Room, 2 Double Beds, Accessible, Non Smoking (Bathtub w/ Grab Bars) | Premium bedding, desk, laptop workspace, iron/ironing board

Reviews of La Quinta Inn & Suites by Wyndham Atlanta Conyers

2.5 out of 5

Reviews

8.2

Very Good

Rating 10 - Excellent. 502 out of 1000 reviews" "
Rating 8 - Good. 226 out of 1000 reviews" "
Rating 6 - Okay. 121 out of 1000 reviews" "
Rating 4 - Poor. 80 out of 1000 reviews" "
Rating 2 - Terrible. 71 out of 1000 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Tracey, Carrollton

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay
Stayed 1 night in Mar 2024
Response from Front Desk on Apr 22, 2024
Dear Tracey,We sincerely appreciate you taking the time to share with us your experience at LaQuinta Inn & Suites Atlanta, Conyers. On behalf of our entire team, thank you for allowing us to serve you.

2/10 Terrible

Alice Denise

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities
The property was run down and unkept. The staff was never at the front desk, the elevator was disgusting, the room bedding was dirty and inside out, the tub was peeling, the toilet had black stuff in it that could have been cleaned, the carpet in the room was new and the counter tops were also new so that was nice. The shower was the best part it was nice and hot! Other than that I wouldn’t stay there again for free. Too scared to eat breakfast because the place was dirty so I can only imagine what the kitchen looked like. Poor experience. I have no idea how they got a rating higher than Marriott!!!
Stayed 1 night in Apr 2024
Response from Front Desk on Apr 21, 2024
Dear Alice,Thank you for your review, we greatly appreciate the time you have taken to provide us with this valuable feedback. We are very sorry to hear that you didn't have a great experience in our hotel – our mission is to provide excellent guest experiences, so we are sorry to have let you down.Thank you for bringing this information to our attention. We take these matters seriously and are working quickly to resolve the issue. We hope to have the opportunity to better serve you in the future.

6/10 Okay

Clair

Traveled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
Bathroom dirty, coffee machine broken. Property is disheveled
Stayed 1 night in Apr 2024
Response from Front Desk on Apr 21, 2024
Dear Clair,Thank you for your review, we greatly appreciate the time you have taken to provide us with this valuable feedback. We are very sorry to hear that you didn't have a great experience in our hotel, our mission is to provide excellent guest experiences, so we are sorry to have let you down. We hope to have the opportunity to better serve you in the future.

8/10 Good

Marlon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, along with great service
Stayed 1 night in Apr 2024
Response from Front Desk on Apr 17, 2024
Dear Marlon,We’re grateful for your feedback. It’s our pleasure to provide the best possible service to our guests, and we’re glad that this commitment was reflected in your visit. We look forward to the next time we’re able to serve you again. Have a wonderful day!

8/10 Good

Marlon

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the overall convenience.
Stayed 1 night in Apr 2024
Response from Front Desk on Apr 17, 2024
Dear Marlon,We sincerely appreciate you taking the time to share with us your experience at LaQuinta Inn & Suites Atlanta, Conyers. On behalf of our entire team, thank you for allowing us to serve you.

2/10 Terrible

Ward

Traveled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Tv didn’t work, no hot water, dirty toilet
Stayed 1 night in Apr 2024
Response from Front Desk on Apr 14, 2024
Dear Ward,Thank you for your review, we greatly appreciate the time you have taken to provide us with this valuable feedback. We are very sorry to hear that you didn't have a great experience in our hotel – our mission is to provide excellent guest experiences, so we are sorry to have let you down.Thank you for bringing this information to our attention. We take these matters seriously and are working quickly to resolve the issue. We hope to have the opportunity to better serve you in the future.

2/10 Terrible

Melissa Ann, Manhattan

Business traveler, Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Horrible had to switch rooms twice first room was filthy second room ac wasn’t working in hard to reach area never again
Stayed 3 nights in Apr 2024
Response from Front Desk on Apr 12, 2024
Dear Melissa, Thank you for your review, we greatly appreciate the time you have taken to provide us with this valuable feedback. We are very sorry to hear that you didn't have a great experience in our hotel – our mission is to provide excellent guest experiences, so we are sorry to have let you down. We hope to have the opportunity to better serve you in the future.

