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Reviews of Andersen Boutique Hotel

4 out of 5
Andersen Boutique Hotel
Helgolandsgade, 12, Copenhagen, Hovedstaden

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4.2
Very Good
Rating 5 - Excellent. 18 out of 50 reviews
5 - Excellent 36%
Rating 4 - Good. 23 out of 50 reviews
4 - Good 46%
Rating 3 - Okay. 8 out of 50 reviews
3 - Okay 16%
Rating 2 - Poor. 1 out of 50 reviews
2 - Poor 2%
Rating 1 - Terrible. 0 out of 50 reviews
1 - Terrible 0%

4.4/5

Cleanliness

4.5/5

Staff & service

4.4/5

Property conditions & facilities

4/5 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel with central location
This hotel has a central location a couple of blocks from the central train station and Tivoli Gardens. This is a great advantage but also problematic, as the immediate neighborhood is a bit seedy. This can lead to noise from drunk people late at night. We were there in winter, so it wasn't too bad, but could be a real problem in the summer. However, the hotel itself was outstanding. The room was very comfortable and clean. The staff were outstandingly friendly and helpful. The wine hour from 5-6 was a lot of fun and a nice way to unwind at the end of the day. Overall, I would definitely stay there again, but if I was there in the summer, I would ask for an inward facing room to avoid the street noise.

3/5 Okay

Liked: Cleanliness, staff & service, property conditions & facilities
A little pricey for what it was.
No complaints. Nice staff and decent rooms. But definitely no bargain.

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel for city break in Copenhagen
From check in, to breakfast through to check out - everything was excellent with friendly, helpful staff everywhere in the hotel.

3/5 Okay

Liked: Cleanliness, staff & service
Disliked: Room comfort
Nice Hotel but very small rooms.
No assistance with bags. Short on staff. This is a typical European Basic Hotel.

4/5 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel, well located near central station
It was a great place to stay, the rooms are compact yet comfortable. The breakfast was excellent with a wide range of food. The staff were helpful and they have wine available at 5pm.

4/5 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel and staff... Good location.
Really enjoyed staying here - perfect for two nights as a base to explore the city. Happy hour with free wine is great... Only recommendation is pack some ear plugs if your room is on the front, can be a bit noisy at night.

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice clean hotel with good service
lovely weekend away, beautiful city and lots of site seeing to do. The shopping is great and mostly all in one long street. The city is designed for wlaking and cycling (you can hire one from most hotels)

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent city centre hotel
This is an ideally placed hotel for accessing all the sights of Copenhagen. The staff went out of their way to be helpful,recommending restaurants,bus routes and directions to various landmarks. The room was very clean and comfortable if a little on the small side, quiet and well equipped. Breakfast was good with a decent selection of fresh fruits ,breads and pastries. In an otherwise expensive city Anderson hotel provided good value for money and if we return to Copenhagen I would definitely stay there again.

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

3/5 Okay

Liked: Cleanliness, property conditions & facilities

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

3/5 Okay

Liked: Cleanliness, staff & service
good location
close to the central station. very small room, but clean. bathroom somehow less comfortable.

4/5 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Designer hotel close to central rail station
Arrived after midnight following flight delay, but reception still open with friendly efficient service. Room had drinks and snacks available for purchase. Good quality quiet room overlooking rear courtyard. Small bathroom, with shower behind curtain in corner.

4/5 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Close to railway station. Nice restaurants close by. Staff very nice and helpful. We were able to check in early and check out late. We were even invited to have breakfast the morning we arrived.

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrific Hotel
We came to Copenhagen for a vacation and really enjoyed walking around the city. The hotel was good value for the money and very well situated. Tivoli Gardens and many other interesting sites were within walking distance not to mention the Central Station. The only bad thing about the location was that the block around the corner from the hotel entrance was frequented by heavy drinkers and ladies of the evening. Fortunately it seems that the street is being improved. There were several excellent restaurants within a few blocks from the hotel.

3/5 Okay

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Too hot in Copenhagen
This hotel is in the wrong are of town with proximity to strip clubs and sex shops. It is also not equipped to deal with the warm summer as there is no airconditioning. The only way to cope was with windows open and fan on but this made the room excessively noisy and sleep was impossible. It is a pity becasue the concept of the hotel is good with pleasant decor and staff.

4/5 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice countryside location yet close to Brugge
Very pleased with this hotel, I would go back. Location, value, facilities, room spacious, friendly staff all a positive. One negative that prevented me from giving 5 stars across the board was the bar and restaurant area. The bar staff worked hard, but never seemed to be able to get drinks out in a timely manner; sometimes not at all. The restaurant had good food, but they had a very limited menu for non-Belgian pallets. We watched with humor as people poured over the menu, paging back and forth to find something to their liking. When we had food the quality was good to excellent, but the menu choices drove us to eat dinner elsewhere. I suspect a management problem in the bar and restaurant, the waiters appear to have been told not to write down orders but to memorize them. The end results were inevitable. This was just one example of inefficiencies that caused slow and bad service, yet the overall impression was that there was adequate staff and they all worked hard. Something was wrong behind the scenes. Take away the waiter/order process and things worked really well, an example was the breakfast buffet which was well stocked with international choice and was excellent. The staff in reception were friendly and efficient. Nice features were access to two computers for no charge, free parking and the pleasant uniforms worn by the staff.

