Outdoor pool, pool umbrellas, sun loungers

Reviews of Mirador Rio Hotel

3.5 out of 5
Mirador Rio Hotel
Rua Tonelero, 338, Copacabana, Rio de Janeiro, RJ

Reviews

8.6

Excellent

Rating 10 - Excellent. 344 out of 653 reviews" "
Rating 8 - Good. 197 out of 653 reviews" "
Rating 6 - Okay. 85 out of 653 reviews" "
Rating 4 - Poor. 17 out of 653 reviews" "
Rating 2 - Terrible. 10 out of 653 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Barbara C. Teobaldo

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great, great breakfast and the staff super kind.
Stayed 5 nights in Feb 2024

8/10 Good

Ighama

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Gerente Geral on Jan 2, 2024
Dear Ighama,Thank you for taking the time to leave us this review! We are very happy to know that your expectations were met, after all this is our main objective!We hope to receive your visit again!

10/10 Excellent

abel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place and location.
Stayed 5 nights in Dec 2023
Response from Gerente Geral on Dec 26, 2023
Dear Abel,Thank you for taking the time to leave us this review! We are very happy to know that your expectations were met, after all this is our main objective!We hope to receive your visit again!

10/10 Excellent

Edissa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Gerente Geral on Dec 26, 2023
Estimada Edissa,Foi um prazer tê-la em nosso hotel.Ficamos felizes com sua experiência positiva.Sua avaliação é muito importante para nossa equipe!Esperamos revê-la novamente em breve.Cordialmente,Verônica Vaz

8/10 Good

Lane

Traveled with partner
Liked: Cleanliness, staff & service
The properties require some modern improvements. More shelving in the bathroom, perhaps under the sink
Stayed 2 nights in Nov 2023
Response from Gerente Geral on Nov 28, 2023
Dear Lane,Thank you for taking the time to send us your comments about your stay at the Mirador Rio Hotel.We work hard to offer the best service to our guests, so your feedback is important.We hope to welcome you again soon.Best RegardsVerônica Vaz

4/10 Poor

Ighama

Disliked: Cleanliness, amenities, property conditions & facilities
Condition was poor
Stayed 1 night in Sep 2023
Response from Gerente Geral on Nov 12, 2023
Dear Ighama,Thank you for taking the time to send us your feedback about your stay at Mirador Rio Hotel.We are sorry that the experience did not meet your expectations. Hope for a better one next time you visit us.Best regards,Best Regards

10/10 Excellent

Sharon

Stayed 1 night in Oct 2023
Response from Gerente Geral on Nov 8, 2023
Thank you for taking the time to evaluate your stay at the Mirador Rio Hotel.Hope to see you soon again.

8/10 Good

Tio

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2023
Response from Gerente Geral on Nov 8, 2023
Agradecemos por se hospedar conosco e dedicar um tempo para nos avaliar.Esperamos recebê-lo novamente em breve.

10/10 Excellent

David Bruce Mac

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Everyone was exceptionally kind. Especially extending our stay.
Stayed 7 nights in Jun 2023

4/10 Poor

Eduardo

Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
My arrival check In was very slow and nobody to take my luggages to my room. Breakfast very average nothing special. Bathroom is very small and sheets not very clean. I was expecting something a lot better. Sometimes it is better to pay more and have better service and room.
Stayed 3 nights in Apr 2023

10/10 Excellent

Isadora

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the sauna in the bathroom!
Stayed 1 night in Feb 2023

8/10 Good

Abdelhak

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The sta

6/10 Okay

Leonardo, New York

Traveled with family
Disliked: Cleanliness, amenities
Pillows are thin. Window in the room was open when I checked in and there were a few bugs in the room. There was a shirt from the previous guest left in the closet. Sand on the floor and on the top shelf inside the closet. Spider web on ceiling by the bed. USB port does not work. And the worse was I witnessed a lady who probably works for the hotel accusing one of the bell staff of charging guests 150 reais to deliver their luggage. She was cursing and being rude right there, in the middle of the lobby.

8/10 Good

Carol

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was fine, the staff was helpful and friendly. It was convenient to offer an money exchange service in the hotel

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2022

10/10 Excellent

Nana

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely amazing staff and great location!
Stayed 3 nights in Jul 2022

10/10 Excellent

CARLOS JUAN

Stayed 5 nights in Jun 2022

8/10 Good

Luiz

Liked: Cleanliness, staff & service, property conditions & facilities
Staff effort to satisfy.
Stayed 10 nights in May 2022

10/10 Excellent

Anderson

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente custo benefício
A estadia foi ótima! Hotel é bem localizado, o quarto bastante espaçoso, com um café da manhã satisfatório.
Stayed 1 night in Nov 2021

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Peter
The hotel is older but is kept up. Stayed in a room with a king size bed. The room was big and clean. We have stayed at this hotel before. Very friendly staff and the location is a few blocks from the ocean.
Stayed 1 night in Aug 2021

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing to add
Stayed 8 nights in Jul 2021

6/10 Okay

Ovidiu

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Affordable but with corresponding quality
We had two rooms, a double room, and a triple. Mixed feelings. The service was excellent, very helpful at the reception and the bellboy. Breakfast was good in general and they took good measures for safety and protection. The condition of the hotel needs some upgrading, old furniture, simple decoration, the quality of the fixtures, walls, floors in the bathrooms and in general is on the cheap side. The queen size bed was really two beds put together with the mattresses detaching a little bit in the middle. But the hotel price is affordable. About 3 1/2 blocks from the beach.
Stayed 1 night in Jul 2021

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2021

8/10 Good

Peter

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Peter
We have stayed here before. It’s a few blocks from the beach, but east access to shopping and restaurants. The room we had was big with a king bed and a sauna. Different size rooms to choose. The breakfast was good. Served by staff of the hotel because of the covid. For the money, you can’t go wrong.
Stayed 1 night in Jan 2021

