Ratings based on 2,343 Verified Reviews

4.1 out of 5
88% of guests recommend
4.3 Room cleanliness
4.3 Service & staff
3.9 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Portsmouth, UK

Posted Sep 16, 2017
Lovely hotel with friendly and helpful staff. Room (in fact whole hotel) was clean, fresh and simple. Hotel is located in a quiet area, but just a short walk from many good eating places (espically the Israel Plads food halls, which were fantastic but hadn't featured prominently in our guidebook). If a central location is very, very important to you, then note this hotel is on the 'outskirts' of central: maybe half a mile from the metro at Norreport and a mile from downtown Nyhavn. But travel around Copenhagen, by just about any means you choose, is very easy, and we loved the location. We would probably pick the same hotel if we ever get to go back.
5 out of 5
Recommended
for Everyone
by A verified traveler from Winnipeg, Canada

Gorgeoys room

Posted Sep 15, 2017
Spacious clean room, helpful staff. Across from lake, could walk to Tivoli and Nyhaun area, market and parks nearby.
4 out of 5
Recommended
for Everyone
by A verified traveler

Lovely location , easy access to all the cities at

Posted Sep 11, 2017
Pros: Friendly , stylish and comfortable in a good location
Location: Rosenberg Slot , Tivoli gardens and Nyhaven all within walking distance
The hotel was friendly and the standard was very good, the facilities are numerous , 3 restaurants within the hotel , use of the spa and comfortable public spaces .
5 out of 5
Recommended
for Everyone
by A verified traveler from London

Wonderful staff

Posted Sep 9, 2017
Pros: Suite was excellent and quiet
Cons: Attention to cleaning , even in place like under table , could have given free bottled water .
Location: Very close to centre about 8-10mins walk to metro very quiet.
Great staff in this hotel which is a close walk to the centre and close to many attractions. I was upgraded to a suite which was very comfortable . Not a modern room , more of old fashioned decor but very comfortable. Wifi signal excellent. Bathroom had a bath and a separate wetfloor shower . Could have done with a bit more storage space for bathroom items , just left them round the sink . Staff at th ehotel are a real asset to them , they are both friendly and knowledgable , same with the bar staff. Didn't have breakfast so couldn't comment on that. The main reception area was modern and comfortable with lots of seating . An excellent hotel I would recommend .
3 out of 5
by A verified traveler from Miami

centrally located but VERY noisy.

Posted Aug 26, 2017
Pros: Great location
Cons: Needs air conditioning- rooms were exceptionally noisy.
Location: Close to Tivoli Gardens, train station and shopping areas. Great food stalls along the riverbank.
Was exceptionally noisy - heard every pedestrian walking by despite fact that we were a few floors up. No air conditioning so had to sleep with windows open. Staff were, however, very friendly.
4 out of 5
Recommended
for Everyone
by A verified traveler from UK

Great city break

Posted Aug 26, 2017
We stayed at the hotel for 3 nights without breakfast. Hotel room very clean and comfortable. Staff friendly and eager to please. Only complaint was noise outside room late at night and early morning when suitcases being dragged or staff setting up of putting away furniture for an event. Will definitely return!
4 out of 5
Recommended
for Everyone
by A verified traveler from Palm Desert, CA

Nice stay in Copenhagen

Posted Aug 26, 2017
Loved the 2 pm check in, but schlepping 3 bags up & down 2 sets of stairs to reach the lift was tough on this 70 plus traveler. Huge room was nice, but no A/C. Open windows resulted in early AM noise. Ask for courtyard room. PM Cozy a nice touch. Complimentary beverages, etc. nice way to meet others and compare experience in this great city. Nicely priced!
4 out of 5
Recommended
for Couples
by A verified traveler from worcs uk

Nice hotel

Posted Aug 25, 2017
Pros: Free drinks hour although we only used once
Cons: Air con
Location: Nothing particularly nearby but everything within 15 min walk
Lovely hotel, good position only drawback was lack of air con,the room was very very small and it was facing the sun. We went out each day pulled blind down and pulled curtain and opened windows, only to return each day to find sun blazing in and windows closed although they had been put on catch.
5 out of 5
Recommended
for Everyone
by A verified traveler

Excellent location, lovely room

Posted Aug 25, 2017
Excellent location, lovely room, outstanding breakfast and the staff in the breakfast room was outstanding. The front desk could work on their service.
5 out of 5
Recommended
for Everyone
by A verified traveler from Toronto Canada

Good hotel close to most sights

Posted Aug 19, 2017
Pros: Location, comfort
Very nice hotel. Clean comfortable rooms. Hotel welcomed guests and provided a time to meet other guests daily.