4/10 Poor

Stanford

Traveled with family
Disliked: Cleanliness, amenities
There was no exhaust fan in the bathroom. The bathroom was not clean. It seems we are paying more but getting less. The continental breakfast was terrible, no lids for the coffee cups.
Stayed 4 nights in Apr 2024
Response from Front Desk on Apr 11, 2024
Dear Stanford,Thank you for your review, we greatly appreciate the time you have taken to provide us with this valuable feedback. We are very sorry to hear that you didn't have a great experience in our hotel – our mission is to provide excellent guest experiences, so we are sorry to have let you down. We hope to have the opportunity to better serve you in the future.

6/10 Okay

Robert

Traveled with family
I like the close proximity to the highway. However, the property wasn’t very clean. The hallway had stains on the carpet and the stairwell was dirty. Also, my room carpet was’nt the cleanest and the bathroom could use a deep cleaning or remodel because the two swinging doors were just weird. The fitness was hot and didn’t have towels, cups for water or no remote control to watch either of the two televisions that were on the walls. Also, several dumbbell weights were missing. Finally, the breakfast didn’t have waffles even though there were two waffle irons on site and not in use. No Orange juice or fresh fruit which is a staple of a continental breakfast, if that was the goal!
Stayed 1 night in Apr 2024
Response from Front Desk on Apr 5, 2024
Dear Robert,Thank you for your review, we greatly appreciate the time you have taken to provide us with this valuable feedback. We are very sorry to hear that you didn't have a great experience in our hotel – our mission is to provide excellent guest experiences, so we are sorry to have let you down. We take these matters seriously and are working quickly to resolve the issue. Thank you again, we hope to have the opportunity to better serve you in the future.

2/10 Terrible

Deondre

Disliked: Staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024
Response from Front Desk on Apr 2, 2024
Dear Deondre,Thank you for your review, we greatly appreciate the time you have taken to provide us with this valuable feedback. We are very sorry to hear that you didn't have a great experience in our hotel – our mission is to provide excellent guest experiences, so we are sorry to have let you down. We hope to have the opportunity to better serve you in the future.

2/10 Terrible

Frederick

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
They do not come in and make your bed in the morning they didn’t give clean towels. Also their continental breakfast was nonexistent. They ran out of everything very early in the morning would not replace it when I told them about bringing clean towels in they told me I had to come to the front desk at night to get towels they didn’t make the beds in the morning or clean the room would never stay in that place again.
Stayed 3 nights in Mar 2024
Response from Front Desk on Mar 29, 2024
Dear Frederick,Thank you for your review, we greatly appreciate the time you have taken to provide us with this valuable feedback. We are very sorry to hear that you didn't have a great experience in our hotel – our mission is to provide excellent guest experiences, so we are sorry to have let you down. We hope to have the opportunity to better serve you in the future.

4/10 Poor

Casey

Business traveler
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Room only got serviced one out of 3 nights. Tv was connected to light switch, so turned off when the lights turned off. Didn’t clean room or replenish bathroom except one out of three nights. Front desk was lovely and friendly though
Stayed 3 nights in Mar 2024
Response from Front Desk on Mar 29, 2024
Dear Casey,Thank you for your review, we greatly appreciate the time you have taken to provide us with this valuable feedback. We are very sorry to hear that you didn't have a great experience in our hotel – our mission is to provide excellent guest experiences, so we are sorry to have let you down. We hope to have the opportunity to better serve you in the future.

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
At first glance the outside looked very shabby but when I entered the lobby and my room my opinion changed dramatically. Very clean, it smelled pleasant and there were no bugs or homeless people.
Stayed 1 night in Mar 2024
Response from Front Desk on Mar 29, 2024
Dear Karen,We’re grateful for your feedback. It’s our pleasure to provide the best possible service to our guests, and we’re glad that this commitment was reflected in your visit. We look forward to the next time we’re able to serve you again. Have a wonderful day!

4/10 Poor

Jane

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
.
Stayed 1 night in Mar 2024
Response from Front Desk on Mar 29, 2024
Dear Jane,Thank you for your review, we greatly appreciate the time you have taken to provide us with this valuable feedback. We are very sorry to hear that you didn't have a great experience in our hotel – our mission is to provide excellent guest experiences, so we are sorry to have let you down. We hope to have the opportunity to better serve you in the future.

