Ratings based on 963 Verified Reviews

4.7 out of 5
95% of guests recommend
4.8 Room cleanliness
4.8 Service & staff
4.7 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from Panama

Excellent staff

Posted Aug 24, 2017
Pros: The view from the rooftop is beautiful, you can see the beach, and a favela too from the backside.
Cons: The hotel amenities is just normal like any hotel, the room was a little bit small and the bathroom too.
Location: The Location is very convenience, in front of posto 5, you have a lot of kiosko and small stands, the feria is also close by and is only a short walk.
I usually dont write reviews but this time i must, the hotel staff and concierge was so helpful, supportive and great! they made my stay pleasant. They received me with a mimosa welcome drink, took my lugagge to the room, explained me everything in the room. The power outlet is different in Brazil than in my country and i didnt bring any adpater but the hotel receptionist kindly provided me one. Tours information are available in the hotel, recommendations and places to go too. The food is okay, but i repeat is the service that make the whole difference. They gave me early check in and late check out since my flight was late at night.
Comment from Hotel Management
Aug 25, 2017 by jferrazwindsorhoteis.com.br, Hotel Management
Dear guest, Many thanks for your kind words they mean a lot to us. When we feel that our guests are happy with our services we feel happy for them too. Sincerely, Joao Ferraz
5 out of 5
Recommended
for Everyone
by A verified traveler from Paarl, South Africa

Excellent hotel in amazing location

Posted Aug 8, 2017
Cons: TV choices in English
The Miramar exceeded my expectations. The hotel is situated right on Copacabana beachfront and in walking distance to the fort. There is an abundance of restaurants very close by, laundries and also shops galore to buy gifts. The evening market is also on your doorstep. The rooms are generous in space with an excellent bathroom and shower. The bed is comfy and the turn in at night - with lovely chocs - a special treat. One area to improve would be some more English TV channels as this very limited and one left with CNN only to watch. The breakfast is extraordinary with such an amazing choice of fresh fruits, juices, pastries, pancakes, omelettes etc. You can really sit down and have a great breakfast. The rooftop pool is nice but more spectacular the views from the top. I went up early one morning to watch the sun rise from here and this truly a special moment. Overall, the Miramar is a tru 5-star experience and highly recommended for business and for those on vacation.
Comment from Hotel Management
Aug 9, 2017 by jferrazwindsorhoteis.com.br, Hotel Management
Dear guest, Many thanks for taking the time to write about your experience with us. Your comments are very important to us. Thank you for choosing the Miramar. Sincerely, Joao Ferraz
5 out of 5
Recommended
for Everyone
by A verified traveler from Los Angeles

Perfect Copacabana Location

Posted Aug 6, 2017
Pros: Loved my room! The view!!!
Location: Right on the famous Avenida Atlantica. In Copacabana as you get close to Ipanama. Plenty of restaurants in area. Beach is across the street!!!
Staff was so nice from the minute I walked in door! Given a cold glass of bubbly! I was upgraded and had an amazing room with a view of the beach. The hotel has beach towels available. There is a person from hotel across the street at beach that can give you a beach chair. Room was very clean and modern. I'm staying here the next time I'm in Rio. The breakfast is insane! So much to choose from so make sure you have an appetite. Plenty of restaurants in vicinity. Staff offered a car service to airport which was so helpful. It was worth is and it was safe. Highly recommend Miramar!!!
Comment from Hotel Management
Aug 7, 2017 by jferrazwindsorhoteis.com.br, Hotel Management
Dear geast, Many thanks for choosing our hotel in Rio. We are really commited to the quality of service we deliver because we value your money and your opinion.
3 out of 5
Recommended
for Everyone
by A verified traveler from Newport beach

Old Hotel on the Copacabana

Posted Jul 10, 2017
Pros: see above
Cons: We have booked a room with a double bed and a large twin bed. The latter turned out to be a fold away bed and not large at all.
In general I do not want to complain about the hotel as the staff was super helpfull and friendly. However this hotel is old and will need to be updated. On top nobody recognized any VIP status even though it was not fully booked. Our rrom was the last room in the aisle with aview only to the side building. With a small window and mainly dark over the whole day. Then as I said the staff is showing a tremendous effort to make up for all the shortcomings of the hotel. They keep it as clean as possible. The beach outlet is good and you get chair and umbrella complimentary. The Jeep tour we booked via the hotel was dissappointing. I strongly suggest you do it on your own for only 10% of the money the tour operator and the hotel collects.
Comment from Hotel Management
Jul 13, 2017 by jferrazwindsorhoteis.com.br, Hotel Management
Dear guest, We are really sorry to hear that we were not able to reach your expectations. Sincerely, Joao Ferraz
5 out of 5
Recommended
for Everyone
by A verified traveler from Toronto, Canada

