Ratings based on 50 Verified Reviews

4.7 out of 5
95% of guests recommend
4.8 Room cleanliness
4.7 Service & staff
4.8 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
5 out of 5
by Annette

Fantastic hotel and service

Posted Nov 21, 2017 on Hotels
We spent the last night of our holiday in South Africa at the Nova Constantia and it was the highlight of our trip. From the moment Lee greeted us and offered us welcome drinks to the moment we left we had a fabulous time. The hotel is a gem in a wonderful peaceful location in the heart of the Constantia wine area. The gardens and pool are lovely and the rooms very smart with one of the most comfortable beds I have slept in. But the best thing was the service. Lee’s recommendations for meals and activities were spot on - dinner at Buitenverwachting (Ceasar salad starter!), fantastic eggs royale for breakfast, a wonderful hike around Silvermine Dam and lunch at Constantia Glen. There were delays to the Uber service collecting us from dinner so Lee came and collected us himself. As our room wasn’t needed immediately he also allowed us use of it until our 5pm departure to the airport. I have travelled extensively and stayed at many hotels but never have I experienced such wonderful service. When we return to South Africa I shall make sure to book a longer stay at Nova Constantia Residence.
Comment from Hotel Management
Nov 23, 2017 by 0217948746, Hotel Management
Hi Nikolaas & Chantal. Thank you very much for reviewing your experience of our property. We certainly strive to exceed the every expectation of your stay with us as our guest. We would certainly love to host you again. Regards, Lee Dicks - GM
5 out of 5
by Elizabeth

Beautiful place to stay.

Posted Jan 10, 2017 on Hotels
Professional and friendly staff. Peaceful and really beautiful property. Enjoyed two nights at Nova Constantia and would certainly stay here agin.
Comment from Hotel Management
Jan 13, 2017 by General Manager, Hotel Management
Thank you for your feedback & we always strive to exceed expectations. Regards, Lee Dicks - GM here at Nova Constantia Boutique Residence
5 out of 5
by A verified traveler

Great find

Posted Nov 15, 2016 on Hotels
Great stay here shame it was only for 1 night. From the moment we arrived we enjoyed it- the place was clean, well decorated and inviting when we arrived. We were greeted by Lee who offered us a welcome drink when we arrived (which was a lovely touch) as we got checked in while sitting in the beautiful garden. Our luggage was taken straight to the room. The room was nice and spacious with views of the pool. There were his and hers sinks and a walk in shower and bath which was lovely. The bed was also very comfy. They had a minibar, lovely toiletries, bathrobes, slippers, safe, desk, TV. The morning we left we got up after breakfast was finished and Lee and his team went above and beyond to provide us with something to eat on our journey. The place is lovely and the staff make it all the better. Cant wait for our next visit.
5 out of 5
by Jacques

Excellent business stay

Posted Aug 27, 2016 on Hotels
Very good property in a beautiful area, not far from the city.
Comment from Hotel Management
Nov 8, 2016 by General Manager, Hotel Management
Hi Jacques. It was certainly an absolute pleasure to host you in our little piece of paradise. The team will certainly enjoy exceeding your expectations further on your next visit to our property. Regards, Lee Dicks & the team
5 out of 5
Recommended
for Everyone
by A verified traveler from Manchester

Nova beautiful

Posted Aug 17, 2016
Just absolutely splendid. Great hospitality and friendly and engaging service with genuine smiley faces. Special thanks to Lee and Hannah.
Comment from Hotel Management
Nov 8, 2016 by Lee, Hotel Management
Hi Muhammad. It was certainly an absolute pleasure to host you in our little piece of paradise. The team will certainly enjoy exceeding your expectations further on your next visit to our property. Regards, Lee Dicks & the team
5 out of 5
by Bryan

Posted May 30, 2016 on Hotels
Comment from Hotel Management
Nov 8, 2016 by General Manager, Hotel Management
Hi Bryan. It was certainly an absolute pleasure to host you in our little piece of paradise. The team will certainly enjoy exceeding your expectations further on your next visit to our property. Regards, Lee Dicks & the team
4 out of 5
by Daniel from Johanesburg

Posted Apr 1, 2016 on Hotels
Quiet hotel in quiet neighborhood.
4 out of 5
by Peter from Johannesburg

Room with a view

Posted Feb 23, 2016 on Hotels
Location a bit out of the way, but Constantia is a lovely suburb. Breakfasts were excellent. Room was outstanding - large, well designed, great views!
Comment from Hotel Management
Jun 11, 2016 by 0217948746, Hotel Management
Hi Peter, thank you for your wonderful feedback as we always strive to exceed expectations. Regards, Lee Dicks - GM
5 out of 5
Recommended
for Everyone
by A verified traveler from Fayetteville, NC

Outstanding service!

Posted Feb 11, 2016
Pros: Everything - excellent service, cleanliness, great breakfast -- did I mention the service? :)
Cons: Nothing!
Location: Steenberg Golf Club and Tokai Blue Route Mall.
Hannah and Georgina were simply fantastic! My experience of 5- or 4-star hotels is that the staff is generally snooty or condescending. I did not experience any of this "attitude" with the staff of Nova Constantia. I plan to return with friends and family!
Comment from Hotel Management
Apr 7, 2016 by Lee, Hotel Management
Hi there, thank you for your wonderful feedback as we always strive to exceed expectations. Regards, Lee Dicks - GM
5 out of 5
Recommended
for Everyone
by A verified traveler from Berkshire Uk

Quiet and private base close to Cape Town

Posted Dec 29, 2015
Excellent room and service.Good base in Constantia for city and coast.Very private and quiet.Only 8 rooms.
Comment from Hotel Management
Apr 7, 2016 by Lee, Hotel Management
Hi Brian, thank you for your wonderful feedback as we always strive to exceed expectations. Regards, Lee Dicks - GM