Ratings based on 504 Verified Reviews

4.5 out of 5
89% of guests recommend
4.7 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Mar 20, 2017
Good location. Enjoyed walking the canal area. Everything within walking distance.
2 out of 5
by A verified traveler

Posted Mar 5, 2017
They overcharged me for extending my stay from 11 am to 1 pm
5 out of 5
by Amanda

Posted Dec 22, 2016 on Hotels
Company Xmas party. Great Venue. Beautiful Room view. Wonderful Staff. Had a great stay!!
5 out of 5
by Kim

Convenient and beautiful

Posted Dec 21, 2016 on Hotels
Perfect local for Christmas shopping.
3 out of 5
by A verified traveler from The Woodlands

For the location and the price...

Posted Dec 18, 2016
To start off the valet guys were fantastic they were extremely cordial and even remembered your name. The hotel lobby was fairly impressive, but the rooms were sort of old-school. They look to be dated, and for its location and price, extremely underwhelming!
5 out of 5
Recommended
for Everyone
by A verified traveler

Great night with kids

Posted Dec 16, 2016
Stayed for one night with kids....boys night. Had a great time. Sitting outside by the fire was a bonus. Staff was very friendly.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Nov 23, 2016 on Hotels
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Nov 21, 2016 on Hotels
5 out of 5
Recommended
for Everyone
by A verified traveler from US

This hotel saved my vacation.

Posted Nov 8, 2016
I had been staying the previous two nights at a less than clean hotel. My son was staying at the Woodlands Waterway and told me to come over there for my last night in town. It was like an oasis. It was clean, the staff was welcoming, and the ambiance was lovely.
5 out of 5
Recommended
for Everyone
by A verified traveler from Bay City, TX

Perfect Location- Great Conference Space

Posted Oct 31, 2016 on Orbitz
Location: There are lots of great restaurants and bars within walking distance.
I stayed at the hotel for a work related conference and was very pleased. The hotel staff was exceptionally customer service oriented, friendly and courteous. The meeting spaces were ample and the food served at meal times was quite good. I would recommend this hotel to any company looking to host a conference.