6/10 Okay

Suzette

Liked: Cleanliness, property conditions & facilities
Check out time could have been 12 noon breakfast options could be better
Stayed 2 nights in Mar 2024
Response from Front Desk on Mar 29, 2024
Dear Suzette,Thank you for your review, we greatly appreciate the time you have taken to provide us with this valuable feedback. We are very sorry to hear that you didn't have a great experience in our hotel – our mission is to provide excellent guest experiences, so we are sorry to have let you down. We hope to have the opportunity to better serve you in the future.

6/10 Okay

jahmelia

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Hotel actually was great. Staff on the other hand was rude day of check. We did late check out. And the front desk and house keeping kept knocking at our door 1 minute after 12pm. Mine u check is 12pm they knock our door literally at 12pm waiting out side of the door. I traveled the world and never experienced such behavior. So unfortunately. Think about staying at this location is a big no.
Stayed 2 nights in Mar 2024
Response from Front Desk on Mar 29, 2024
Dear Jahmelia,Thank you for taking the time to write this review, although we do apologize if we made any errors during your stay. Our team works very hard to make sure we deliver a great experience and will make note of this. Our check out time is 11am however we do offer late check out and that request has to be communicated to the front desk. I apologize for any inconvenience you may have experienced and we hope to have the opportunity to better serve you in the near future.

8/10 Good

Raven

Stayed 1 night in Mar 2024
Response from Front Desk on Apr 14, 2024
Dear Raven,We’re so grateful that you took the time to give us a review. We do apologize if we made any errors during your stay. Our team works very hard to make sure we deliver a great experience. It was our pleasure to serve you and we hope to see you again soon. Have a wonderful day!

8/10 Good

Monique

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The best service very kind nice. Price was reasonable.
Response from Front Desk on Mar 29, 2024
Dear Monique,We sincerely appreciate you taking the time to share with us your experience at LaQuinta Inn & Suites Atlanta, Conyers. On behalf of our entire team, thank you for allowing us to serve you.

2/10 Terrible

Tiemea

Traveled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Nothing
Stayed 1 night in Mar 2024
Response from Front Desk on Mar 29, 2024
Dear Tiemea,Thank you for your review, we greatly appreciate the time you have taken to provide us with this valuable feedback. We are very sorry to hear that you didn't have a great experience in our hotel – our mission is to provide excellent guest experiences, so we are sorry to have let you down. We hope to have the opportunity to better serve you in the future.

8/10 Good

Clinton

Stayed 2 nights in Mar 2024
Response from Front Desk on Apr 11, 2024
Dear Clinton,We sincerely appreciate you taking the time to share with us your experience at LaQuinta Inn & Suites Atlanta, Conyers. On behalf of our entire team, thank you for allowing us to serve you.

6/10 Okay

Fabien

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Room was clean, bed comfortable. Staff very friendly. The AC was not working (impossible to stop the fan through the AC unit or the wall unit, i had to unplug the unit from the wall). The bathtub was very old and no longer clean. The elevator sidings in disaray. Despite a great staff, i will not be coming back.
Stayed 3 nights in Mar 2024
Response from Front Desk on Mar 19, 2024
Dear Fabien,Thank you for your review, we greatly appreciate the time you have taken to provide us with this valuable feedback. We are very sorry to hear that you didn't have a great experience in our hotel – our mission is to provide excellent guest experiences, so we are sorry to have let you down. We hope to have the opportunity to better serve you in the future.

8/10 Good

carmen

Traveled with family
I didn’t like how old and outdated this property was. It needs an update badly.
Stayed 3 nights in Mar 2024
Response from Front Desk on Mar 18, 2024
Dear Carmen,We sincerely appreciate you taking the time to share with us your experience at LaQuinta Inn & Suites Atlanta, Conyers. I will pass on your feedback to our management team. On behalf of our entire team, thank you for allowing us to serve you, we hope to see you again soon.

4/10 Poor

Matt

Business traveler, Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Would not sit on the couch and the room smelled musty.
Stayed 1 night in Mar 2024
Response from Front Desk on Mar 15, 2024
Dear Matt,Thank you for taking the time to write this review, although we do apologize if we made any errors during your stay. Our team works very hard to make sure we deliver a great experience and will make note of this so we can improve for the future. Thank you again and we hope to have the opportunity to better serve you in the future.

