Posted Jul 11, 2016 on Hotels
I was very disappointed that the entrance into the hotel was closed due to construction, had to follow detour signs to find a way into the hotel. In addition at least half of the hotel parking was taken by utility vehicles.
Had I known all of this, I would not have booked this hotel. There were only two luggage racks, neither rolled easily and both needed to be cleaned. All the personnel were very nice, other than that, I have no positives.
Comment from Hotel Management
Jul 18, 2016 by Cinnjay, Hotel Management
Dear Mr. Henrietta,
Thank you for your business stay and feed back. We apologize for the dissatisfaction of your stay. We take the time to listen to your constructive comments so we can continually improve our services. We hope for another opportunity to exceed your expectations.