Ratings based on 1,201 Verified Reviews

4.3 out of 5
93% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.2 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from Bogota

Great location

Posted Jan 4, 2018
The hotel has a great location in front of the beach in Copacabana, the room rates are for a 5 stars hotel but in my opinion it’s something between 3 - 4, basically you’re paying location, but this hotel need a whole renewal to charge you like a 5 stars one, in general the hotel it’s Ok the room, beads, cleaness, breakfast buffet and the service it’s good
Comment from Hotel Management
Jan 7, 2018 by Charles Agostinho, Hotel Management
Dear guest, Thank you very much for your time to leave us a comment about Windsor Excelsior Hotel. I am glad that your stay with us was enjoyable. Regards, Charles Agostinho
5 out of 5
Recommended
for Couples
by A verified traveler

Location was fantastic. Close to all amenities.

Posted Jan 3, 2018
Location: Beach and restaurants and tour pick up points were 2mins walk or at the hotel.
First time in Rio and the hotel staff were helpful and made our stay a memorable one.
Comment from Hotel Management
Jan 3, 2018 by Charles Agostinho, Hotel Management
Dear guest, Thank you for choosing the Windsor Excelsior Hotel to stay in the Marvelous City. I am very happy that our services have pleased. Especially happy for your compliment to our staff. We work with pleasure in serving. I hope you kept good memories of my city. Greetings from Rio. Charles
4 out of 5
Recommended
for Everyone
by A verified traveler from los angeles

New Year 2018

Posted Jan 2, 2018
Pleasant and professional staff. Great location. Fresh food. Small pool at rooftop.
Comment from Hotel Management
Jan 3, 2018 by Charles Agostinho, Hotel Management
Dear Mr Joe, Thank you very much for your time to leave us a comment about Windsor Excelsior Hotel. I am glad that your stay with us was enjoyable. Regards, Charles Agostinho
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice and close to the beach.

Posted Dec 15, 2017
Nice and close to the beach, central location with many bars and food places to visit.
Comment from Hotel Management
Dec 17, 2017 by Charles Agostinho, Hotel Management
Dear guest, Thank you very much for your time to leave us a comment about Windsor Excelsior Hotel. I am glad that your stay with us was enjoyable. Regards,
5 out of 5
Recommended
for Everyone
by A verified traveler

very clean

Posted Dec 15, 2017
I love the location, free shuttle fro the airport. The food is delicious in their restaurant.
Comment from Hotel Management
Dec 17, 2017 by Charles Agostinho, Hotel Management
Dear guest, We appreciate your kind comments on our hotel, services and staff. We hope you have kept good memories of your days with us. We hope to see you again. Kindly,
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Nov 18, 2017
Enjoyed my stay and the staff was very helpful. I’d recommend this hotel to anyone looking to experience Copacabana.
Comment from Hotel Management
Nov 20, 2017 by Charles Agostinho, Hotel Management
Dear guest, Thank you very much for your time to leave us a comment about Windsor Excelsior Hotel. I am glad that your stay with us was enjoyable. Regards, Charles Agostinho
3 out of 5
Recommended
for Everyone
by A verified traveler from Copacabana

Best Location in Copacabana!

Posted Nov 14, 2017
Alina and William are awesome front desk clerks. The hotel is simply decent but the location is everything! The breakfast is just okay during the week but the weekend it's better.
Comment from Hotel Management
Nov 15, 2017 by Charles Agostinho, Hotel Management
Dear Koko, Thank you for choosing the Windsor Excelsior Hotel to stay in the Marvelous City. I am very happy that our services have pleased. Especially happy for your compliment to our staff. We work with pleasure in serving. I hope you kept good memories of my city. Greetings from Rio. Charles Agostinho
4 out of 5
Recommended
for Everyone
by A verified traveler from keller, tx

Nice hotel at Copa cabana beach

Posted Oct 29, 2017
Excellent localization, great and friendly staff, spacious and comfortable room.
Comment from Hotel Management
Oct 30, 2017 by Charles Agostinho, Hotel Management
Dear Suzie, Thank you very much for your time to leave us a comment about Windsor Excelsior Hotel. I am glad that your stay with us was enjoyable. Regards, Charles Agostinho
3 out of 5
Recommended
for Everyone
by A verified traveler from Earth

Close to the beach. Pool is tiny.

Posted Oct 13, 2017
Close to beach. Pool is tiny. Night staff are not the most helpful. Breakfast is ok.
Comment from Hotel Management
Oct 15, 2017 by Charles Agostinho, Hotel Management
Dear guest, Thank you very much for your time to leave us a comment about Windsor Excelsior Hotel. I am glad that your stay with us was enjoyable. Regards, Charles Agostinho
5 out of 5
Recommended
for Everyone
by A verified traveler from Houston

Good location, management cares

Posted Oct 2, 2017
Pros: staff, management, location
Location: on the beach
I have stayed here 6 times now and it has always been positive. Management definitely cares you are happy. Restaurant is good and there are two more right in front of hotel. Of course, you are on the beach. Staff is very helpful.
Comment from Hotel Management
Oct 4, 2017 by Charles Agostinho, Hotel Management
Dear Mr. Dave, We appreciate your kind comments on our hotel, services and staff. We hope you have kept good memories of your days with us. We hope to see you again. Kindly, Charles Agostinho