Ratings based on 1,120 Verified Reviews

4.3 out of 5
96% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.2 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Aug 11, 2017
Breakfast buffet was outstanding with a huge viarity of fresh food. We liked that a lot.
Comment from Hotel Management
Aug 14, 2017 by Charles Agostinho, Hotel Management
Dear guest, Thank you very much for your time to leave us a comment about Windsor Excelsior Hotel. I am glad that your stay with us was enjoyable. Regards,
5 out of 5
Recommended
for Everyone
by A verified traveler from Matawan New Jersey

Very nice hotel and location

Posted Aug 6, 2017
The staff was very friendly very nice breakfast and the restaurant the food excellent
Comment from Hotel Management
Aug 10, 2017 by Charles Agostinho, Hotel Management
Dear Mr Fernando, We appreciate your kind comments on our hotel, services and staff. We hope you have kept good memories of your days with us. We hope to see you again. Kind regards,
5 out of 5
Recommended
for Everyone
by A verified traveler from England

Excellent location

Posted Aug 4, 2017
Hotel was extremely well located and the beach service with sunbeds and towels was excellent. The taxis ordered by reception who worked for hotel were excellent.
Comment from Hotel Management
Aug 6, 2017 by Charles Agostinho, Hotel Management
Dear Mr. Ralph, Thank you very much for your time to leave us a comment about Windsor Excelsior Hotel. I am glad that your stay with us was enjoyable. Regards, Charles Agostinho
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 30, 2017
Good location, most staff is friendly, breakfast was very good.
Comment from Hotel Management
Aug 2, 2017 by Charles Agostinho, Hotel Management
Dear guest, Thank you very much for your time to leave us a comment about Windsor Excelsior Hotel. I am glad that your stay with us was enjoyable. Regards,
5 out of 5
Recommended
for Everyone
by A verified traveler from California

Great Location

Posted Jul 29, 2017
Pros: Great value, location and staff. Well work the 5 star rating.
Cons: The only downside is their internet. Occasionally at night, it would fail for a few minutes.
Location: One block from the Copacabana Palace. Large number of stores and shops in area behind the store. These are where the locals shop.
Clean, well maintained hotel. The staff were pleasant and helpful. I arrived early on an international flight and the staff worked within an hour to have my room prepared. While waiting, they offered a free drink. Breakfast was good with a wide variety of food. The rooms are well maintained and the cleaning staff did an excellent job. . Great value and location. Well work the 5 star rating.
Comment from Hotel Management
Aug 2, 2017 by Charles Agostinho, Hotel Management
Dear Bigwave55, Thank you very much for your time to leave us a comment about Windsor Excelsior Hotel. I am glad that your stay with us was enjoyable. Regards, Charles Agostinho
4 out of 5
Recommended
for Everyone
by A verified traveler from Jacksonville Fl

Hotel ok good location

Posted May 31, 2017
Pros: Service was ok Breakfast good but like other hotels, was self -service. Dined in one night, I suffer poor appetite Usually have soup, not available
Cons: All hotels need to improve bathroom facilities regarding safety. Suction floor mats&grip bars on wall of shower stalls essential.
Location: Location is good for tourists.,I lived and worked in Rio and many other locations in Brazil . I spent most of my time visiting relatives and friends
We were offered a room change to one with view of the beach. Took some photos but did not not spend much time
Comment from Hotel Management
Jun 2, 2017 by Emiliano Lusoli, Hotel Management
Dear guest, first of all I would like to thank you for choosig Windsor Excelsior Hotel. I appreciate your remark very much, full of compliment and advices. Thank you for dedicating this time. Kind regards, Emiliano Lusoli
3 out of 5
by Evelina

Noisy but ok

Posted May 20, 2017 on Hotels
2 days in a nice hotel but a little bit too noisy
Comment from Hotel Management
May 25, 2017 by Charles Agostinho, Hotel Management
Dear Evelina, Thank you for choosing the Windsor Excelsior Hotel for your stay and also for leaving a review. Hope to see you again! Kindly, Emiliano Lusoli
4 out of 5
Recommended
for Everyone
by A verified traveler from Mckiney,TX

Close to the beach and nice breakfast

Posted May 15, 2017
Hotel is very good, close to the beach, nice roof top ammenities and clean. I little dated but close to many restaurants bars and access to the beach is easy. Breakfast is awesome.
Comment from Hotel Management
May 16, 2017 by Emiliano Lusoli, Hotel Management
Dear guest, first of all I would like to thank you for choosing the Windsor Excelsior Hotel for your stay and say that your remark is very important for quality. Kind regards, Emiliano Lusoli
5 out of 5
Recommended
for Everyone
by A verified traveler

Perfect hotel on Copacabana

Posted May 9, 2017
We loved this hotel. The staff was wonderful and the hotel was just great! Location was more than perfect right on the beach. Made our trip to Rio much more wonderful with all the amenities they provide! I can't wait to stay here again.
Comment from Hotel Management
May 13, 2017 by Emiliano Lusoli, Hotel Management
Dear guest, thank you so very much for choosing Windsor Excelsior Hotel and much more for this kind review. I am proud of our team and also very glad to read your wonderful experience with us! Please, let us know when you are going to come back. Hope to see you soon! Kind regards, Emiliano Lusoli
4 out of 5
by Jackie Cho

Posted Apr 25, 2017 on Hotels
Comment from Hotel Management
May 13, 2017 by Charles Agostinho, Hotel Management
Dear guest, thank you for choosing the Windsor Excelsior Hotel. Kind regards, Emiliano Lusoli