Ratings based on 181 Verified Reviews

4.2 out of 5
85% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler

Posted Apr 10, 2017
There was an overwhelming smell, like staff had used Febreeze, upon entering room. There was visible mold in shower, the tiles on floor were dirty/cracked and there was dried food on the pull out couch sheets. Overall, very disappointing.
Comment from Hotel Management
May 10, 2017 by GM, Hotel Management
Dear Anonymous, I want to apologize for your condition of your suite. This is unacceptable and have been addressed. We appreciate your comments and will use as a training point. Sincerely, Tammy Griggs-Worley General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice

Posted Mar 25, 2017
It was a really nice hotel. I love the fact it had a indoor swimming pool that I could let the kids play in along with a hot tub for me to relax.
3 out of 5
Recommended
for Everyone
by A verified traveler from mobile, alabama

It's okay, probably won't stay again.

Posted Feb 24, 2017
The a/c in our room was so loud. At check in, the lady didn't want to change our room to an accessible room, which we needed. But afterwards she eventually did, didn't see what the big hassle was. You obviously see someone is in a wheelchair so why would you give us trouble. Next time we plan on staying back at the CourtYard.
4 out of 5
by A verified traveler

It is wat u make it.

Posted Nov 15, 2016 on Hotels
Was in town for a memorial service, it was nice & convenient.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Nov 1, 2016 on Hotels
5 out of 5
by A verified traveler

Posted Oct 23, 2016 on Hotels
Great location, great bed, friendly staff
Comment from Hotel Management
Oct 26, 2016 by General Manager, Hotel Management
Dear Verified Traveller, Thank you for your kind words will enjoy sharing with the Team! As always "Thank you" for choosing Holiday Inn Express for your accommodations, we enjoyed having you! Sincerely, Tammy Griggs-Worley General Manager and Staff of HIE Conyers, GA
5 out of 5
by A verified traveler

Evacuation kindness

Posted Oct 11, 2016 on Hotels
We evacuated here during the hurricane and from the minute we walked in, every single person made us welcome and comfortable. The manager let us check in hours early, let us eat breakfast even before checking in, and invited our kids to use the pool. Even the housekeepers left us little notes wishing our family well. In a time of great stress, I was truly touched by the sincere kindness of this incredible staff. Room was clean and comfortable, too. Thank you to everyone who made a tough time more bearable!
Comment from Hotel Management
Oct 26, 2016 by General Manager, Hotel Management
Dear Evacuation Guest, Well we want to Thank You, for choosing to stay with us. We were thrilled to be able to accommodate so many of the evacuees from Hurricane Matthew. We hope all was well with your home and family. Any time you need to get a way, come see us again! Sincerely, Tammy Griggs-Worley General Manager and Staff of HIE Conyers, GA
4 out of 5
by A verified traveler

Convenient, clean hotel

Posted Sep 20, 2016 on Hotels
Friendly staff, lots of housekeepers
Comment from Hotel Management
Oct 26, 2016 by General Manager, Hotel Management
Thank you for taking the time to write a short note of your stay with us, we enjoyed having you all with us. We love to share our southern and friendly hospitality to all our guest! Sincerely, Tammy Griggs-Worley General Manager and Team Conyers
3 out of 5
by A verified traveler

This traveler left a rating score only Posted Sep 19, 2016 on Hotels
2 out of 5
by A verified traveler from Tallahassee, Fl

Posted Sep 19, 2016 on Orbitz
Staff was very kind and helpful. But in first room the A/C in the room did not work. They sent someone to fix it, but couldn't. They moved us to a second room where the A/C did work, but leaked water. So the floor was soaked. When someone came to work on that unit, he walked in without knocking while my wife was breast feeding our child.
Comment from Hotel Management
Oct 26, 2016 by tammy@noblemgmt.com, Hotel Management
Dear Frank, I am terribly sorry for the unprofessionalism of our staff. It is our policy to knock and call out every time we enter a room even if we think it might be vacant. My apology as well for all the AC issues you encountered. Sincerely, Tammy Griggs-Worley General Manager