10/10 Excellent

David Henrique, Curitiba

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, very good breakfast, good cleanliness
Stayed 1 night in Jan 2021

10/10 Excellent

David Henrique

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2021

2/10 Terrible

Miss

Disliked: Staff & service, room comfort
Stay elsewhere!!!
Uncomfortable, not as described. Loads of hidden charges and noisy as hell! (And the staff don’t give a damn about guests). Stay somewhere else when in Rio.
Stayed 1 night in Jan 2021

8/10 Good

Peter

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family visit
Good location and friendly staff and service. Excellent breakfast, ordered from menu because of coronavirus. Room was clean and comfortable.
Stayed 1 night in Jun 2020

10/10 Excellent

Waldir

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2020

10/10 Excellent

HWONG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
More than expect Awesome Breakfast
Stayed 1 night in Jan 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best Beaches in the World
Big beautiful room, affordable price, and lovely breakfast buffet. And only a few blocks to the Copacabana Beach :)
Stayed 2 nights in Dec 2019

8/10 Good

Verified traveler

Traveled with group, Traveled with family
Liked: Staff & service, amenities
Disliked: Cleanliness
Good food, but ive seen better Rooms not cleaned properly
Stayed 2 nights in Dec 2019

10/10 Excellent

JuanJose, Guatemala

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the hotel very much The staff was kidness, helpful, Thd hotel very clean It was so confortable I liked the sauna in the bedroom
Stayed 2 nights in Nov 2019

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very well located!!! Amazing breakfast with very friendly staff
Stayed 1 night in Aug 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value
The hotel is clean and the staff helpful. Breakfast buffet has a good variety of dishes. Walking distance to Copacabana Beach.
Stayed 2 nights in Jul 2019

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooftop pool was amazing! The view of Rio was beautiful.
Stayed 2 nights in Jun 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the pool and the room was spacious. A lot of variety for breakfast.
Stayed 3 nights in Jun 2019

2/10 Terrible

Nicola

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Do not stay hear if u want to sleep
Arriving to check in we got to room n we had been given double instead of twin so rang down to change room to be told hotel fully booked so can't have another room you will have to just stay hear even though I had booked a twin room. After speaking to reception for over an hour they brought up a kids camp bed and didn't even bother to make it just said there sleep on that the hotel is an absolute joke do not stay
Stayed 1 night in Jun 2019

8/10 Good

Faizak, Suriname

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good price and good situated. Personal is very friendly.
Stayed 7 nights in Jun 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is near beach and public transportation. the daily breakfast was good, The maid service was good. has good security and friendly staff.
Stayed 7 nights in Mar 2019

10/10 Excellent

Raffaella

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2019

6/10 Okay

Verified traveler

Stayed 4 nights in Feb 2019

8/10 Good

Verified traveler

Liked: Cleanliness, room comfort
Disliked: Staff & service
Valentines Rio vacation
Good location and price value but hotel frontdesk staff services were not friendly and helpful.
Stayed 4 nights in Feb 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Standard stay
Stayed 2 nights in Dec 2018

6/10 Okay

Verified traveler

Disliked: Property conditions & facilities
This is an old hotel, but the room was clean. The main hotel manager is a decent guy and took care of a problem caused by Expedia not properly charging for the room. The breakfast was better than most in this price range.
Stayed 3 nights in Nov 2018

8/10 Good

Lina

Liked: Staff & service, property conditions & facilities, room comfort
Early Check in
Everybody was so nice. They were able to get us a room before check in
Stayed 3 nights in Jul 2018

8/10 Good

JohnV., Woodbridge VA

Liked: Cleanliness, staff & service, property conditions & facilities
Well located short stroll to Copacabana Beach. Steps to Metro station very convenient. Very small triple room, nice view to Corcovado. We loved the hearty breakfast every morning.
Stayed 4 nights in Jun 2018

6/10 Okay

Renaldo, Albania

Liked: Cleanliness, room comfort
Good location
Thanks for the early check in and late check out. Good location near Copacabana beach
Stayed 6 nights in Nov 2017

6/10 Okay

irby, chicago, illinois

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a good time
I'm Brazilian, my husband and 4 years old toddler are American. We enjoyed our time overthere, staff always helpful and pleasant to deal with. The location is 3 blocks away from the beach, one block away from the subway. There's a túnel in the same street of the hotel, but I don't advise you to go across the túnel walking, because in the past when I lived in Copacabana, I've heard many histories of people being mugged in that túnel. As far as violence, we did not experience or saw any criminal experience during carnaval 2017; we felt safe most of times and that is a plus. The hotel location is close to shops, boutiques e grocery stores which is convenient. The only bad experiences I had in the hotel was the tv that didn't work in our bedroom. In addition there was a couple having sex in the 502, we could hear all the action and screams. I actually went to the front desk to complain because I was unable to explain my son when he asked me what was going on. And the towels felt rough on the skin, and the water in the shower was luckwarm never hot. Overall it's a nice hotel, but the walls are thin tho keep in mind you can't make much noises but quite frankly you shouldn't make certain noises anyways. Do you know what I mean?

6/10 Okay

Elizabeth, UK

Disliked: Cleanliness, staff & service
Average hotel, staff were disappointing.
We stayed here for my 30th birthday and asked the reception staff for ideas where to go to celebrate but they would not assist. The only thing which the reception staff did assist with was arranging airport transfers on our arrival at the domestic airport - for more than twice the cost of the return taxi fare to the international airport twice as far away. Furthermore, we had to ask for clean towels more than once because the room had not been cleaned by 4pm. That being said, the pool attendants were helpful, professional and not at all pushy.