Ratings based on 2,750 Verified Reviews

4.0 out of 5
90% of guests recommend
4.2 Room cleanliness
4.1 Service & staff
3.7 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from Teaneck,NJ

Friendly staff

Posted Oct 15, 2017
Unfortunately while we were staying at the hotel, i had an accident and hurt my arm (not in the hotel). The staff was so sweet in helping me with ice, pain killers and ultimately a cab to the hospital. They gave us breakfast to take with us. They could not have been nicer or more helpful. We plan to return to Copenhagen in the spring and will stay here again.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Oct 10, 2017
Very clean, very comfortable. Helpful staff. Centrally located and accessible by public transportation. Would strongly recommend.
Comment from Hotel Management
Oct 12, 2017 by Marianne Steiner Petersen, Guest Relations Manager, Hotel Management
Dear Guest, Thank you very much for choosing Copenhagen Strand as your place of accommodation while in Copenhagen. I am very thankful for your kind review and I hope you are returnig to our hotel so we will have the pleasure to welcome you back. Yours sincerely Marianne Steiner Petersen
4 out of 5
Recommended
for Everyone
by A verified traveler from london

Good location in a quiet area

Posted Oct 2, 2017
The staff couldn't have been more helpful, offering chargers and umbrellas to borrow.
Comment from Hotel Management
Oct 11, 2017 by Marianne Steiner Petersen, Guest Relations Manager, Hotel Management
Dear Guest, Thank you for your feedback. Our main job is always to provide our guests with the best service! I am glad to read you had a great stay with us. Hopefully we will have the opportunity to welcome you back some day. Yours sincerely
5 out of 5
Recommended
for Everyone
by A verified traveler from CA

Nice hotel

Posted Sep 28, 2017
Nice hotel in quiet location yet close to everything.
Comment from Hotel Management
Oct 11, 2017 by Marianne Steiner Petersen, Guest Relations Manager, Hotel Management
Dear Bev, Thank you very much for choosing Copenhagen Strand as your place of accommodation while in Copenhagen. We appreciate you taking the time to share your great feedback with us. Hopefully we will get the opportunity to welcome you back again in the nearest future.
4 out of 5
Recommended
for Everyone
by A verified traveler from Ayrshire

Super Hotel in great location

Posted Sep 26, 2017
Pros: The location couldn't be better a stroll from Nyhaven, metro & paper island.
Cons: Dinner not available in this hotel , bar snacks would be a good idea .
Location: Easy to get to anywhere in CPH from this hotel, very central but quiet right on the river. A great find - wasn't sure I wanted to share this !
Fab contemporary hotel within old facade. Comfortable bed , excellent shower & great breakfast choice.
Comment from Hotel Management
Oct 11, 2017 by Marianne Steiner Petersen, Guest Relations Manager, Hotel Management
Dear Aileen, Thank you for staying with us. We appreciate your kind feedback. I do hope we will have the opportunity to welcome you back again at Copenhagen Strand.
5 out of 5
Recommended
for Everyone
by A verified traveler from KY

Great Hotel in Heart of Copenhagen

Posted Sep 23, 2017
Strand is a very clean, well maintained hotel quite close to the historic district. Just a few minutes walk away. The staff is very friendly and helpful. The hotel breakfast is fantastic--something you won't want to miss! Nice beers and coffees available at the front desk. Quite an enjoyable stay.
Comment from Hotel Management
Oct 11, 2017 by Marianne Steiner Petersen, Guest Relations Manager, Hotel Management
Dear Tim, I would like to thank you for sharing such a positive review with us. I am happy to read you had a great stay at Copenhagen Strand and for highligting the breakfast! Hopefully we will get the opportunity to welcome you back again another time.
5 out of 5
Recommended
for Everyone
by A verified traveler from Michigan

100%

Posted Sep 18, 2017
Pros: See above...
Location: Central Copenhagen on the Strand. Most important travel needs, food, shopping, transportation within a ten minute walk.
We stayed for two nights on the backside of a Baltic cruise. Great central location but not immediate to the metro. Taxi worked best for getting from the port and also to the airport. Hotel is modern, clean and shiny. Staff were quick, friendly, perfectly helpful in every case. I usually shun hotel breakfasts but took a chance and Wow! A great variety and quality. Croissants were to die for, porridge (oats) were a wonderful mix including fruit, and other tasty morsels. And the manager of the breakfast was smart, happy and delightful. So wish every hotel breakfast was like this one.
Comment from Hotel Management
Oct 11, 2017 by Marianne Steiner Petersen, Guest Relations Manager, Hotel Management
Dear Bill, Thank you very much for staying at Copenhagen Strand and for your great feedback! I am very gratefull to read all of your kind words and I have already shared it with the Staff. Thank you! I hope you are returning to Copenhagen again and would like to visit us again. It would be a pleasure to welcome you back.
1 out of 5
by A verified traveler from USA

Poor quality and comfort

Posted Sep 11, 2017
Pros: location
Cons: room stocked correctly, no promise for taxi call if not going to do it for their customers
Location: Nyhaven among all close by attreactions
Room ready past check in time, no toiletries in room, tissue not stocked, taxi reserved for pick up to airport not reserved, extremely loud room making it difficult to sleep, front desk staff unfriendly
Comment from Hotel Management
Oct 11, 2017 by Marianne Steiner Petersen, Guest Relations Manager, Hotel Management
Dear Jeane, First of all I would like to thank you for staying at Copenhagen Strand. I am terrible sorry to read your expectations were not met during your stay. Please accept our deepest apology for not having the room ready and for not giving the best service. I hope you are willing to return to our hotel again and we will make sure to give you a better Copenhagen Strand experience.
3 out of 5
by A verified traveler from suffolk, uk

Overpriced!

Posted Aug 30, 2017
Pros: Good position for walking the city.
Cons: I would expect the bed to be made up ready. In that particular room, I would suggest that the unused holes in the walls are filled and repainted.
Location: Good location. Fronts river. Easy walking distance to boat trips and city bus tours and to a variety of tourist spots. Good range of restaurants.
I am not sure whether hotels think that they can finally off their worst rooms to single women travellers. To start on a positive, it was in a good position for walking and exploring the city. However, on booking I had booked for breakfast and had made a point on my booking that I have a wheat allergy, but this was not forwarded to the hotel, so As I was unable to prove that I had booked bed and breakfast I only had the room, which when I walked in felt like a cell. It was just large enough for the bed, which just had the bedding piled up on it. There were holes in the walls, which looked very tatty and then Iee from my window was of a car park and rubbish bins, with people walking by and able to look in. I barely slept for the three nights as my room seemed to be at the hub of the plumbing system and every time someone flushed a toilet I had the whoosh of water going down the pipe somewhere close to my head. Along with water noise, I assume when people turned on taps. I also felt that vacuuming the hallway just after 8 on a Sunday morning was a little much. To top it all, it was suggested that I should be paying for chocolate bars for the mini bar that I had not had, although the receptionist did not argue when I said I hadn't had anything from the bar.
5 out of 5
Recommended
for Everyone
by A verified traveler

Excellent Choice

Posted Aug 25, 2017
Very nice hotel. Rooms are on the small side for American travelers. Morning breakfast was very good. Wonderful service at the front desk. Would definitely recommend.