4/10 Poor

lisa

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
When we arrived are sink in our room was clogged up had water in it and it was dirty I called down right away they said they didn't have a room to move us so we had to stay in our room with the broken sink we checked in Friday and left Monday morning and nobody came to fix it or offered to move us the next day when rooms freed up and I was bitten up by something in our room and I'm not sure what it was .
Stayed 3 nights in Mar 2024
Response from Front Desk on Mar 12, 2024
Dear Lisa,Thank you very much for taking time to give us feedback. We're really sorry for the inconvenience you may have experienced. We have addressed this straight away to our staff and escalated it to the management for immediate action; to ensure that this incident is not repeated again. Thank you again and we hope to have an opportunity to better serve you in the future.

2/10 Terrible

Marcus

Disliked: Cleanliness, staff & service, property conditions & facilities
Staffing poor
Stayed 1 night in Mar 2024
Response from Front Desk on Mar 15, 2024
Dear Marcus,Thank you for taking the time to write this review, although we do apologize if we made any errors during your stay. Our team works very hard to make sure we deliver a great experience and will make note of this so we can improve for the future. Thank you again and we hope to have the opportunity to better serve you in the future.

10/10 Excellent

Ronald

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice spacious room an very comfortable bed
Stayed 2 nights in Mar 2024
Response from Front Desk on Mar 11, 2024
Dear Ronald,We’re grateful for your feedback. It’s our pleasure to provide the best possible service to our guests, and we’re glad that this commitment was reflected in your visit. We look forward to the next time we’re able to serve you again. Have a wonderful day!

4/10 Poor

Susan

Traveled with group, Traveled with partner, Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Shower curtain wet DIRTY and reeked of urine. Staff was nice. Room assigned wouldn’t open and waited 20mins for another room after a long day of traveling
Stayed 2 nights in Mar 2024
Response from Front Desk on Mar 11, 2024
Dear Susan,Thank you for taking the time to write this review, although we do apologize for any errors during your stay. Our team works very hard to make sure we deliver a great experience and will make note of this so we can improve for the future. Thank you again and we hope to have the opportunity to better serve you in the future.

2/10 Terrible

Audrianna

Disliked: Cleanliness, staff & service, property conditions & facilities
The trash had not been changed in days, toilet wouldn’t flush, bed was not mad, and crumbs on the counter. Nasty. Do not trust their sheets.
Stayed 1 night in Mar 2024
Response from Front Desk on Mar 11, 2024
Dear Aubrianna,Thank you for your review, we greatly appreciate the time you have taken to provide us with this valuable feedback. We are very sorry to hear that you didn't have a great experience in our hotel – our mission is to provide excellent guest experiences, so we are sorry to have let you down. We hope to have the opportunity to better serve you in the future.

10/10 Excellent

Huey

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room . Nice options. Up to date . Good breakfast. Nice staff.
Stayed 1 night in Mar 2024
Response from Front Desk on Mar 11, 2024
Dear Huey,We sincerely appreciate you taking the time to share with us your experience at LaQuinta Inn & Suites Atlanta, Conyers. On behalf of our entire team, thank you for allowing us to serve you.

4/10 Poor

Darlene

Business traveler
Disliked: Amenities
I left a $300 sonicare diamondcare toothbrush and they threw it away without even waiting for me to come and get it. That's bad customer service. Period!
Stayed 1 night in Mar 2024
Response from Front Desk on Mar 7, 2024
Dear Darlene,Thank you very much for making time to give us feedback. We're really sorry for any frustration or inconvenience you may have experienced. We have addressed this straight away to our staff and escalated it to the management for immediate action; to ensure that this incident is not repeated again. Thank you again.

8/10 Good

Jeffrey

Traveled with partner
Liked: Staff & service
Facility is a little outdated. Staff was very friendly
Stayed 1 night in Mar 2024
Response from Front Desk on Mar 7, 2024
Dear Jeffery,Thank you for taking the time to share your experience. We're sorry to hear that your recent visit wasn't up to your expectations. We take all feedback seriously, it helps us to improve our services. Thank you for allowing us to serve you, we hope to see you again.

6/10 Okay

OWEN

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Front Desk on Mar 5, 2024
Dear Owen,Thank you for taking the time to write this review, although we do apologize if we made any errors during your stay. Our team works very hard to make sure we deliver a great experience. We hope to have the opportunity to better serve you in the future.