4/5 Good

Liked: Cleanliness, staff & service, property conditions & facilities
OK Base for Stay in Copenhagen
I booked this hote instead of the SAS based on the comments on Tripadvisor. The hotel was OK but because we has come from Stockholm where we had stayed at the truly fabulous Rival, this felt a bit of alet down (but it wasn't as expensive as the RIval so maybe you get what you pay for). Having said that, the Hotel is well located near the railway station. We booked a "woonderful" room which was still quite snall so I am not sure what the standard rooms are like. THe rooms are quite noisy although the Double glazing on teh windows is very good. The webbsite seems to indicate that there are a number of "wonderful" rooms at the back but it appears theat there is only one. The breakfast was ok, a cold buffet. Havng said that, the staff were very helpful, particlalry Elke who gave us some fantastic tips for restaurants and bars, the rooms were clean and on the Friday night, at the start of the Copenhage Jazz Festival, they had some Jazz in teh lounge with free fizz and nibbles.

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay.
We were visiting friends in the lobby and the staff offered us complimentary wine. They checked on us often.

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Classy Copenhagen hotel
This is a superb hotel ! The staff all speak good English and are so helpfull and friendly.We had a room that faced the rear courtyard ,it was quiet and very comfortable.The hotel had a great location ,only a couple of blocks from the rail station so quick and easy to get to the airport. Breakfast is included in the rate and is excellent ,leaving you well set up for the day. If you like personal ,friendly service in nice surroundings ,then this is the hotel for you .

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel in Copenhagen
If I go back to Copenhagen again, I will definitely stay at Andersen Hotel! The hotel staff are very professional and friendly. They recommended me good restaurants. The hotel's breakfast is great.

3/5 Okay

Liked: Cleanliness
Terrible check in
I had booked the hotel through Expedia and was surprised when the hotel collected the fee two weeks later as I thought I'd pay on arrival. When we turned up the hotel had no record of the payment and it was only when I was able to show them a bank statement which luckily I had online access to, were we able to go to our room. It took about 30 minutes. Far from impressed. The rooms are very small but the breakfast was nice and the staff were very friendly.

4/5 Good

Liked: Cleanliness, property conditions & facilities
Boutique hotel
Good location near Tivoli Gardens and the station. Rooms clean but small - to be expected in a central location. There aren't any tea and coffee facilities in the room. Breakfast buffet lovely.

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
An excellent hotel for the things that count. A quiet comfortable room in a location we found very good for exploring.

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect hotel in Copenhagen.
Great location, fantastic complimentary breakfast and very attentive staff. Definitely recommended to all. Free wifi that worked!

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location and cleanliness is key
Hotel was rated by others to be in a not so desirable area near the Central train station. I booked it anyway for convenience and because it was recently renovated. Don't believe it. I had no issue at all and didn't have to pay a $60 taxi to the hotel from the airport. Yes there was a seedy mens bar up the street and the occasional girl on the corner who may or may not have been working. I wasn't bothered at all by this. The train was really cheap and 3 blocks from the hotel. We were in walking distance of everything. Room was clean. Loved the shampoo and body soap/wash. Shower was hot and comfortable. Room was super clean - no mold in the shower or dust - believe me I look for it. Breakfast was plentiful and delicious. Personnel at the hotel were super nice and very helpful. We even were allowed to check in when we arrived which was a plus since we were coming from the USA and had been on a plane all night. I would not hesitate to recommend this property or stay again if ever in the area.

4/5 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice, clean, modern hotel with very helpful staff!
Very clean, good location in order to great around. Helpful friendly staff. Would recommend.

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay!
The hotel staff was absolutely wonderful. The place was extremely well kept, funky design, clean, excellent breakfasts, and a great location (5 minute walk to Tivoli gardens, less than 5 minute walk to/from the rain station (which is the least expensive way to travel to and from the Copenhagen airport

5/5 Excellent

Liked: Cleanliness, staff & service
Basic, but clean and very helpful
Basic, but clean and very helpful staff. Handy for the Central Station

5/5 Excellent

Liked: Cleanliness, staff & service
Stayed at the Selandia hotel for
Stayed at the Selandia hotel for 1 night and have to say as a budget hotel in Copenhagen I was very impressed. Staff were very helpful, breakfast was good and the location was great (especially being so near to the main railway station. Would definately stay here again if I return to Copenhagen.

