Ratings based on 60 Verified Reviews

They paid and stayed. We double-checked.
3.7 out of 5
80% of guests recommend
3.9 Room cleanliness
4.0 Service & staff
3.9 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5 out of 5
by A verified traveler from mass

gps

Posted Aug 28, 2016
Pros: clean, quiet room
Location: resturants and other stores nearby
my gps had me going around in circles getting there, could see the hotel but new construction on roads perhaps had me going elsewhere. Finally called and they got me there
Comment from Hotel Management
Aug 29, 2016 by Sbhavan, Hotel Management
Dear Ted, We appreciated your business and the review feedback. It’s a great feeling to all of us, when guest enjoy their stay. Our business is to serve in best possible way and learn from our guest their needs and make daily improvements. Please plan your next trip in our area and consider our hotel as your first choice. Thank You
1 out of 5
by A verified traveler

Posted Aug 2, 2016
Broken door handles that no one ever came to fix. Dirty sink and floor. No one ever addressed our issues
Comment from Hotel Management
Aug 29, 2016 by Sbhavan, Hotel Management
Please accept our sincere apologies for the disappointments you experienced during your stay. Our goal is to not only meet the needs of each and every guest we serve, but to exceed your expectations to make your stay as pleasant and comfortable as possible. It is unfortunate that we fell short in achieving this goal in regards to your experience. We are working diligently to resolve these sorts of problems so future guests do not experience similar disappointments. Thank you for taking the time to provide us with your feedback, as it enables us to determine our areas of improvement and devise solutions so we can improve our services and satisfy our guests. Thank You
5 out of 5
by A verified traveler from meridian ms

Nice refreshing hotel

Posted Mar 13, 2016
We loved it from the minute we walked in. The lobby area was more like a living room than a hotel lobby. It has a very welcoming atmosphere and the staff just added to it! They were so friendly. We not only felt welcomed but like we belonged also.
Comment from Hotel Management
Mar 13, 2016 by JayCinn, Hotel Management
Dear Jimmy & Celina, Thank you for your wonderful remarks, which I have shared with our staff. We want to make sure the hot spa switch be turned on before you want to use for pleasure. We are thrilled to hear that you enjoyed your stay, and look forward to welcoming you back soon.
3 out of 5
by A verified traveler

Convenient

Posted Mar 1, 2016
It is iin a food location and cki. Lose to the interstate
Comment from Hotel Management
Mar 2, 2016 by CINNJay, Hotel Management
Dear Guest, Thank you for staying and the feed back. We are glad you enjoyed the convenience of the location. We will be glad to have you stay with us on your next trip.
4 out of 5
by A verified traveler

Posted Feb 23, 2016
Parking lot was the only issue. Otherwise a great stay.
Comment from Hotel Management
Feb 26, 2016 by JayCinn, Hotel Management
Dear Guest, We appreciated your business and the review feed back. Its a great feeling to all of us, when guest enjoy their stay. Our business is to serve in best possible way and learn from our guest their needs and make daily improvements. Please plan your next trip in our area and consider our hotel as your first choice.
5 out of 5
by A verified traveler from Florence, AL

Nice hotel with pleasant staff

Posted Dec 27, 2015
We had a very nice stay. The room was well cared for and the bed was reasonably comfortable. Very large bathroom area. Also had a refrigerator and microwave, which would have been nice had anyplace been open that day to buy any food (Christmas day). Overall was very pleasant and would stay again.
Comment from Hotel Management
Dec 30, 2015 by CINNJay, Hotel Management
Dear Mr. Joel, It was pleasure in serving you during the holidays. We appreciated the business and feed back to my staff. I have shared the experiance you had at the hotel. You have a personality to inspired and uplift my staff. Please visit us again on your next trip.
2 out of 5
by A verified traveler

Dirty, dirty, dirty

Posted Nov 9, 2015
The hotel staff was very nice, however our sheets were covered in yellow stains, our comforters had spots of dingy brown, and even our towels had stains on them! One even looked like a mechanic had just wiped his hands on it! It was my first experience at a Country Inn and Suites and regrettably my last!
Comment from Hotel Management
Nov 20, 2015 by CINNJAY, Hotel Management
Dear Guest, You will be happy to know that, as a result of guest feedback like yours, we have implemented the following changes - all house keeper to verify any spot on linen and must reject if there is any type of spots on linens…”” Please visit us on your next trip.
5 out of 5
by A verified traveler

Loved it!

Posted Nov 2, 2015
Very nice hotel with in driving distance of Downtown Atlanta! Very nice hotel staff!
Comment from Hotel Management
Nov 3, 2015 by CINNJAY, Hotel Management
Dear Anonymous Guest, We the staff enjoy serving you. All guest are special to us and when the guest give us review and state they have enjoyed the stay. It makes us feel our work is worth while and rewarding when we go home share with our family. Please visit us again and give us opportunity to serve you.
5 out of 5
by A verified traveler from North Carolina

Love this hotel!

Posted Oct 31, 2015
We checked in on 10/30/15, we had requested a pet friendly room with a roll in shower, but when we got to our room, it had a regular shower so my husband went downstairs and Melissa was working the front desk, she gladly moved us to a room with everything we had asked for, she was very nice and great about making sure we were happy! Nice, spacious rooms with the most comfortable bed I've ever slept on! The indoor pool is relaxing and their continental breakfast is delicious! It's within a 20 or so minute drive from downtown Atlanta, perfect for us! We will definitely be staying here again when we come back next year!!!
Comment from Hotel Management
Nov 4, 2015 by CINNJAY, Hotel Management
Dear Ms. Karla, We the staff enjoy serving you. All guest are special to us and we take pride in serving you. We want to make sure the room is right for the guest in special need. We welcome if guest bring the concern to us immediately and we will try all our effort to accomodate your need. Please visit us again and give us opportunity to serve you.
5 out of 5
by A verified traveler

Great hotel near the horse park, very convenient.

Posted Oct 16, 2015
Very convenient restaurants nearby. Just 6 miles from horse park. Very comfortable beds.
Comment from Hotel Management
Oct 21, 2015 by CinnJay, Hotel Management
Dear Anonymous Guest, You are absolutely right, our location is best suitable for horse park, shopping and restaurants of your liking within a mile. We appreciated your stay and feed back. Visit us again and enjoy with the great time availble to you and family.