you enjoyed our lazy river and Forest Oasis Waterscape. We look forward to you visiting us again.
5 out of 5
Recommended
for Everyone
by A verified traveler from g

Beautiful hotel!

Posted May 15, 2017
So happy with absolutely everything from the staff to the food and room quality, we very much enjoyed our stay. Must check out Robards for fantastic steak and a very impressive wine selection. Five stars !
Comment from Hotel Management
May 15, 2017 by Leeann Taylor, Hotel Management
Andrea, Thank you so much for sharing your review. We're pleased to hear how much you enjoyed our hotel and Robard's during your visit. We look forward to serving you again soon.
5 out of 5
Recommended
for Everyone
by A verified traveler

Good value comfortable Resort hotel

Posted May 6, 2017
Some bits were looking a little tired but that is made up by fantastic staff who will go the extra mile to help you. Nothing was ever too much trouble. Everyone was smiling! Excellent food, even though they are American portion sizes. Everything fresh daily. It really could do with more parking by the rooms.
Comment from Hotel Management
May 8, 2017 by Leeann Taylor, Hotel Management
Thank you for your feedback. We are so glad that yo enjoyed our customer service and excellent food. We look forward to seeing you again soon.
5 out of 5
by Jennifer

Great stay!

Posted Apr 21, 2017 on Hotels
Great in every way, except the elevator smelled like mildew.
Comment from Hotel Management
Apr 24, 2017 by Leeann, Hotel Management
Jennifer, Thank you for sharing your feedback with us. We appreciate your comment and have resolved the issue. We look forward to serving you again soon.
5 out of 5
by William

Vacation in Paradise only minutes away

Posted Apr 21, 2017 on Hotels
We have stayed here numerous times and ALWAYS impressed with how courteous and accommodating the staff is. If you want a high end, clean, comfortable place with great food and helpful staff, this is it! No doubt, a well managed facility. I always stay here when visiting the Woodlands, without a second thought. and I didn't even mention how nice and clean the pool is...
Comment from Hotel Management
Apr 24, 2017 by Leeann, Hotel Management
William, Thank you so much for your continued business. We're happy to be your vacation destination. We look forward to you visiting us again soon.
3 out of 5
by Annie

Posted Apr 18, 2017 on Hotels
Rude service
Comment from Hotel Management
May 16, 2017 by Leeann, Hotel Management
Annie, We're sorry to hear that your customer service experience didn't exceed your expectations. Please contact us directly we so may have the opportunity to reinstate your trust in The Woodlands Resort.
5 out of 5
by shannon

Wonderful quiet place to stay

Posted Apr 17, 2017 on Hotels
I absolutely was impressed with the resort from check in to check out. The staff was so nice, the hotel is so quiet and the rooms were just great! We had a golf course view and it was so beautiful and the many seating areas in and outside were so thoughtful and nice. The buildings are very well taken care of and the grounds are very well manicured with a lot of thought on making it look natural with native flowers, grasses, etc. The ponds with the fountains were great and the sound of the frogs at night when you walk past was awesome. You felt like you were part of nature. I would definitely stay here again. My only issue was the shower- the water pressure could have been better but it wouldn't stop me from staying again or recommending anyone else to stay. It is also kid friendly with the pools and the little water park.
Comment from Hotel Management
Apr 19, 2017 by Leeann, Hotel Management
Shannon, Thank you so much for sharing your Resort experience. We're glad to hear how much you enjoyed our serene environment and natural surroundings. We look forward to you staying with us again.
5 out of 5
by Adriana

Girls getaway

Posted Apr 17, 2017 on Hotels
This place is amazing!!! I totally recommend it. It's relaxing gives a sense that you're totally away but close enough to all the Woodlands spots to eat drink shop and go dancing!!
Comment from Hotel Management
Apr 19, 2017 by Leeann, Hotel Management
Adriana, Thank you so much for choosing The Woodlands Resort for your girls getaway destination! We're pleased to hear how much you enjoyed our secluded atmosphere conveniently located close to the nightlife in The Woodlands. We look forward to you all returning soon.