4/5 Good

Liked: Cleanliness, staff & service
Although on the corner of the
Although on the corner of the red light district,this is not a problem. The hotel is in a very good location for the station and all tourist areas. It was clean,the staff were very helpful and the buffet breakfast was good.We would recommend this hotel.

4/5 Good

Liked: Cleanliness, staff & service
free internet computer available
free internet computer available at ground floor very convenient place less than 5 minutes walk to main train station and tivoli excellent danish breakfast buffet

4/5 Good

Liked: Cleanliness, staff & service
Nice clean rooms. There was a
Nice clean rooms. There was a lot of noise from the street outside. The location is near to the central railway station, but is also in the red light district.

4/5 Good

Liked: Cleanliness, staff & service
very friendly and wellcoming personel.
very friendly and wellcoming personel. a nice place to stay and feel at home.

2/5 Poor

Liked: Staff & service
No Private Bath
The hotel smelled of smoke and is an unattractive buiding. We decided to leave the hotel and stay somewhere else.

4/5 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Prima hotel!
Prima hotel, dicht bij het station en het centrum. Modern ingericht. Buurt is 's-nachts wat minder maar niet onoverkomelijk. Douche was iets minder luxe.

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Viihtyisä hotelli loistavalla sijainnilla
Meillä oli ihana junior suite, josta oli kivat kattonäkymä ja huoneeseen näkyi ihanasti Tivolin karuselli ja ilotulitukset illalla. Sijainti ei olisi voinut olla parempi, palveluiden lähellä, helppo tulla kentältä ja poiketa vaikkapa Ruotsissa junalla.

4/5 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

4/5 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hôtel bien et sympa
Sympathique hôtel même si l'environnement de son emplacement est moyen( fréquentation) Chambre sur rue petite mais calme, un seul reproche le matelas fait sauter la personne d'à côté au moindre mouvement car trop souple et à ressorts. Petit déjeuner varié.

3/5 Okay

Liked: Cleanliness, staff & service
Sådär...
Hade förväntat mig mer då det var högt rankat på en site. I jämförelse med svenska hotell var det verkligen inget att hurra för, personalen supertrevlig men frukosten inget vidare och det var 0 stämning i hotellbaren. Det var ingen trevlig atmosfär i frukostrummet. Skulle inte bo här igen.

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mycket bra central hotell
Mycket bra hotell, som varmt kan rekommenderas. Enda synpunkt är att dubbelsängarna som är uniforma blir pga fjädrarna en aningens gungigt om man är två.

4/5 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
leuk hotel voor iedereen
Het hotel is mooi gelegen, goede afstand van het toeristisch gebied in de stad. Het personeel is erg vriendelijk, het ontbijt redelijk en de kamers netjes. Alleen jammer dat de vuile glazen niet vervangen werden!

4/5 Good

Liked: Cleanliness, staff & service
Das Zimmer war recht sauber. Die
Das Zimmer war recht sauber. Die Handtücher haben allerdings etwas nach Essig gerochen (Bettwäsche auch)!

4/5 Good

Liked: Staff & service
物価が高いコペンハーゲンのホテルにしてはお手頃価格のホテルで
物価が高いコペンハーゲンのホテルにしてはお手頃価格のホテルでした。駅から近く、近くに飲食店やスーパーもあって便利でした。観光地へも歩いて行けるので、交通費がかかりません。朝食もビュッフェスタイルで美味しかったです。 部屋は少し狭いですが、設備に問題ありませんでした。

4/5 Good

Liked: Cleanliness, staff & service
Buen desayuno. El hotel necesita
Buen desayuno. El hotel necesita reformas, sobre todo en los baños

3/5 Okay

Chambre petite. Une seule douche
Chambre petite. Une seule douche pour tout l'étage (très petite elle aussi). pas de volets sur les fenêtres, beaucoup de lumière la nuit. chambre donnant sur la rue est très bruyant. Bon petit déjeuner.

4/5 Good

Liked: Cleanliness
hotel bien situé très près de
hotel bien situé très près de la gare centrale

4/5 Good

Liked: Staff & service
Le personnel de netoyage ne s'arrete
Le personnel de netoyage ne s'arrete pas de fumer dans les courroirs,pendant leur service.A mon avis cela ne leur peut- être pas interdit par la direction. Des cendriers plein de mégots vous accuellent juste à la sortie de l'ascenceur.

5/5 Excellent

Liked: Cleanliness, staff & service
Hotel bien placé, responsable
Hotel bien placé, responsable sympathiques, chambres sur la rue bruyantes, manque de bouilloire dans la chambre pr se faire une boisson chaude quand on veut

4/5 Good

Liked: Staff & service
Le sol de la salle de bain était
Le sol de la salle de bain était assez sale. Par contre, l'hôtel est très calme même s'il se trouve dans une rue chaude de Copenhagen. Le petit déjeuner est assez bon mais sans extra.