6/10 Okay

Sylvester Jake

Disliked: Property conditions & facilities
Stayed 5 nights in Feb 2024
Response from Front Desk on Mar 5, 2024
Dear Sylvester Jake,Thank you for taking the time to write this review, although we do apologize if we made any errors during your stay. Our team works very hard to make sure we deliver a great experience and will make note of this so we can improve for the future. Thank you again and we hope to have the opportunity to better serve you in the future.

8/10 Good

Keith

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a good hotel. The staff was exceptional, very gracious and welcoming. I would definitely stay here again.
Stayed 1 night in Feb 2024
Response from Christina on Feb 27, 2024
Thank you so much for your feedback. We are delighted that you enjoyed your stay with us and we hope to see you soon!

4/10 Poor

Chris

Business traveler
Disliked: Cleanliness, amenities, property conditions & facilities
Staff was friendly. The sheets and bedding were washed but covered in multiple dark stains. One particular spot was larger than basketball size and dark brown. No towels in the bathroom. Bathroom towel rack had been torn off the wall and reattached in multiple places multiple times. Elevator doors had laminate coming off on about a two foot section. Elevator control panel held in place with blue painters tape all around it.
Stayed 1 night in Feb 2024
Response from Front Desk on Feb 28, 2024
Dear Chris,Thank you for your review, we greatly appreciate the time you have taken to provide us with this valuable feedback. We are very sorry to hear that you didn't have a great experience in our hotel – our mission is to provide excellent guest experiences, so we are sorry to have let you down.Thank you for bringing this information to our attention. We take these matters seriously and are working quickly to resolve the issue. We hope to have the opportunity to better serve you in the future.

8/10 Good

Kennesha

Traveled with family and small children
Liked: Cleanliness, staff & service
The facility overall was not bad. Cable was not working and the towels were dingy. The mattress felt like it needs to be replaced as well as the pillows. The staff were respectful and the room was clean upon my arrival. I didn’t have that typical hotel rest because the bed was not comfortable which kept me up both nights. The surrounding area was noisy even with a sound machine…Loved the restaurants being really close and all the major stores were close as well. Property was tucked away which was a good escape from the hassle of the area..
Stayed 2 nights in Feb 2024
Response from Front Desk on Feb 26, 2024
Dear Kennesha,Thank you for your review, we greatly appreciate the time you have taken to provide us with this valuable feedback. We are very sorry to hear that you didn't have a great experience in our hotel – our mission is to provide excellent guest experiences, so we are sorry to have let you down. We hope to have the opportunity to better serve you in the future.

8/10 Good

Travis, Columbia

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not a lot around it but not a bad place
Stayed 1 night in Feb 2024
Response from Front Desk on Feb 25, 2024
Dear Travis,We sincerely appreciate you taking the time to share with us your experience at LaQuinta Inn & Suites Atlanta, Conyers. On behalf of our entire team, thank you for allowing us to serve you.

4/10 Poor

CountryBoi

Stayed 1 night in Feb 2024
Response from Front Desk on Mar 20, 2024
Dear CountryBoi,Thank you for your review, we greatly appreciate the time you have taken to provide us with this valuable feedback. We are very sorry to hear that you didn't have a great experience in our hotel – our mission is to provide excellent guest experiences, so we are sorry to have let you down. We hope to have the opportunity to better serve you in the future.

8/10 Good

Harold

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Plenty of parking
Stayed 2 nights in Feb 2024
Response from Front Desk on Feb 19, 2024
Dear Harold,Thank you for taking the time to write this review, although we do apologize if we made any errors during your stay. Our team works very hard to make sure we deliver a great experience so we are sorry to have let you down. We hope to have the opportunity to better serve you in the future.

6/10 Okay

Sotero

Liked: Cleanliness
Stayed 2 nights in Feb 2024
Response from Front Desk on Feb 21, 2024
Dear Sotero,Thank you for your review, we greatly appreciate the time you have taken to provide us with this valuable feedback. We are very sorry to hear that you didn't have a great experience in our hotel – our mission is to provide excellent guest experiences, so we are sorry to have let you down. We hope to have the opportunity to better serve you in the future.

8/10 Good

CHRISTINE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All was ok
Stayed 2 nights in Feb 2024
Response from Christina on Feb 17, 2024
Thank you for your feedback and we look forward to seeing you soon!