My hotel of choice for Rio

Posted Jul 2, 2017
5 star hotel from the moment you approach the front door. Perfect location on Copacabana. Clean and modern rooms. Reception professional and courteous. Go out of their way to accommodate you. Will stay here again next year.
Comment from Hotel Management
Jul 11, 2017 by jferrazwindsorhoteis.com.br, Hotel Management
Dear guest, Thank you for taking the time to write those kindest words about your experience with us. We also thank you for choosing the Miramar. Sincerely, Joao Ferraz
5 out of 5
Recommended
for Everyone
by A verified traveler

Stay here while in Copacabana!

Posted Jun 5, 2017
Had a very pleasant experience while staying at the Miramar during our (wife and I) 5 night stay. Upon exiting my vehicle, the staff took care of our luggage and I we headed to the check-in counter. Check in was fast and we also received complimentary drinks. The staff spoke English which was a real bonus when asking about sights and restaurant recommendations. Thanks to all of the staff especially the ones at the rooftop bar (I think it he was Alvin) for going the extra mile in accommodating us. *We went to the rooftop to smoke but it was a foggy night and all of the chairs/benches were wet, for him to actually put towels on the chairs for us to sit on was very thoughtful, this man needs to be thanked by management! Breakfast was great, the room (#1204) was awesome - you owe it to yourself to get the beach facing executive room! I would stay at this property again and highly recommend it to everyone.
Comment from Hotel Management
Jul 2, 2017 by jferrazwindsorhoteis.com.br, Hotel Management
Dear guest, Your comments are so inspiring that I had to print out a copy of it and present it to other hotel staff members to inspire them too. We nare very thankful that you had chosen the Miramar to spend your 5 days in Rio. Sincerely, Joao Ferraz
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel

Posted Jun 4, 2017
Pros: location & cleanliness
Cons: a better rate to get taxi from airport to hotel & back. they charged R130, but we were able to get a taxi for R70 on our own.
we upgraded to full ocean view (extra $40 per night) which was well worth it. the shower & view were great! nice big bottle of water given every night. staff friendly & helpful. free breakfast fabulous. we rented bikes & rode throughout Copacabana & Ipanema beaches. m & m's were stale in mini bar.
Comment from Hotel Management
Jul 2, 2017 by jferrazwindsorhoteis.com.br, Hotel Management
Dear guest, Many thanks for staying at our hotel and for your comments. Sincerely, Joao Ferraz
5 out of 5
by NIVEA

Posted Jun 3, 2017 on Hotels
Excellent location, room and service, The breakfast buffet was delicious!!!! All was very clean
Comment from Hotel Management
Jul 2, 2017 by Edson Brandao, Hotel Management
Dear guest, It is always a pleasure to know about our guest's satisfaction with our hotel. Thank you for your kind words and for choosing the Miramar. Sincerely, Joao Ferraz
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel but needs some renovation

Posted Jun 2, 2017
The hotel is very well located with excellent view to Copacabana beach. It needs some renovation. The breakfast buffet is very good and a highlight for the stay.
Comment from Hotel Management
Jul 2, 2017 by jferrazwindsorhoteis.com.br, Hotel Management
Dear guest, Thank you for choosing the Miramar. Sincerely, Joao Ferraz
5 out of 5
Recommended
for Everyone
by A verified traveler from kitchener ON

I definitely recommend this hotel!

Posted May 27, 2017
Awesome amenities and staff! Hotel was fully renovated. Great restaurant inside the Hotel as well.
Comment from Hotel Management
Jul 6, 2017 by jferrazwindsorhoteis.com.br, Hotel Management
Dear guest, Many thanks for your comments and for choosing the Miramar. Sincerely, Joao Ferraz