8/10 Good

Coach

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Christina on Feb 17, 2024
Good morning and thank you so much for your feedback! We are so thrilled to hear that you enjoyed your stay and we hope to have you back soon! Christina WellsAssistant General Manager

4/10 Poor

Michaele

Business traveler, Traveled with partner
I got to the property and checked in only to be given the key card to a room that was already occupied. Went back to the desk and was told they over booked king rooms and there were only doubles left. They were apologetic and said they would add points to my account for the inconvenience however things could have gone very bad when I opened the door to someone already in bed. How do you put someone in a room that’s already occupied? Do better!
Stayed 1 night in Feb 2024
Response from Front Desk on Feb 15, 2024
Dear Michaele,Thank you for taking the time to write this review, although we do apologize if we made any errors during your stay. Our team works very hard to make sure we deliver a great experience and will make note of this so we can improve for the future. We apologize for any inconvenience you may have experienced and we hope to have the opportunity to better serve you in the future.

8/10 Good

Lisa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The beds wasnt as big as I taught and the water was running out the sink slow.
Stayed 2 nights in Feb 2024
Response from Front Desk on Feb 12, 2024
Dear Lisa,Thank you for your review. We’re sorry to hear that we did not meet your expectations. We’re constantly working to improve our service-Our mission is to provide excellent guest experiences, so we are sorry to have let you down.We take these matters seriously and are working quickly to resolve the issue. We hope to have the opportunity to better serve you in the future.

10/10 Excellent

Tanasia

Great
Stayed 1 night in Feb 2024
Response from Front Desk on Feb 7, 2024
Dear Tanasia,We’re grateful for your feedback. It’s our pleasure to provide the best possible service to our guests, and we’re glad that this commitment was reflected in your visit. We look forward to the next time we’re able to serve you again. Have a wonderful day!

2/10 Terrible

Kedrick

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
They charged me for smoking and I don’t even smoke check the review’s several people are saying the same thing
Stayed 1 night in Dec 2023
Response from Front Desk on Feb 3, 2024
Dear Kedrick,Here at LaQuinta, Atlanta Conyers, all our rooms are non-smoking rooms. We state our non-smoking policy at check in. If you have any further questions or concerns please feel free to contact the front desk.

4/10 Poor

Thomas

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I've stayed at plenty of Laquinta hotels and this one was by far the worst. Everything was dirty... carpet, elevators, lobby, and of course. The room. It was very bad. This doesn't seem like a housekeeping issue, this seems like a general hotel issue and how they don't care to maintain the hotel. I would go out of my way not to stay here again.
Stayed 4 nights in Jan 2024
Response from Front Desk on Feb 2, 2024
Dear Thomas,Thank you for your review, we greatly appreciate the time you have taken to provide us with this valuable feedback. We are very sorry to hear that you didn't have a great experience in our hotel – our mission is to provide excellent guest experiences, so we are sorry to have let you down. We hope to have the opportunity to better serve you in the future.

8/10 Good

Marcia

Liked: Cleanliness
The staff aren't the most friendly. The breakfast was not good and the room could've been a bit cleaner but overall decent stay for the price.
Stayed 3 nights in Jan 2024
Response from Front Desk on Jan 30, 2024
Dear Marcia,Thank you for your review, we greatly appreciate the time you have taken to provide us with this valuable feedback. We are very sorry to hear that you didn't have a great experience in our hotel – our mission is to provide excellent guest experiences, so we are sorry to have let you down. We hope to have the opportunity to better serve you in the future.

6/10 Okay

Gmichaell M.

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A animal was walking and running back and forth above my room for hours
Stayed 3 nights in Jan 2024
Response from Front Desk on Jan 27, 2024
Dear Gmichaell,Thank you for taking the time to share your experience. We're sorry to hear that your recent visit wasn't up to your expectations. We take all feedback seriously, and we appreciate your honest feedback.We apologize for any inconvenience or frustration you may have experienced. Thank you again, we hope to have the opportunity to better serve you in the near future.

10/10 Excellent

Barbara

Traveled with family
Liked: Amenities
No comment
Stayed 2 nights in Jan 2024
Response from Front Desk on Jan 27, 2024
Dear Barbara,We sincerely appreciate you taking the time to share with us your experience at LaQuinta Inn & Suites Atlanta, Conyers. On behalf of our entire team, thank you for allowing us to serve you.